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Bret Hines
740 Reviews
Hello, everyone! My name is Bret Hines and I am a Service Advisor who has worked in the automotive industry for 30 years. In June of 2009, I became a part of the Rallye BMW team. Known as a nice, honest, and genuine guy who loves to joke around, but always gets the job done. My customers and co-workers can depend on me to help when needed. I am never pushy and always upfront; only sell our customers what they truly need. Making sure the vehicles of our guests are handled in a timely manner is my priority. A little about myself: I studied at SUNY Farmingdale. Enjoy discussions about muscle cars. I’m a big fan of the New York Rangers. Softball is one of my favorite hobbies. I also like going to car shows – I own a classic 1967 Chevy Chevelle. I have a true passion for helping others, which makes this the perfect career choice for me.
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740 Reviews of Bret Hines
October 23, 2018
Service Everyone at Rallye Bmw was friendly and answered all of my questions. The service was performed on time and the staff was excellent and met all of my Everyone at Rallye Bmw was friendly and answered all of my questions. The service was performed on time and the staff was excellent and met all of my needs More
by EASYWINNER39
Verified CustomerOther Employees Tagged: Christopher Blanco , Matthew Carlson
October 19, 2018
SImply Excellent Care and Genuince Concern for it’s Customer I’ve been working with Rallye BMW for many years. I’m a exclusive 7-Series owner for more than 25 years, and with all cars, they have issues, but Rall I’ve been working with Rallye BMW for many years. I’m a exclusive 7-Series owner for more than 25 years, and with all cars, they have issues, but Rallye BMW takes the pain out of those particular issues. My time at Rallye BMW has restored my faith in car dealerships (t least this one), including their sales force which truly allows me to enjoy one of America’s dreams to own a car, even a luxury automobile. As for sales, I’ve NEVER been pressured in any way, and have had my sales representative alway go out of his way to make sure I receive all discounts and appropriate features in my purchase. In other words, at times I’ve been talked out of an option as my representative understood me and know it wouldn’t make sense to spend.unncessary money. Zero pressure sales is rare in any manufaturer’s sales shops. As for Service, Rallye sincerely goes out of their way to make make sure their customers a completely satisfied whether you own a 3-series or 7-Series. I can say this as I send time with all members of the Rallye BMW team from sales, service and the Valet team. They truly all care. When I think of maybe switching car brands to to shake thinks up after so many years, I just can’t because that would mean leaving Rallye BMW. More
by dlobel
Other Employees Tagged: Robert Wachsman, Christopher Blanco, Michael Corssen , Matthew Carlson, David O’Neill, Richard DeAngelo
October 18, 2018
Excellent customer service Very fast, professional and personalized attention provided at the service center. It was a pleasure to bring my car in to this location. I was gre Very fast, professional and personalized attention provided at the service center. It was a pleasure to bring my car in to this location. I was greeted by Bret- who walked me through the whole process. He was very informative, polite and friendly. I also had the opportunity to meet and chat about my problem with a Mike Koslow- who was also very knowlegable and helpful and great to speak with. Thank you again More
by LTHYNES
Other Employees Tagged: Mike Kozlow
October 11, 2018
veey helpful It is always an easy process to make an appointment and get a loaner, if needed. Free car wash is an extra added positive service! It is always an easy process to make an appointment and get a loaner, if needed. Free car wash is an extra added positive service! More
by JELFELDMAN
Other Employees Tagged: George Kanes, Adam Romano
October 05, 2018
Love them Love my experience with Rallye... Always top notch..... Very friendly and professional. Facility is always immaculate. Been to a few dealerships, Love my experience with Rallye... Always top notch..... Very friendly and professional. Facility is always immaculate. Been to a few dealerships, by far the best More
by CYROB68
Other Employees Tagged: Robert Wachsman, Christopher Blanco , David O’Neill
September 30, 2018
Excellent customer service! I took my BMW X5 for service and they were great and helpful. Easy to make an appointment and had a chance to grab a loaner. I took my BMW X5 for service and they were great and helpful. Easy to make an appointment and had a chance to grab a loaner. More
by UNPENY
Other Employees Tagged: Brandon Tibbals
September 23, 2018
Service Overall from start to finish experience was pleasant. From initial greeting to getting the car back All the staff were coorteous, professional and Overall from start to finish experience was pleasant. From initial greeting to getting the car back All the staff were coorteous, professional and very caring A very pleasant experience More
by VIREN.BATRA
September 20, 2018
first class service Very helpful. they go out of the way to make your visit as pleasant as possible and then they wash your car. There customer waiting area is very ni Very helpful. they go out of the way to make your visit as pleasant as possible and then they wash your car. There customer waiting area is very nice More
by Eaglechair
Other Employees Tagged: George Javier, Michael Corssen
September 09, 2018
Always best service. Rallye BMW has best service. I have been to many BMW service centers but by far Rallye is the best. Thanks guys. Keep up the great work ! Rallye BMW has best service. I have been to many BMW service centers but by far Rallye is the best. Thanks guys. Keep up the great work ! More
by MMOON710
Other Employees Tagged: Christopher Blanco, Carol Clark-Muniz, Scott Robinson , Matthew Carlson, James DelVecchio, Alex Echeverry, David O’Neill, Jessica Paniagua, Adam Romano
