Brian Benson
Brian Benson at Coastal Kia

Brian Benson

Service Consultant

Coastal Kia

6115 Market St
Wilmington, NC 28405

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4.9
8 Reviews
4.9

8 Reviews

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8 Reviews of Brian Benson

November 15, 2025

Dealership Rating
Employee Rating

Very clean, friendly staff. Service was faster than I thought. I’m not sure about pricing because I went it for my first free service but I’ll see when I take it back for my nex More

by josealvaro24
Service Price Transparency
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Recommend Dealer
Yes

November 01, 2025

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Car was taken car of as needed. The communication was clear and timely. The cost was provided up front. More

by charles_h71
Service Price Transparency
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Recommend Dealer
Yes
Nov 02, 2025

Coastal Kia responded

Thank you for the five star review and kind words. It was thoughtful of you to individually rate Brian Benson. We strive to deliver a truly exceptional experience to every client during every visit. Thank you for choosing Coastal Kia!

October 24, 2025

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Love the Quick Service the friendly atmosphere and love my Santa Cruz truck dearly thank you More

by summertimenc
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Oct 25, 2025

Coastal Kia responded

Thank you! We appreciate the high marks and compliments for our team. Please do not hesitate to reach out if you need us. Thank you for choosing Coastal Kia!

October 24, 2025

Dealership Rating
Employee Rating

Love the Quick Service the friendly atmosphere and love my Santa Cruz truck dearly thank you More

by summertimenc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 26, 2025

Coastal Kia responded

Thank you for the five star review! It was thoughtful of you to rate so many of our team members. We appreciate the high marks and gracious compliments. Thank you for choosing Coastal Kia!

October 21, 2025

Dealership Rating
Employee Rating

I brought the car in for a recall, and also the oil light was coming on. Recall was fixed, told the oil light did not register on the computer so they didn’t know what caused it. Tried to sell me on four dif More

by docsnow
Service Price Transparency
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Service Time
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Recommend Dealer
No
Oct 21, 2025

Coastal Kia responded

We are here to help. We need to gather some more information in order to do so. Please call our Operations Manager Peggy Roberts at 910-798-4706. We look forward to your call. Thank you

October 19, 2025

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Employee Rating

The Service Department once again, took the extra step in correcting my faulty injector. Service Consultant Gary Nelson met me at the door and got me checked in while my regular Service Consultant, Sam Weism More

by DOUGNBETTY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sam Weisman, Gary Nelson

Oct 19, 2025

Coastal Kia responded

Thank you! We appreciate the high marks and compliments for Sam and Gary. Your loyalty is truly appreciated as well. Thank you for trusting our Coastal Kia service department with your service needs. Please do not hesitate to reach out if you need us.

October 18, 2025

Dealership Rating
Employee Rating

AJ was kind, up front, very responsive and did everything he could to give me the best experience possible. I've worked with multiple dealerships in the past, and truth be told every single one has always be More

by CADENHASTINGS114
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 18, 2025

Coastal Kia responded

Fantastic! Thank you! We appreciate the amazing service testimonial and compliments for AJ. Thank you for trusting Coastal Kia with your automotive service needs.

October 17, 2025

Dealership Rating
Employee Rating

Bob and the crew take very good care of me and my wife when we need them. Thanks Team! 5 STARS More

by MMAPLE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 19, 2025

Coastal Kia responded

Thank you for the five star review! It was thoughtful of you to rate your recent service experience and we appreciate it.

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