Brian Caldwell | Page 3

Mark Kitchens is an amazing service rep. I can’t speak highly enough about him. Also, HORACE MANUEL my dealer. Also Randy in the Car Rental area. I am so pleased with Matt hike. I just pray I can’t speak highly enough about him. Also, HORACE MANUEL my dealer. Also Randy in the Car Rental area. I am so pleased with Matt hike. I just pray that GM does right by my car because I feel like I kind of got a bad Chevy Trax. More

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Pleased with the service I received. Battery replacement at no cost under warranty. My car runs like new Battery replacement at no cost under warranty. My car runs like new More

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Tough situation with a brand new Suburban. Part was unavailable for close to 3 months. MacHaik did everything possible t =o accommodate my needs with comparable vehicles. They provided exce Part was unavailable for close to 3 months. MacHaik did everything possible t =o accommodate my needs with comparable vehicles. They provided excellent service with no issues. Finally got my vehicle back, good as new. When they say That Great MacHaik Service that is exactly what they deliver. I have been buying from teh dealership since he 1990s. This is why. They ar my first and clas cal for new vehicles. More

by GENEM1 Verified Customer Verified Customer

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The service was good, helpful and quick. The manager Bob walked me to my car. The manager Bob walked me to my car. More

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Mark kitchens was so kind and professional in hearing me out and helping me fix all of the problems out and helping me fix all of the problems More

by TKL Verified Customer Verified Customer

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Vehicle was delayed from repair for 2 weeks due to picture not being sent to car shield. Had to get director for service department to intervene. picture not being sent to car shield. Had to get director for service department to intervene. More

by VELVA000 Verified Customer Verified Customer

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I asked them to check the maintenance record and see what needed to be done. The transmission flush was done at 30,000 and the brake differential was flushed at 30,000 and they wanted to do it again at 60,00 needed to be done. The transmission flush was done at 30,000 and the brake differential was flushed at 30,000 and they wanted to do it again at 60,000+ several other different things and I had my other mechanic take a look at it, and they checked the records on the schedule maintenance for the Chevy Silverado pick up truck and none of them were due until 90,000 so I don’t appreciate being misled so they can put extra money in their pocket. You just lost a customer after my last oil change next time I won’t be taking it to you anymore. I don’t like to miss lead or cheated. More

by DANSACKLLAH Verified Customer Verified Customer

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My car is a 2026 Chevy Equinox; bought it brand new. My car has been in shop 6 times since buying it in July, 2026 for the same issues. The last time was 2 weeks ago on 11/21/26. This past Friday, 5 war My car has been in shop 6 times since buying it in July, 2026 for the same issues. The last time was 2 weeks ago on 11/21/26. This past Friday, 5 warning lights came on and transmission won't shift above 40 mph. I called Mac Haik service 3 times to speak with someone and no one returned my calls!!! The car is not drivable and I live an hour away so the car needs to be towed. They don't want to deal with me anymore which is why I think they won't return my calls. They want to sell cars but don't care about you after it leaves the lot! My car only has 1400 miles and is truly a lemon but Mac Haik doesn't care!!! The last time in the shop they had the car almost 4 weeks but never called me with updates. The only repair was replacing front camera which, obviously, didn't work. I have had to file lemon law complaints with BBB Autoline and the Texas Motor Vehicle Administration because of Mac Haik. I just want them to buy back my car and give me back all of the money I put into it!! I will never buy another Chevrolet because of Mac Haik. I even tried call the General Manager and he won't return my call either. More

by DEBBIEBLUELADY Verified Customer Verified Customer

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Super easy to make my appointment from MyChevrolet app, and go in for an oil change! and go in for an oil change! More

by MARTINEZYVETTE Verified Customer Verified Customer

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Everybody’s really nice. I’m very professional. It was very smooth with no issues I’m very professional. It was very smooth with no issues More

by MATREVINO70 Verified Customer Verified Customer

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