Brian Hastmann | Page 6
Service Lane Manager
Koons White Marsh Chevrolet
10207 Philadelphia Road
White Marsh, MD 21162
Brian has been in the automotive industry since 1993 and at Koons since 2004. Brian is a GM Certified Service Advisor and a GM Mark of Excellence Award winner. What he loves about his job is everyday he gets to meet new people and have new challenges that keep him on his toes making each day a new adventure.
Read moreDealership Experience
22 yrs
Industry Experience
22 yrs
Languages Spoken
English
141 Reviews
Write a Review141 Reviews of Brian Hastmann
November 20, 2025
Koons is always there if I need anything. The employees are very nice and helpful! The employees are very nice and helpful! More
Other Employees Tagged: Dan Hasselberger, Nick Chapman, Courtney Krause
November 19, 2025
I've been dealing with Koon's since 2007. They have kept my car running for 18 years. They have kept my car running for 18 years. More
Other Employees Tagged: Josh Chernault, Courtney Krause
November 17, 2025
Both Koons Chevrolet & Tom Howard, my service writer/liason, have performed admirably in providing professional proficiency insofar as the work being done, amicable & patient audience in listenin writer/liason, have performed admirably in providing professional proficiency insofar as the work being done, amicable & patient audience in listening to (& understanding) my concerns and accomodating my non-willingness as a person-to-person, Digital Dinosaur 🦕 by choice, keep-the-encroaching-technocracy-at-bay type of character --- by keeping me informed of the process & process along the way using phones & direct verbal discourse. They have helped with providing transport to & from nearby places for all day jobs instead of waiting on the premises, getting a "loaner" or rental car for longer than a day(s) jobs and dutifully kept me informed of any problems or reliefs that altered the ETA. Lastly, though the prices for parts & labor have risen alarmingly through the years, they have helped me prioritize which routes & options could be taken to lessen the blow, yet provide assured confidence in the drivability of the vehicle within the scope of my own parametric needs along the way. Note: by the term "they" I am referring primarily to the relationship with Tom as my liason with both the Corporate entity of Koons Chevrolet AND all of the mechanics, operators and staff involved. Karl C. Baake 🤠 More
Other Employees Tagged: Courtney Krause, Thomas Howard
November 17, 2025
I service all of my vehicles at Koons Chevrolet and have found it reasonably quick and friendly here. found it reasonably quick and friendly here. More
Other Employees Tagged: Josh Chernault
November 17, 2025
Friendly and helpful staff. Everyone takes our business seriously and help however possible. We use the sales, parts, and service departments and all are equally superior. Everyone takes our business seriously and help however possible. We use the sales, parts, and service departments and all are equally superior. More
November 14, 2025
They were very knowledgeable and professional. They figured out the issue with my vehicle within a couple hours. I was back on the road. If I need to come back for any type of maintenance, this is They figured out the issue with my vehicle within a couple hours. I was back on the road. If I need to come back for any type of maintenance, this is where I will go. More
Other Employees Tagged: Josh Chernault
November 13, 2025
Every time I visit y’all y’all always thoughtful concern and in detail to what needs to be done and what gets done.. very professional and knowledgeable of the automotive service areas. and in detail to what needs to be done and what gets done.. very professional and knowledgeable of the automotive service areas. More
Other Employees Tagged: Josh Chernault
November 13, 2025
Courteous and efficient! Great communication. Courtesy shuttle was convenient as well. Service writer was excellent Great communication. Courtesy shuttle was convenient as well. Service writer was excellent More
Other Employees Tagged: Nick Chapman, Josh Chernault, Courtney Krause
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