Brian Jones | Page 11

Greenway Kia West responded

Hi cmfflem03, thanks for the awesome five-star shout-out! We’re proud to serve drivers across Orlando and Central Florida here at Greenway Kia West—whether it’s finding the right new Kia, certified pre-owned, or keeping your vehicle running strong at our Kia Service Center. We appreciate your support and look forward to seeing you again! — Anas Lazaar, General Sales Manager anaslazaar@greenwayauto.com

Greenway Kia West responded

Gregory, I’m very sorry to hear about your recent service experience. Not being kept updated and finding your vehicle in that condition is unacceptable, and I’d like the chance to review this personally. Please email me at markfoster@greenwayauto.com with your visit details or RO number so I can look into this and work toward a resolution. — Mark Foster, Service Manager

Greenway Kia West responded

Thank you for the 5-star review! We’re glad our team was able to pay close attention to your concerns and expedite your service. It’s always our goal to provide a smooth and reliable Kia service experience in Orlando. We look forward to serving you again. — Mark Foster, Service Manager

Greenway Kia West responded

Thank you for the fantastic 5-star review! We’re glad to hear our team delivered fast, reliable service and even finished your vehicle ahead of schedule. It’s always our goal to make every visit a great Kia service experience in Orlando. We look forward to helping you again! — Mark Foster, Service Manager

Greenway Kia West responded

“Thank you for the 5-star review! We’re glad the drive was worth it and that your car feels like new after service. Keiara will be happy to know her professional and kind care made a difference. At Greenway Kia West in Orlando, our Kia service center is focused on keeping every vehicle performing its best—with a little extra comfort like fresh coffee while you wait. We look forward to serving you again! — Mark Foster, Service Manager · markfoster@greenwayauto.com

Greenway Kia West responded

Thank you for your 5-star review! We’re so glad to hear that Keiara has provided you with incredible service from day one. At Greenway Kia West in Orlando, our Kia service center is committed to long-term care and earning your trust so you’ll always feel confident bringing your vehicles to us. We truly appreciate your loyalty and look forward to serving you again! — Mark Foster, Service Manager · markfoster@greenwayauto.com

Greenway Kia West responded

Thank you for your 5-star review and kind words! We’re so glad Mr. Brian took great care of your car and that our staff made the experience a positive one. At Greenway Kia West in Orlando, our Kia service center is committed to excellent care, teamwork, and service that guests can truly count on. We appreciate your blessings and look forward to serving you again! — Mark Foster, Service Manager · markfoster@greenwayauto.com

Greenway Kia West responded

I’m very sorry to hear about the lack of communication during your recent visit. Keeping our customers informed is essential, and we clearly fell short this time. I would like to personally review what happened and work to ensure this doesn’t happen again. Please contact me directly at markfoster@greenwayauto.com so I can address this with you. — Mark Foster, Service Manager

Greenway Kia West responded

Thank you for the wonderful 5-star review! We’re thrilled to hear that Briant and Mr. Gabriel provided such exceptional service—professional, attentive, and focused on clear communication. It’s great to know you appreciated the excellent pricing and fast, hassle-free delivery as well. At Greenway Kia West in Orlando, our Kia service center is dedicated to responsibility, customer care, and stress-free maintenance from start to finish. We truly value your recommendation and look forward to serving you again! — Mark Foster, Service Manager · markfoster@greenwayauto.com

Greenway Kia West responded

Thank you for your 5-star review! We’re thrilled to hear that Brian was so helpful and that your service experience was excellent. At Greenway Kia West in Orlando, our Kia service center is dedicated to providing great care that earns recommendations from guests like you. We truly appreciate your feedback and look forward to serving you again! — Mark Foster, Service Manager · markfoster@greenwayauto.com