Brian Gardner | Page 26

Gates Toyota; Rocking Sales and Service These guys know what they are doing, and more important, they know what customer service is all about. We’ve had Toyotas for over twenty years. You sh These guys know what they are doing, and more important, they know what customer service is all about. We’ve had Toyotas for over twenty years. You should already know that Toyotas are the best in their class and as good or better than “higher” name plates. So what can else can they offer? Service, top notch customer service! The service department worked on my 2008 Highlander and they were timely, communicative with a fair price. We turned in a 2016 Avalon and bought a 2019 Highlander and our sales guy, Trent, was excellent at explaining everything and got us what we were looking for at a great price! And then told us to call him to help with service appointments so there would be no delays, we’re new here and never heard of such a thing but apparently it happens everyday at Gates Toyota! The financial guy, Jason, got us great financing and made pretty quick time on the tedious paperwork as it did involve in turning in the lease at the same time. The service crew and sales staff are committed to great customer care at the best price! You’ve tried the rest, now try the best; these guys rock! More

by merrifield115 Verified Customer Verified Customer

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Windshield washer repair The windshield washer lines were frozen; no fluid was squirting on to the windshield. They thawed and cleaned out the tank, refilled it, and it works The windshield washer lines were frozen; no fluid was squirting on to the windshield. They thawed and cleaned out the tank, refilled it, and it works well now. More

by gwenordave Verified Customer Verified Customer

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Very personable and professional employees. They were ready to check in my car when I arrived. The waiting room was clean and I appreciate the coffee and tea provided. My oil change was done pro They were ready to check in my car when I arrived. The waiting room was clean and I appreciate the coffee and tea provided. My oil change was done promptly. More

by JHALL27 Verified Customer Verified Customer

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Standard oil change Good thorough service at a fair price. They caught a battery problem and fixed it for me the day before the Arctic vortex came through. So happy it Good thorough service at a fair price. They caught a battery problem and fixed it for me the day before the Arctic vortex came through. So happy it was fixed and I didn’t end up being caught out in the cold with a dead battery. More

by cshibata1 Verified Customer Verified Customer

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It was so easy and so pleasant We were so grateful for Brian taking such great care of us and our car. Everything was so speedy, friendly and efficient! We love being a Gates custom We were so grateful for Brian taking such great care of us and our car. Everything was so speedy, friendly and efficient! We love being a Gates customer. More

by LOCALFOODCO Verified Customer Verified Customer

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Diasappointed I like to have my car serviced by the dealership in which I bought the car. I like to have service on my cars that will make them last a long time. La I like to have my car serviced by the dealership in which I bought the car. I like to have service on my cars that will make them last a long time. Lately, I don’t feel that I can trust you to do a good job and get me the best deal for my money. You tried to sell me a service that I already had. When I got upset the service worker refused to talk to me any further. This lady visit a part was left laying on the floor mat of my car. It appeared to be a cover to a fuse box. More

by LIBBEYT Verified Customer Verified Customer

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Good experience Maintenance visit for my new car went smoothly. The service department was on schedule so I was in and out in less than 45 minutes. Maintenance visit for my new car went smoothly. The service department was on schedule so I was in and out in less than 45 minutes. More

by KIRBSERV Verified Customer Verified Customer

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