Brian Appleton | Page 2

Great customer service, took care of everything I needed to make it a special Christmas for my Wife. Couldn't be any happier, have a great team! to make it a special Christmas for my Wife. Couldn't be any happier, have a great team! More

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I would have to rate the dealership in two categories - sales and service. I tried to purchase a 2020 MDX Hybrid last August when they were just arriving from the factory. I had given the dealer a deposit sales and service. I tried to purchase a 2020 MDX Hybrid last August when they were just arriving from the factory. I had given the dealer a deposit for the car that arrived but the car was sold to someone else. I went to a dealership in Las Vegas and received great service and the car I wanted for less money. Bad experience with the Peoria sales department. As for the service department, I have had nothing but good service experiences. I had a 2009 MDX and they always made sure my car received the maintenance it needed. When my key fob needed a new battery, I stopped at the parts dept. and they replaced it for free!! Anytime there are available coupons, they give me the best deal. Vince was always my service contact but is now the service manager. He hates sitting in the office so he's out and about meeting customers and checking on the progress of your car's service. Today I met Brian Appleton and he was awesome! He was interested in my story with the sales department and thought I should receive the same benefits as a person who purchased their vehicle at Peoria Acura. How nice and great customer service. We all need kind and caring people in service professions and I had an exceptionally positive experience today. Thank you Brian and Vince!! More

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I look forward to seeing my guys at Peoria Acura when I get my car serviced, they treat us like family.we love Acura cars get my car serviced, they treat us like family.we love Acura cars More

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I came in for help with replacement of a sensor and harness. Brian and Alex were extremely helpful and everything was done in a timely manner with good communication. I was very happy with the work don harness. Brian and Alex were extremely helpful and everything was done in a timely manner with good communication. I was very happy with the work done and the people who helped me. I highly recommend the service center at Acura of Peoria. Thank you, Acura of Peoria! More

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Since my first visit to Acura of Peoria, I've always felt that I was being taken care of. No matter how big or small of an issue, they never hesitate to assist me. It's gotten to the point where going to Acu that I was being taken care of. No matter how big or small of an issue, they never hesitate to assist me. It's gotten to the point where going to Acura of Peoria, feels like going to visit family. More

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Melanie is a spectacular member of your team. Your website and ability to make an appointment on it sucks on. I have been using them since they were on Bell. Service is super and honest.. website and ability to make an appointment on it sucks on. I have been using them since they were on Bell. Service is super and honest.. More

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Outstanding service at a very competitive price. Everyone I have worked with at Acura of Peoria has been very professional and cordial. My experience with this dealership is the best of this type Everyone I have worked with at Acura of Peoria has been very professional and cordial. My experience with this dealership is the best of this type I have ever experienced. Many thanks to Brian Appleton for his professionalism. I highly recommend Acura of Peoria. More

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Took my NSX in for service. Alex made me feel valued, kept me updated on progress and is very friendly. The service team is awesome 👍👍 kept me updated on progress and is very friendly. The service team is awesome 👍👍 More

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My car had a service needed, came in to See Cesar, without making an appointment. Was seen right away and my oil change, tire rotation, and fluids check, was all done in about 30 minutes. without making an appointment. Was seen right away and my oil change, tire rotation, and fluids check, was all done in about 30 minutes. More

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Very happy with job done on my car and very happy with the customer service. Brian Appleton is super.he explains to me all the needs for my car with no pressure. the customer service. Brian Appleton is super.he explains to me all the needs for my car with no pressure. More

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