Bret Hines
Bret Hines at Rallye BMW

Bret Hines | Page 17

Service Advisor

Rallye BMW

1 Brush Hollow Rd
Westbury, NY 11590

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4.7
714 Reviews

Hello, everyone! My name is Bret Hines and I am a Service Advisor who has worked in the automotive industry for 30 years. In June of 2009, I became a part of the Rallye BMW team. Known as a nice, honest, and genuine guy who loves to joke around, but always gets the job done. My customers and co-workers can depend on me to help when needed. I am never pushy and always upfront; only sell our customers what they truly need. Making sure the vehicles of our guests are handled in a timely manner is my priority. A little about myself: I studied at SUNY Farmingdale. Enjoy discussions about muscle cars. I’m a big fan of the New York Rangers. Softball is one of my favorite hobbies. I also like going to car shows – I own a classic 1967 Chevy Chevelle. I have a true passion for helping others, which makes this the perfect career choice for me.

4.7

714 Reviews

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714 Reviews of Bret Hines

July 07, 2024

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Employee Rating

Brett Hines was professional courteous and went the extra mile to help secure the back seat in place after I had trouble fastening it. He actually left a meeting to help! More

by go2ocean2002
Recommend Dealer
Yes

Other Employees Tagged: Carol Clark-Muniz

Jul 08, 2024

Rallye BMW responded

We're glad to hear Brett went above and beyond to assist you at Rallye BMW! Thanks for sharing your experience with us.

June 30, 2024

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I pass 2 BMW dealerships to get to Rallye BMW. They are great and worth the trip. I will only allow this dealership to work on my BMW. Their workmanship is superb, and they put that extra care More

by MSAPORITO
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Recommend Dealer
Yes
Jul 01, 2024

Rallye BMW responded

Thank you for your loyalty and kind words! We're delighted to hear that Bret and the Rallye BMW team have earned your trust with their superb workmanship and excellent care. We look forward to continuing to serve you in the future!

June 28, 2024

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Very attentive management personnel working there. Great service. Honest detail oriented. Completed the work in time frame the service representative indicated. More

by MTRWAM
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Recommend Dealer
Yes

Other Employees Tagged: Bianca Kalmar

Jun 30, 2024

Rallye BMW responded

We're delighted to hear that our management and service team at Rallye BMW provided attentive, honest, and timely service. Thank you for sharing your positive experience!

June 25, 2024

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This dealership is fantastic, Matt and his crew do a great job…every time I leave my car for service. More

by MCORSSEN2
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Recommend Dealer
Yes

Other Employees Tagged: Scott Robinson

Jun 26, 2024

Rallye BMW responded

Thank you for the kind words! We're delighted to hear that Matt and his team consistently provide great service at Rallye BMW. We appreciate your support!

June 19, 2024

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Didn’t have my loaner ready as promised twice. Never washed my car twice as well. When my car stopped on the road they were of no assistance More

by Hossam.abdel
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Recommend Dealer
Yes
Jun 24, 2024

Rallye BMW responded

I apologize for the inconvenience you experienced with your loaner and car wash, as well as the lack of assistance when your car stopped. This is not reflective of our service standards, and we want to make things right. Please reach out at your earliest convenience so we can address these issues directly. Thank you, Chris Blanco - Service Manager - 516-833-4862

June 19, 2024

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Excellent service! Appreciate your attention to detail and fixing the issue in a timely manner. More

by matt.kesten
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Recommend Dealer
Yes
Jun 20, 2024

Rallye BMW responded

Matt, we are so happy to hear that Rallye BMW has earned your 5-stars! Thank you for sharing your feedback!

June 19, 2024

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Excellent service, I would highly recommend this dealership, they make owning a BMW very easy. More

by Beamm3up
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Recommend Dealer
Yes
Jun 21, 2024

Rallye BMW responded

Thank you for stopping by to leave Rallye BMW a wonderful review! We appreciate your kind words.

June 16, 2024

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Fast Service and Finished task within the amount of time they said it would require. More

by dilakhter
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Recommend Dealer
Yes
Jun 17, 2024

Rallye BMW responded

Thank you for taking the time to review Rallye BMW! We hope you have a lovely day!

June 16, 2024

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Excellent service and dealership ambiance. Was very pleased with the experience there. Have never been disappointed More

by Snyeres
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Recommend Dealer
Yes
Jun 17, 2024

Rallye BMW responded

Thank you for the kind words! We're delighted to hear that your experience at Rallye BMW was excellent and met your expectations. We look forward to serving you again in the future!

June 15, 2024

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The best ! !!!really very satisfied with all would definitely recommend have a great day thank you More

by NRR1965
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Recommend Dealer
Yes
Jun 17, 2024

Rallye BMW responded

Your kind review warms our hearts! Thank you from the Rallye BMW Team.

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