Brian Jones
Brian Jones at Greenway Kia West

Brian Jones | Page 10

Service Advisor

Greenway Kia West

3407 West Colonial Dr
Orlando, FL 32808

4.8
224 Reviews
4.8

224 Reviews

Write a Review

224 Reviews of Brian Jones

October 09, 2025

Dealership Rating
Employee Rating

Amabilidad del personal, mejoraron en los tiempos de servicio, ahora es más rápido, no realice una cita previa, sin embargo me atendieron, buen trabajo More

by jao108
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brett Sopocy, Damon Tavarez, Jesse Martins, Lana Gault, Tony Nguyen, Gabriel Taurus , Lou Bester, Keiara Lluberes, Charles Ward

Oct 10, 2025

Greenway Kia West responded

¡Hola! Muchísimas gracias por tu reseña y por confiar en Greenway Kia West. Nos alegra saber que nuestro equipo fue amable y que el tiempo de servicio fue más rápido en esta visita. Agradecemos mucho tu paciencia y tus comentarios, y esperamos verte pronto para tu próxima visita de mantenimiento. — Mark Foster, Gerente de Servicio markfoster@greenwayauto.com

October 08, 2025

Dealership Rating
Employee Rating

Very friendly and knowledgeable. Said it would be done by 12 and it was .thank you More

by LEICHERINGP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 10, 2025

Greenway Kia West responded

Hi, thank you for sharing your experience and for visiting our service department. We’re happy to hear our team delivered friendly, knowledgeable care and completed your vehicle right on time. We appreciate your trust and look forward to helping with your next maintenance visit. — Mark Foster, Service Manager markfoster@greenwayauto.com

October 08, 2025

Dealership Rating
Employee Rating

Brett was friendly, he made sure that I was well taken care of, and also displayed a well of knowledge. Great conversations, and great staff! More

by wcarlecia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brett Sopocy, Lana Gault, Gabriel Taurus , Keiara Lluberes

Oct 10, 2025

Greenway Kia West responded

Hi, thank you for the wonderful feedback and for recognizing Brett and our team. We’re thrilled to hear you felt well cared for and enjoyed your experience with us. It’s great to know our staff made your visit both informative and comfortable — we truly appreciate your trust and look forward to assisting you again. — Mark Foster, Service Manager markfoster@greenwayauto.com

October 08, 2025

Dealership Rating
Employee Rating

The team at Kia Greenway West are attentive to detail and very accommodative! Really appreciate the team and the work they do! More

by tschwaeble
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Anas Lazaar , Mark Foster

Oct 10, 2025

Greenway Kia West responded

Hi, thank you for your wonderful feedback and for recognizing our team! We’re so glad to hear you appreciated their attention to detail and accommodating service. Your kind words mean a lot to us, and we look forward to welcoming you back for your next visit. — Mark Foster, Service Manager markfoster@greenwayauto.com

October 07, 2025

Dealership Rating
Employee Rating

Brian was very kind and attended me promptly. He recommended the best service for my car and explained everything thoroughly. More

by yamilettedfrias
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brett Sopocy

Oct 10, 2025

Greenway Kia West responded

Hi Yamilette, thank you for sharing your experience and for your kind words about Brian! We’re so glad to hear he provided prompt, professional service and took the time to explain everything clearly. We truly appreciate your trust and look forward to helping you with your next maintenance visit. — Mark Foster, Service Manager markfoster@greenwayauto.com

October 07, 2025

Dealership Rating
Employee Rating

Greenway Kia West is the only place I take my car for service. They are always reliable and do a great job when taking care of my service needs. More

by DIGIANNANTONIJ89
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mark Foster

Oct 10, 2025

Greenway Kia West responded

Hi, thank you for your continued trust and loyalty to our service team! We’re so glad to know you rely on Greenway Kia West for your vehicle care and that our team consistently meets your expectations. We truly appreciate your kind words and look forward to continuing to provide dependable service every visit. — Mark Foster, Service Manager markfoster@greenwayauto.com

October 07, 2025

Dealership Rating
Employee Rating

I had my car towed in due to a flat tire. I ended up having two tires replaced and a balance & alignment done. The service center staff were very helpful to me in getting that done. More

by KISHA RHODEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brett Sopocy

Oct 15, 2025

Greenway Kia West responded

Thank you, Kisha, for the 5-star review! We’re glad our service center team could help get your vehicle back on the road with new tires, balance, and alignment here at Greenway Kia West in Orlando, FL. We appreciate your trust and look forward to assisting you with your next Kia service visit! — Mark Foster, Service Manager · markfoster@greenwayauto.com

October 05, 2025

Dealership Rating
Employee Rating

Very bad service Very bad service, Im not going to back with them, bad experience More

by Mcbracho20
Recommend Dealer
No

Other Employees Tagged: Brian Jones

Oct 10, 2025

Greenway Kia West responded

Hi, I’m very sorry to hear about your experience and that we fell short of your expectations. This is not the level of service we strive to deliver, and I’d really like the opportunity to understand what happened so we can make it right. Please contact me directly at markfoster@greenwayauto.com — I’d appreciate the chance to speak with you personally and restore your confidence in us. — Mark Foster, Service Manager markfoster@greenwayauto.com

October 02, 2025

Dealership Rating
Employee Rating

Went in for a routine oil change and tire rotation with no appointment, Brian took good care of me and had me in and out within a reasonable amount of time. More

by DIGIANNANTONIJ89
Recommend Dealer
Yes

Other Employees Tagged: Brian Jones

Oct 02, 2025

Greenway Kia West responded

Hi DIGIANNANTONIJ89, thank you for visiting the Greenway Kia West Service Center for your oil change and tire rotation. We’re glad Brian was able to take care of you quickly—even without an appointment. Our Certified Kia technicians in Orlando are here to help with everything from routine maintenance to warranty repairs, always using OEM parts to keep your Kia running strong in Central Florida. We look forward to seeing you at your next service visit! — Mark Foster, Service Manager markfoster@greenwayauto.com

October 01, 2025

Dealership Rating
Employee Rating

The customer service on the day of the visit was top tier! I was able to get one commentary drop off and pick up while the oil change was being completed! 💕 More

by MISDETERMINED0987
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 02, 2025

Greenway Kia West responded

Hi MISDETERMINED0987, thank you for sharing your experience with the Greenway Kia West Service Center. We’re thrilled to hear that our team provided top-tier customer service and that the courtesy drop-off and pick-up made your oil change easy and convenient. Our Certified Kia technicians in Orlando are here to keep your Kia running at its best, whether it’s routine maintenance or warranty repairs. We look forward to welcoming you back for your next service visit in Central Florida! — Mark Foster, Service Manager markfoster@greenwayauto.com

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