Brian Benson
Brian Benson at Coastal Kia

Brian Benson

Service Consultant

Coastal Kia

6115 Market St
Wilmington, NC 28405

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4.8
16 Reviews
4.8

16 Reviews

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16 Reviews of Brian Benson

February 01, 2026

Dealership Rating
Employee Rating

Great service every time- will be back for future car care. Always a pleasure! Thanks! More

by polcol27
Service Price Transparency
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Recommend Dealer
Yes
Feb 04, 2026

Coastal Kia responded

Thank you! We appreciate the five star service review. Thank you for trusting Coastal Kia with your automotive service needs.

January 29, 2026

Dealership Rating
Employee Rating

Coastal Kia service is always exceptional. The service advisors kept me informed of the time it would take and the price was very fair. More

by hwaynet01
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Recommend Dealer
Yes

Other Employees Tagged: Bob Tomlin

Jan 30, 2026

Coastal Kia responded

Fantastic! Thank you for the five star service review and high marks for Bob Tomlin and Brian Benson. We love the feedback including, "Coastal Kia service is always exceptional." Thank you for trusting Coastal Kia with your automotive service needs. We are here if you need us.

January 22, 2026

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Employee Rating

Took me in right away and always clean and courteous. Came and got me and explained everything and washed my car. Love the service. More

by CINDY.ENGLAND
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Recommend Dealer
Yes
Jan 23, 2026

Coastal Kia responded

Awesome! Thank you for the high marks and for recognizing so many of our team members. We are thrilled to hear our service department exceeded your expectations. Please do not hesitate to reach out if you need us. Thank you for trusting Coastal Kia with your automotive service needs.

January 16, 2026

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Great service with very attentive to my needs and care maintenance. Will address tire rotation and air filters next oil change More

by CARF58
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Recommend Dealer
Yes
Jan 17, 2026

Coastal Kia responded

We truly appreciate the five star service review. It was thoughtful of you to rate your recent service visit online. Thank you for trusting Coastal Kia with your automotive service needs.

December 23, 2025

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Fast, friendly staff. Brian was great. Kept me informed while I waited. Washing my car was a great More

by CINDYLEE51
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Anthony "AJ" Boone

Dec 24, 2025

Coastal Kia responded

We appreciate the high marks and compliments for our Service Consultant Brian Benson. We love hearing how you were able to enjoy our complimentary car wash. Thank you for trusting Coastal Kia with your automotive service needs.

December 15, 2025

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Been coming for 6 years now and sales and service has always excellent. Great staff, never any issues.Thank You All More

by BOYCOOPER12
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Recommend Dealer
Yes
Dec 17, 2025

Coastal Kia responded

Thank you for your continued loyalty! We truly appreciate the high marks and gracious compliments. It was thoughtful of you to rate so many of our employees individually. We are here if you need us.

November 28, 2025

Dealership Rating
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I always trust all of my car maintenance with this dealership. Bob Tomolin is my go to person. He is genuine, knowledgable, and I never feel like he cuts corners. I recently had to leave my vehicle at More

by amcneill0907
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Dec 01, 2025

Coastal Kia responded

Great news! Thank you! We appreciate the five star review and compliments for our Service Consultant Bob Tomlin. Thank you for trusting Coastal Kia with your automotive service needs. Your service testimonial is greatly appreciated. Please do not hesitate to reach out if you need us.

November 25, 2025

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They could not find my appointment at first, but once they did, everything went very smoothly and was completed ahead of time. The only issue I had was after the fact, when certain things did not work. More

by bskeen1958
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Gary Nelson

Nov 25, 2025

Coastal Kia responded

Thank you for the high marks and helpful feedback. Please do not hesitate to reach out if you need us. We apologize if the software update affected your existing settings. Please do not hesitate to reach out if you need us. Thanks again!

November 23, 2025

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Employee Rating

The service to my car was great. The fact that things were stolen out of my car NOT so great! I had multiple conversations about my trunk organizer being missing with the service ad More

by conkycan
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Recommend Dealer
No
Nov 25, 2025

Coastal Kia responded

Thank you for speaking with our Service Director John Wigger. We are here to help. As mentioned, Mr. Wigger is working on addressing your concerns. Thank you

November 15, 2025

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Employee Rating

Very clean, friendly staff. Service was faster than I thought. I’m not sure about pricing because I went it for my first free service but I’ll see when I take it back for my nex More

by josealvaro24
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
Nov 17, 2025

Coastal Kia responded

Thank you for the five star review. We appreciate the kind comments and high marks. We strive to deliver a truly exceptional experience to every client during every visit. Thank you for choosing Coastal Kia!

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