Brian Franklin
Brian Franklin at Klaben Chrysler Jeep Dodge Ram

Brian Franklin

Finance Director

Klaben Chrysler Jeep Dodge Ram

1106 West Main Street
Kent, OH 44240

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5.0
1,735 Reviews

I've been a part of the Klaben CJDR Team since 2004 and have loved every minute of it. I look forward to being given the opportunity to help you in your future experience here at Klaben and will do my absolute best! In my free time, I enjoy spending time with my family and sometimes taking in a soccer match. Please feel free to reach out if you have any questions or concerns as I am here to help!

5.0

1,735 Reviews

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1735 Reviews of Brian Franklin

December 18, 2025

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Employee Rating

Dealership was fine. New Ram has quality issues. Specifically electronics. 4000 miles and it has been back to service twice. More

by Rayfantozzi5
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Recommend Dealer
Yes

Other Employees Tagged: Steve Stephens, Josh McFarland

Dec 18, 2025

Klaben Chrysler Jeep Dodge Ram responded

Thank you for taking the time to share your experience. We understand how frustrating it is to have a new vehicle require repeated service visits so early in the ownership experience and are appreciative you have given us an opportunity to address the problems. Please know that our sales and service teams remain committed to supporting you and will continue working in accordance with manufacturer guidance to diagnose and resolve any issues as they arise. We’re hopeful our actions to this point have conveyed our genuine care and concern for your satisfaction. We remain engaged and at your service to ensure we bring closure to all your concerns. Timothy Beane tbeane@klaben.com (330)673-3139 ext 506

December 08, 2025

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Klaben Chrysler Jeep Dodge Ram team was awesome. Thank you for the perfect delivery of my new 2025 Bighorn. More

by aknapp2
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Recommend Dealer
Yes

Other Employees Tagged: Justin L. Bolen, Steve Stephens

December 08, 2025

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Ken Harris answered our inquiry call to see if the van we were interested in was still on the lot. He checked the computer and said yes, but went one step better, ran outside to make absolutely sure. We set More

by jtrgardengirl
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Recommend Dealer
Yes

Other Employees Tagged: Ken Harris, Elizabeth Curry

December 01, 2025

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Went to Klaben Jeep in Kent and I am very pleased! Very nice store with excellent staff! More

by peanutnoelle1219
Recommend Dealer
Yes

November 28, 2025

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Always a pleasure doing business with Klaben. Greg was great, made getting my new Jeep very easy. My wife and i have purchased numerous vehicles from Klaben and will always visit them when we nee More

by Mpeteya
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Recommend Dealer
Yes

Other Employees Tagged: Timothy Beane, Gregory Makoski

November 28, 2025

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Chris is the best salesman I’ve ever worked with! He made everything so easy. Will definitely be back! More

by Meb3078
Recommend Dealer
Yes

November 26, 2025

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I trust Joe Hilliard and Klaben Dodge with all my service needs! I've never had a problem with any work done. The prices are great! Joe explains everything at the end of the service. Plus i never have to wai More

by heathchapman
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Recommend Dealer
Yes

November 24, 2025

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Joe and the staff are always super friendly. That’s why i keep coming back! More

by mikerinella
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Recommend Dealer
Yes

Other Employees Tagged: Joe Hilliard, Josh McFarland

November 23, 2025

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We had a vehicle emergency and Chris did a great job getting us in a new vehicle in a matter of hours. Top notch customer service as usual with Chris! More

by georgefurner
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Recommend Dealer
Yes

Other Employees Tagged: Christopher Hamilton

November 22, 2025

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Best car-buying experience EVER at Klaben Jeep! Super friendly team, insane deals, zero hassle—ABSOLUTELY LOVE my new ride! 5⭐️⭐️⭐️⭐️⭐️ More

by Mar9882
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Yes
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