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Brian Benson
Brian Benson at Coastal Kia

Brian Benson

Service Consultant

Coastal Kia

6115 Market St
Wilmington, NC 28405

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4.8
20 Reviews
4.8

20 Reviews

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20 Reviews of Brian Benson

March 07, 2026

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Employee Rating

Very courtesy and informative. Brian was very nice. ive already recommended this dealership to others. More

by JESSICABPINK
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
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Mar 07, 2026

Coastal Kia responded

Thank for the recent recommendations! Your five star service review is greatly appreciated. Thank you for mentioning Brian Benson by name. We strive to deliver a truly exceptional experience to every client during every visit. We truly appreciate you trusting Coastal Kia with your automotive service needs. We are here if you need us.

March 05, 2026

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Employee Rating

All the Kia employees were friendly, courteous and professional. I had to wait slightly longer than I expected for the shuttle for the gentleman was very apologetic and appears to be very busy. It was More

by dianamessier
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Gary Nelson

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Mar 05, 2026

Coastal Kia responded

Thank you, we sincerely appreciate your patience during your recent service visit. Yes, Wilmington traffic can be a challenge. We love the feedback including, " all the Kia employees were friendly, courteous and professional." We strive to deliver a truly exceptional experience to every client during every visit. Thank you for your loyalty. We are here if you need us. We look forward to seeing you again during your next service visit. Thanks again!

March 05, 2026

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Everyone was kind and thoughtful. Dealership is clean. Plenty of coffee and snacks. Didn’t have to wait long for service to be complete. More

by markyg514
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Wigger, Bob Tomlin, Sam Weisman, Gary Nelson, David Knowles, Jay Turner, Barbara Ness, Aubrey Madison, Anthony "AJ" Boone

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Mar 05, 2026

Coastal Kia responded

Wow! Thank you for recognizing so many of our team members. We appreciate the five star review and gracious compliments. We always love to hear how our clients enjoy and are able to take advantage of our customer lounge experience during their visit. Thank you for trusting Coastal Kia with your automotive service needs!

February 21, 2026

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Brian was great. He kept me posted on the progress of the service during my appointment. More

by brianpgraham
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Feb 23, 2026

Coastal Kia responded

Thank you! Our entire team truly appreciates the five star service review. It was thoughtful of you to mention Brian Benson by name. We strive to deliver a truly exceptional experience to every client during every visit. Thank you for trusting Coastal Kia with your automotive service needs.

February 01, 2026

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Great service every time- will be back for future car care. Always a pleasure! Thanks! More

by polcol27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Wigger, Bob Tomlin, Sam Weisman, Gary Nelson, David Knowles, Jay Turner, Barbara Ness, Aubrey Madison, Anthony "AJ" Boone

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Feb 04, 2026

Coastal Kia responded

Thank you! We appreciate the five star service review. Thank you for trusting Coastal Kia with your automotive service needs.

January 29, 2026

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Employee Rating

Coastal Kia service is always exceptional. The service advisors kept me informed of the time it would take and the price was very fair. More

by hwaynet01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bob Tomlin

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Jan 30, 2026

Coastal Kia responded

Fantastic! Thank you for the five star service review and high marks for Bob Tomlin and Brian Benson. We love the feedback including, "Coastal Kia service is always exceptional." Thank you for trusting Coastal Kia with your automotive service needs. We are here if you need us.

January 22, 2026

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Employee Rating

Took me in right away and always clean and courteous. Came and got me and explained everything and washed my car. Love the service. More

by CINDY.ENGLAND
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Wigger, Bob Tomlin, Sam Weisman, Gary Nelson, David Knowles, Jay Turner, Barbara Ness, Aubrey Madison, Anthony "AJ" Boone

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Jan 23, 2026

Coastal Kia responded

Awesome! Thank you for the high marks and for recognizing so many of our team members. We are thrilled to hear our service department exceeded your expectations. Please do not hesitate to reach out if you need us. Thank you for trusting Coastal Kia with your automotive service needs.

January 16, 2026

Dealership Rating
Employee Rating

Great service with very attentive to my needs and care maintenance. Will address tire rotation and air filters next oil change More

by CARF58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Jan 17, 2026

Coastal Kia responded

We truly appreciate the five star service review. It was thoughtful of you to rate your recent service visit online. Thank you for trusting Coastal Kia with your automotive service needs.

December 23, 2025

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Employee Rating

Fast, friendly staff. Brian was great. Kept me informed while I waited. Washing my car was a great More

by CINDYLEE51
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes

Other Employees Tagged: Anthony "AJ" Boone

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Dec 24, 2025

Coastal Kia responded

We appreciate the high marks and compliments for our Service Consultant Brian Benson. We love hearing how you were able to enjoy our complimentary car wash. Thank you for trusting Coastal Kia with your automotive service needs.

December 15, 2025

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Employee Rating

Been coming for 6 years now and sales and service has always excellent. Great staff, never any issues.Thank You All More

by BOYCOOPER12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Guder "GQ" Quezada, Heber Quezada, Gary Nelson, Anthony "AJ" Boone

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Dec 17, 2025

Coastal Kia responded

Thank you for your continued loyalty! We truly appreciate the high marks and gracious compliments. It was thoughtful of you to rate so many of our employees individually. We are here if you need us.

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