Brian Franklin | Page 29
Finance Director
Klaben Chrysler Jeep Dodge Ram
1106 West Main Street
Kent, OH 44240
I've been a part of the Klaben CJDR Team since 2004 and have loved every minute of it. I look forward to being given the opportunity to help you in your future experience here at Klaben and will do my absolute best! In my free time, I enjoy spending time with my family and sometimes taking in a soccer match. Please feel free to reach out if you have any questions or concerns as I am here to help!
Read more1,497 Reviews
Write a Review1497 Reviews of Brian Franklin
May 19, 2022
Melissa was such an incredible help with buying my first vehicle alone. As a single mom, she made me feel comfortable, never pressured me into anything, answered all my questions and was so knowledgeable. S vehicle alone. As a single mom, she made me feel comfortable, never pressured me into anything, answered all my questions and was so knowledgeable. She was so accommodating when it came to getting my ex husband to sign over the title to my trade in. She explained everything clearly, kept in consistent contact with me about the status of everything and replied to my messages promptly. She made this very stressful process so painless and exciting! Thank you so much Melissa, I'm so in love with my new Durango! More
Other Employees Tagged: Melissa Tryon
May 18, 2022
Always very professional & takes very good care of us. This is our 6th vehicle from this dealership & we won't go elsewhere. Casey went above & beyond for us & even had our jeeps on the showroom floor This is our 6th vehicle from this dealership & we won't go elsewhere. Casey went above & beyond for us & even had our jeeps on the showroom floor when we arrived so my husbands dream of buying a car off the showroom floor came true. Brian in finance is amazing as well More
Other Employees Tagged: Casey Shaw
May 17, 2022
I have been dealing with Klaben for 20 plus years. Justin Bolen is my rep and does a fabulous job. Product knowledge is spot on and he made the ordering of our vehicle very simple and quick. I rece Justin Bolen is my rep and does a fabulous job. Product knowledge is spot on and he made the ordering of our vehicle very simple and quick. I recently sent another party to Justin and got a call from them telling me thank you for recommending him. More
Other Employees Tagged: Justin L. Bolen, Christine Klaben
May 16, 2022
Nick was amazing. He called me to see if I would be interested in buying out my lease or getting a new Jeep lease. I shared with him that I am payment driven, since I' He called me to see if I would be interested in buying out my lease or getting a new Jeep lease. I shared with him that I am payment driven, since I'm retired. He called me back and said "we can do it!" All I had to do was a little paperwork online and pick a color. I was so impressed with Nick. He is very kind and compassionate with no pressure. He even went out and bought me a diet coke while I was signing papers with Brian (who was exceptional). I hope to do business with Nick in the future. More
Other Employees Tagged: Nick Kulich
May 16, 2022
Nick was not your conventional salesman. and I mean that and all the best ways we got along great and he had answered my questions before I even asked them. Don't let this guy get away. You and I mean that and all the best ways we got along great and he had answered my questions before I even asked them. Don't let this guy get away. You will regret it. because of Nick all of the Minor details such as tires replacement brakes etc I will give Dodge my business rather than my other favorite mechanic. I am very grateful for Nick making my buying experience so "easy like Sunday morning." hahaha I thank the entire organization for my experience at Dodge. More
Other Employees Tagged: Nick Kulich
May 15, 2022
Very attentive and proactive plus sales person went above and beyond my expectations. The Finance person also made my lease very understandable and easy to follow. and beyond my expectations. The Finance person also made my lease very understandable and easy to follow. More
Other Employees Tagged: Steve Stephens , Gina Williams
May 11, 2022
Have dealt with this dealer for over 20 years and will to continue dealing with them continue dealing with them More
Other Employees Tagged: Don Jacobs, Joe Hilliard
April 30, 2022
The people at Klaben were fantastic. It is no surprise that I am a satisfied and returning customer. My dealer, Carl, was very helpful and he got me a very good deal. Will definitely ret It is no surprise that I am a satisfied and returning customer. My dealer, Carl, was very helpful and he got me a very good deal. Will definitely return for my next car! More
Other Employees Tagged: John Coco III, Carl Esker, Nick Kulich, Dennis Terlaak
April 30, 2022
I have dealt with Klaben for about 20 years there service dept. is exceptional. I just bought a jeep overlanded and it was a great experience. Joseph Slagle answered my 101 questions and put me in the perfe dept. is exceptional. I just bought a jeep overlanded and it was a great experience. Joseph Slagle answered my 101 questions and put me in the perfect jeep. They are professionals, honest and are there to get you in the right vehicle. In a few years when I trade this jeep in I will be buying from them again and again. They are a dealership that runs an honest, tight ship and it shows. Don also came over and chimed in and I appreciated his wisdom. Mary More
Other Employees Tagged: Don Jacobs , Joseph Slagle
April 29, 2022
Friendly service. They worked thru any obstacle that came up and helped me get the truck I wanted. They worked thru any obstacle that came up and helped me get the truck I wanted. More
Other Employees Tagged: Christopher Hamilton