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Brian Hastmann
Brian Hastmann at Koons White Marsh Chevrolet

Brian Hastmann | Page 7

Service Lane Manager

Koons White Marsh Chevrolet

10207 Philadelphia Road
White Marsh, MD 21162

Contact Me
4.9
130 Reviews

Brian has been in the automotive industry since 1993 and at Koons since 2004. Brian is a GM Certified Service Advisor and a GM Mark of Excellence Award winner. What he loves about his job is everyday he gets to meet new people and have new challenges that keep him on his toes making each day a new adventure.

Dealership Experience

21 yrs, 8 mos

Industry Experience

21 yrs, 8 mos

Languages Spoken

English English

4.9

130 Reviews

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130 Reviews of Brian Hastmann

October 21, 2025

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Employee Rating

Brian kept me aware of the progress of my vehicle and explained future items that will need to be addressed. Brian is a great person to deal with he also knowledgeable about your vehicle needs. More

by derek1965
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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October 20, 2025

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Employee Rating

brian listened to my concerns and took care of them thanks i was treated well More

by larrysears
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Josh Chernault

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October 16, 2025

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Employee Rating

Brian is always great to work with. I am never pressured into getting any service that I don’t need More

by tiffaniehall
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Josh Chernault, Courtney Krause

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Oct 17, 2025

Koons White Marsh Chevrolet responded

Thanks for the 4 star review, Tiffanie. We hope to see you again at Koons White Marsh Chevrolet!

October 16, 2025

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Clean and great service to me . i also was listening to other customers seeming to get the help they need as well. More

by brianallen0750
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
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Oct 16, 2025

Koons White Marsh Chevrolet responded

We love hearing that our team was helpful not only to you but to other customers as well! Thank you for choosing Koons White Marsh Chevrolet and for sharing your experience. Safe travels!

October 15, 2025

Dealership Rating
Employee Rating

Hello, I would like a manager to call me if possible to discuss my experience. More

by mikejcsu2012
Service Price Transparency
Workmanship
Recommend Dealer
No
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Nov 03, 2025

Koons White Marsh Chevrolet responded

Thank you for the note and the request to connect. I’m available to speak and would value the chance to hear more about your visit, and once we chat I can hand you over to our General Manager. Please call me at your convenience. Best, Christian Stark Customer Relations Manager christian.stark@koons.com 410-931-8600 Ext. 27145

October 15, 2025

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Employee Rating

I got my car oil changed there and I’m so happy with the service More

by ong31375
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Christian Stark, Dan Hasselberger, Maria Taliano, Nick Chapman, Josh Chernault, George Zahariousdakis, Courtney Krause, David Letourneau, Thomas Howard

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Oct 15, 2025

Koons White Marsh Chevrolet responded

We couldn't ask for a better review of Koons White Marsh Chevrolet. Thanks so much for your kind review!

October 13, 2025

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Employee Rating

very professional as usual and quick and I would always recommend to anyone Service is great More

by paulgto455
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 15, 2025

Koons White Marsh Chevrolet responded

Thank you for visiting Koons White Marsh Chevrolet!

October 13, 2025

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Employee Rating

He was very polite and caring. He didn’t try to sell me something I didn’t need. And he knew the history of my car. More

by seanne.alston
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sidney Brooks

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Oct 15, 2025

Koons White Marsh Chevrolet responded

We’re so happy to read this positive feedback! Thank you for choosing Koons White Marsh Chevrolet and for sharing your experience.

October 10, 2025

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Employee Rating

The Mechanics do good work. Brian was very thorough and considerate. I they sent me a coupon that helped save money on repairs. More

by twinpb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Josh Chernault

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Oct 10, 2025

Koons White Marsh Chevrolet responded

Thank you for sharing your experience with Brian at Koons White Marsh Chevrolet! We appreciate your support and hope to serve you again down the road.

October 09, 2025

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Employee Rating

Did what was promised. My biggest complaint is these reviews! Since I need 15 words. Let me start by saying please don't ever waist my time again with these reviews. More

by Mkovacs3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 10, 2025

Koons White Marsh Chevrolet responded

Thank you for the feedback, and I'm sorry for any frustration regarding follow-up surveys. If there's anything we can do to assist you further, please feel free to reach out directly. All of us at Koons White Marsh Chevrolet are grateful for your business.

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