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Brian Carlson
Brian Carlson at Griffin Ford Fort Atkinson

Brian Carlson | Page 2

Service Mananger

Griffin Ford Fort Atkinson

1642 Janesville Avenue
Fort Atkinson, WI 53538

4.8
67 Reviews

BC started his career at Griffin Ford-Lincoln in the detail department. Then two years later started as an apprentice technician. Since then he has worked his way up to become a master certified technician and one of the top performers at the dealership. He is married with two beautiful children.

4.8

67 Reviews

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Dealership Experience

24 yrs, 5 mos

Industry Experience

24 yrs, 5 mos

67 Reviews of Brian Carlson

July 24, 2023

Dealership Rating
Employee Rating

Awesome work and great service. Very friendly. Voted 4 u best of area. Luv u More

by J-MOROIS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Steve Fleming, Maynard Heger, Duston Henze, Mike Bingham, Jesus Sanchez, Jesse McKinney, David Liebman, Randy Seichert, Rachel Bronson

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Jul 28, 2023

Griffin Ford Fort Atkinson responded

Hi, thank you for sharing all those stars. We greatly appreciate you taking the time to share about your recent experience at Griffin Ford Fort Atkinson 1642 Janesville Ave. If you have any questions about your vehicle, please do not hesitate to reach out. Sincerely, The Griffin Family

July 21, 2023

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Employee Rating

The service fellow was not terribly friendly but did take good care of my truck More

by Fred
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Bingham

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Jul 26, 2023

Griffin Ford Fort Atkinson responded

Hello Fred, Griffin Ford Lincoln Fort Atkinson thank you for your high marks for our services! And, we appreciate your recommendation of our dealership at 1642 Janesville Avenue. Your recent visit to service your 2015 Ford F-150 was valued. Please let us know when we can do more for you.

July 17, 2023

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Being retired and on a fixed income I was worried about the cost to fix my battery draw, Rachel behind the service desk was awesome and put me at ease. I had a follow up visit due to my tire pressure moni More

by Kevin Lowrey
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rachel Bronson

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Jul 31, 2023

Griffin Ford Fort Atkinson responded

Hello Kevin, thank you for taking the time to share about your recent positive experiences at Griffin Ford Fort Atkinson 1642 Janesville Ave. We are honored you picked our team for your automotive needs and glad you appreciated the customer service. We would also like to thank you for your business and loyalty. We look forward to assisting your next time.

July 15, 2023

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Employee Rating

Had the works oil change service. Great value and awesome personal service. Always a great experience, More

by Brian
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Chady, Randy Seichert, Rachel Bronson

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Jul 25, 2023

Griffin Ford Fort Atkinson responded

Hi, thank you for this amazing review. We are honored you had a professional, efficient, fair, and friendly experience at Griffin Ford Fort Atkinson 1642 Janesville Ave. We also greatly appreciate that you highly recommend buying and serving your vehicle at Griffin. Thanks, we look forward to the next time we get to assist you! Sincerely, The Griffin Family

July 15, 2023

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Employee Rating

I had to have some engine work done on my 2018 F150. The service crew repaired the issue and helped me secure some financial assistance from the manufacturer More

by Electricguy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rachel Bronson

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Jul 31, 2023

Griffin Ford Fort Atkinson responded

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! If there is anything else we can do to assist you, please let us know! Take care!

July 12, 2023

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Employee Rating

Rachel at Griffin Ford is the best! She always takes great care of us and all of our company’s vehicles. More

by serenityconceptsllc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rachel Bronson , Jim Jarlsberg

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Jul 22, 2023

Griffin Ford Fort Atkinson responded

Hello, thank you for taking the time to leave us your response to our Staff's outstanding customer service! Please let us know if there is ever anything else we can do for you! Safe travels! Sincerely, The Griffin Family

July 04, 2023

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I was greeted promptly with a friendly smile, and my car was done before I expected. The repairs and maintenance done were top notch More

by 07RDX
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rachel Bronson

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Jul 13, 2023

Griffin Ford Fort Atkinson responded

Hi, wow! Thank you for this amazing review. We are honored you had a professional, efficient, fair, and friendly experience at Griffin Ford Fort Atkinson 1642 Janesville Ave. We also greatly appreciate that you highly recommend buying and serving your vehicle at Griffin. Thanks, we look forward to the next time we get to assist you! Sincerely, The Griffin Family

July 02, 2023

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Employee Rating

They have always been a dealer that has treated me fairly and professionally. I have trusted them with multiple vehicles over the years. More

by ELECTRICGUY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Steve Fleming, Maynard Heger, Rachel Bronson , Jim Jarlsberg

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Jul 12, 2023

Griffin Ford Fort Atkinson responded

Hi, thank you for taking the time to share your positive experiences at Griffin Ford Fort Atkinson 1642 Janesville Ave. We are honoured you picked our team for your automotive needs and glad you appreciated the customer service. We would also like to thank you for your business and loyalty. We look forward to assisting your next time. Sincerely, The Griffin Family

June 29, 2023

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Employee Rating

The service department goes above and beyond to fit you into their busy schedule and gives you an accurate quote! More

by SCHMIDTFAMILY0
Service Price Transparency
Recommend Dealer
Yes

Other Employees Tagged: John Chady, Steve Fleming, Maynard Heger, Paul Schepp, Tim Maney, Duston Henze, David Liebman , Jim Jarlsberg, Tammy Detail department

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Jul 13, 2023

Griffin Ford Fort Atkinson responded

Hello, wow! Thank you for this amazing review. We are honored you had a professional, efficient, fair, and friendly experience at Griffin Ford Fort Atkinson 1642 Janesville Ave. We also greatly appreciate that you highly recommend buying and serving your vehicle at Griffin. Thanks, we look forward to the next time we get to assist you!

June 25, 2023

Dealership Rating
Employee Rating

I have no problems with using there service department and the service they performed on our vehicles More

by torideyoult2000
Service Price Transparency
Recommend Dealer
Yes

Other Employees Tagged: Dustin Porter, Mike Bingham, Jesus Sanchez, Jesse McKinney, David Liebman, Randy Seichert, Rachel Bronson , Jim Jarlsberg

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Jul 13, 2023

Griffin Ford Fort Atkinson responded

Wow! Thank you for this amazing review. We are honored you had a professional, efficient, fair, and friendly experience at Griffin Ford Fort Atkinson 1642 Janesville Ave. We also greatly appreciate that you highly recommend buying and serving your vehicle at Griffin. Thanks, we look forward to the next time we get to assist you! Sincerely, The Griffin Family

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