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Bret Hines
724 Reviews
Hello, everyone! My name is Bret Hines and I am a Service Advisor who has worked in the automotive industry for 30 years. In June of 2009, I became a part of the Rallye BMW team. Known as a nice, honest, and genuine guy who loves to joke around, but always gets the job done. My customers and co-workers can depend on me to help when needed. I am never pushy and always upfront; only sell our customers what they truly need. Making sure the vehicles of our guests are handled in a timely manner is my priority. A little about myself: I studied at SUNY Farmingdale. Enjoy discussions about muscle cars. I’m a big fan of the New York Rangers. Softball is one of my favorite hobbies. I also like going to car shows – I own a classic 1967 Chevy Chevelle. I have a true passion for helping others, which makes this the perfect career choice for me.
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724 Reviews of Bret Hines
July 29, 2018
BEST ON LONG ISLAND From the time you drive in to the indoor service center and your last name appears on the widescreen monitor you realize this service center caters t From the time you drive in to the indoor service center and your last name appears on the widescreen monitor you realize this service center caters to their clients. Service if quick and your vehicle is as clean as when first delivered. Setup for loaner is quick, effortless and the vehicles are very clean in and out. This is the third 5 series I have bought or leased from Rallye BMW. Highly recommend you purchase your next vehicle here. More
by moncada.s
Verified CustomerOther Employees Tagged: Robert Wachsman, Christopher Blanco, Carol Clark-Muniz, Brandon Tibbals , Matthew Carlson, Sheneta Dailey, Dominick DeChiara, Wallace Leung, David O’Neill, David Diaz
July 29, 2018
Great service From the valet to the cashier everyone was wonderful my service writer Bret was very helpful all my questions were answered and his follow up was quic From the valet to the cashier everyone was wonderful my service writer Bret was very helpful all my questions were answered and his follow up was quick and accurate everything was great More
by MKMOTORS2626
July 27, 2018
Love my service. Bret is my "go to guy. "Very accommodating professional trust worthy honest. PATIENT with me. If I have an issue (and that isn't very often ) He t Bret is my "go to guy. "Very accommodating professional trust worthy honest. PATIENT with me. If I have an issue (and that isn't very often ) He tries to resolve it asap. Tries to get me in on my schedule! Great guy! I find the other service staff very friendly and helpful as well. Hats off to Bret and the service dept More
by Lovemybmw
July 25, 2018
Best car dealership I've seen in over 40 years. Everything here is just first rate. Can't say enough about this dealership. From initial sale to routine servicing everything has been flawless. Highl Everything here is just first rate. Can't say enough about this dealership. From initial sale to routine servicing everything has been flawless. Highly recommended. More
by PsychDoc
Other Employees Tagged: Sheneta Dailey, George Kanes
July 23, 2018
Excellent Sevice Bret was a pleasure to work with ! I have been coming here for the last 3 years and the service has been excellent! Keep up the good work Bret was a pleasure to work with ! I have been coming here for the last 3 years and the service has been excellent! Keep up the good work More
by NORMAN50
July 23, 2018
Always Excellent Service!! This is my 5th year leasing BMW with Rallye & they are the best!! I have leased many vehicles prior to this & never have I had as wonderful exp[experi This is my 5th year leasing BMW with Rallye & they are the best!! I have leased many vehicles prior to this & never have I had as wonderful exp[experience that I've had with Rallye--from their sales to service departments everyone there is extremely nice & go out of their way to provide you with the highest level of service!! Will always lease my BMW from Rallye!!!! More
by CALinker
July 22, 2018
This is duplicating what I already wrote Your service department is excellent in general. However, what makes it even better is my service manager Brett Hines. He is pleasant caring, efficien Your service department is excellent in general. However, what makes it even better is my service manager Brett Hines. He is pleasant caring, efficient and always gets things done the right way. More
by TWOKOM2
July 09, 2018
Loyalty Counts Courteous, on time, knowledgeable, willing to work to meet your needs, anticipate your needs. Timely service. Loaner vehicles clean and comfortable. F Courteous, on time, knowledgeable, willing to work to meet your needs, anticipate your needs. Timely service. Loaner vehicles clean and comfortable. Feels like I'm in my own car. All technicians friendly and helpful. More
by MEYERFREMDER
Other Employees Tagged: Carol Clark-Muniz, Darren Thomsen , Richard DeAngelo, Genius Team
June 28, 2018
Efficiently done Service was done while I waited. My advisor found me in the lounge and explained the problem with my tire. He told me that the problem will be fixed w Service was done while I waited. My advisor found me in the lounge and explained the problem with my tire. He told me that the problem will be fixed within a certain time, and my car was delivered to me fixed, washed and vacuumed in that time frame. More
by Agauf
June 20, 2018
Service work All excellent great expierence treated awsome fast service and polite would def refer to friends and family and go back for service or any other thing All excellent great expierence treated awsome fast service and polite would def refer to friends and family and go back for service or any other things I will need in the future More
by KOSTAKLIMIS
