Brett Tossie
Brett Tossie at Groove Subaru
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Brett Tossie | Page 21

Service Advisor

Groove Subaru

5300 S Broadway
Englewood, CO 80113

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4.8
242 Reviews
4.8

242 Reviews

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242 Reviews of Brett Tossie

January 08, 2023

Dealership Rating
Employee Rating

Fast, efficient and friendly. Would recommend this service department to all of my Subaru driving friends. More

by ANDIGIRL9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tanya

Jan 08, 2023

Groove Subaru responded

Thank you for choosing Groove Subaru!

January 05, 2023

Dealership Rating
Employee Rating

Fast, efficient and courteous. Has an express service for drive in work like oilchanges, no appointment necessary. More

by robert_lynds
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Jan 08, 2023

Groove Subaru responded

Robert, we are so happy to hear!

January 04, 2023

Dealership Rating
Employee Rating

Brett kept me up to date with the progress of my Crosstrek. Very pleased with the followup. More

by rwints
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Jan 08, 2023

Groove Subaru responded

Thank you for working with us and for choosing Groove Subaru!

December 30, 2022

Dealership Rating
Employee Rating

Brett provided excellent customer service. All repairs were completed and the actual bill was less than the estimate. More

by dam0
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Jan 02, 2023

Groove Subaru responded

Hello, thank you for taking the time to review your experience with our store!

December 25, 2022

Dealership Rating
Employee Rating

The people who work there are polite but it can take up to two weeks to get an appointment. I had my car battery die over the cold weather. I had came in about 3 weeks earlier to have an oil change and wi More

by Daniel Ward
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Dont remember who serviced my car

Jan 01, 2023

Groove Subaru responded

Daniel, thank you for bringing this to our attention. It sounds like there is an issue with your battery and we would like to investigate this if it is still a current issue. Please reach out to our Service manager Brian directly at bolson@grooveauto.com if you feel we can assist here. Thanks!

December 23, 2022

Dealership Rating
Employee Rating

Flawless visit to get new tires where no one whew could find them Previously grove did an in-depth checkup n found fine things that needed attention at 180000 miles (now 204k) Total confidence in Grove s More

by Rkeiserjr
Recommend Dealer
Yes

Other Employees Tagged: Haley Blouch

Jan 01, 2023

Groove Subaru responded

Thank you for working with us - it sounds like our Service Team helped get your Subaru in running order!

Jan 02, 2023

Rkeiserjr responded

Yes just fri ve over 1000 miles Flawless now over 205k miles on My 2011 subaru outback

December 23, 2022

Dealership Rating
Employee Rating

The purchase process was easy and the management was pleasant to deal with! The service department was able to fix the problem with my car. More

by Djames01
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brenden Carlson, Tiannah Baca , Chris Giordano, Jeremy Zimmerman

Jan 01, 2023

Groove Subaru responded

Hello, thank you for taking the time to review your experience with our store!

Jan 02, 2023

Djames01 responded

Thank you

December 21, 2022

Dealership Rating
Employee Rating

I was delayed in getting to my appointment, but was taken care of when I arrived. Got a little concerned when I was given the wrong car when the service was complete, but my car was found. More

by TJSCHOOLEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 01, 2023

Groove Subaru responded

Hello, thank you for working with us and we are glad to hear Brett worked with you to get you all set up!

December 18, 2022

Dealership Rating
Employee Rating

Excellent customer service from Brett. Always great working with him. He listens to my needs and explains things so that I can understand. He has always exceeded my expectations. More

by WITACLAW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 19, 2022

Groove Subaru responded

Thank you for working with us and for choosing Groove Subaru!

December 15, 2022

Dealership Rating
Employee Rating

I’ve used this dealership since 1994 when it started as Burt Subaru. I have known many of the service advisors and sales staff for many years. Dan Cassin has helped me purchase my last three new Subarus. More

by S Norris
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Dan Cassin, Joe Canny, David Coates , Chris Giordano

Dec 19, 2022

Groove Subaru responded

Wow - that is great to hear. Thank you for your continued loyalty!

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