Very bad experience the last visit, my appointment was at
7:15 am, the service promise of the gentleman who attended was to deliver the vehicle at 9:00 am, finally they did not deliver it at 9:30 am. I do ma
7:15 am, the service promise of the gentleman who attended was to deliver the vehicle at 9:00 am, finally they did not deliver it at 9:30 am. I do make appointments because I have things to do and work
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by giovanycaro191
Verified Customer
Verified Customer
Service Price Transparency
Sep 29, 2025 -
Greenway Kia West responded
I’m very sorry to hear about the delay during your last visit and the inconvenience it caused. We understand that keeping appointment times is important, especially when you have work and other responsibilities. Please contact me directly at markfoster@greenwayauto.com
so I can review what happened and work on improving your future service experience.
— Mark Foster, Service Manager
Brian takes great care of me and my car.
Waiting room is clean and functional. Service is prompt and timely with the car returned as clean or cleaner than sent in. Dealership is clean and mo
Waiting room is clean and functional. Service is prompt and timely with the car returned as clean or cleaner than sent in. Dealership is clean and modern and TV and wifi in the waiting room is a plus.
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by Kevin B.
Verified Customer
Verified Customer
Service Price Transparency
Sep 29, 2025 -
Greenway Kia West responded
Thank you, Kevin, for your detailed 5-star review! We’re glad to hear that Brian always takes great care of you and your car, and that you enjoy our clean, modern dealership with a comfortable waiting area featuring TV and Wi-Fi. At Greenway Kia West in Orlando, our Kia service center is committed to prompt, timely maintenance and returning your vehicle as clean—or cleaner—than when it arrived. We look forward to serving you again!
— Mark Foster, Service Manager · markfoster@greenwayauto.com
Brian was very accomodating, even though he was not the
one that I was expecting to help me that morming.
one that I was expecting to help me that morming.
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by marlontaasan
Verified Customer
Verified Customer
Service Price Transparency
Sep 29, 2025 -
Greenway Kia West responded
Thank you for your 5-star review! We’re glad Brian was so accommodating and able to assist you, even when he wasn’t the advisor you were originally scheduled with. At Greenway Kia West in Orlando, our Kia service team is committed to making every visit smooth and helpful, no matter who greets you. We appreciate your feedback and look forward to serving you again!
— Mark Foster, Service Manager · markfoster@greenwayauto.com
The staff at Kia greenway was friendly and welcoming.
The service was great, I would come back again.
The service was great, I would come back again.
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by Maria valencia
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Keiara Lluberes
Sep 29, 2025 -
Greenway Kia West responded
Thank you, Maria, for your 5-star review! We’re glad to hear our staff made you feel welcome and that your service experience was great. At Greenway Kia West in Orlando, our Kia service center is committed to providing friendly, professional care that keeps you coming back with confidence. We look forward to serving you again!
— Mark Foster, Service Manager · markfoster@greenwayauto.com
The tech was very nice and honest and was great with my
issue I had with my vehicle he was very professional
issue I had with my vehicle he was very professional
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by tamlabush46
Verified Customer
Verified Customer
Service Price Transparency
Sep 29, 2025 -
Greenway Kia West responded
Thank you for your 5-star review! We’re so glad to hear our technician was nice, honest, and professional while helping resolve your vehicle’s issue. At Greenway Kia West in Orlando, our Kia service center is committed to providing expert, trustworthy care so every guest feels confident in their service experience. We appreciate your feedback and look forward to serving you again!
— Mark Foster, Service Manager · markfoster@greenwayauto.com
Siempre son muy amables y la atención es inmediata Desde
que compré mi carro hago los cambios de aceite y filtro con Uds así me siento más segura del servicio realizado
que compré mi carro hago los cambios de aceite y filtro con Uds así me siento más segura del servicio realizado
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by aurarosa.suarez
Verified Customer
Verified Customer
Other Employees Tagged:
Brian Jones
Sep 29, 2025 -
Greenway Kia West responded
¡Muchas gracias por su reseña de 5 estrellas, Aura Rosa! Nos alegra saber que siempre recibe una atención amable e inmediata con nuestro equipo. En Greenway Kia West en Orlando, nuestro centro de servicio Kia se especializa en cambios de aceite y filtro para que cada visita le brinde la seguridad y confianza que merece. Apreciamos su lealtad desde que compró su vehículo y esperamos seguir atendiéndola por muchos años más.
— Mark Foster, Gerente de Servicio · markfoster@greenwayauto.com
Service experience was fantastic!
Brian took care of me from start to finish! I was truly impressed with his level of customer service.
Brian took care of me from start to finish! I was truly impressed with his level of customer service.
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by clatay
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Keiara Lluberes
Sep 22, 2025 -
Greenway Kia West responded
Hi Clatay,
Thank you for sharing your fantastic service experience! We’re so glad Brian took care of you from start to finish and delivered the level of customer service you deserve. At Greenway Kia West, our goal is to make every Kia service experience smooth, transparent, and stress-free. We appreciate your trust and look forward to helping with future maintenance or repairs whenever you need us.
Sincerely,
Mark Foster
Service Manager
Greenway Kia West
markfoster@greenwayauto.com
Excellent attention and service and very grateful to
Brett for his support and help, thank you very much for everything
Brett for his support and help, thank you very much for everything
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by casananeil
Verified Customer
Verified Customer
Service Price Transparency
Sep 22, 2025 -
Greenway Kia West responded
Hi,
Thank you for the kind words and 5-star review! We’re so glad Brett provided the support and guidance you needed to make your car buying experience smooth. At Greenway Kia West, we’re committed to delivering excellent service at our Kia dealership, and it’s wonderful to know Brett delivered on that promise. We truly appreciate your trust and look forward to helping you again in the future.
Sincerely,
Anas Lazaar
General Sales Manager
Greenway Kia West
anaslazaar@greenwayauto.com
Excellent customer service, very affordable, very
attentive concerning my needs , not pushy and very knowledgeable.
attentive concerning my needs , not pushy and very knowledgeable.
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by sbuckmon
Verified Customer
Verified Customer
Sep 22, 2025 -
Greenway Kia West responded
Hi,
Thank you for the 5-star review! We’re so glad to hear that our team provided excellent customer service—being attentive, knowledgeable, and never pushy—while also helping you find an affordable car buying experience that fit your needs. At Greenway Kia West, we pride ourselves on listening to our customers and making the process smooth and transparent. We truly appreciate your trust and look forward to helping you again in the future.
Sincerely,
Anas Lazaar
General Sales Manager
Greenway Kia West
anaslazaar@greenwayauto.com
The service at Greenway Kia is easy and fast.
I would definitely use them again.
I would definitely use them again.
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by Junder95
Verified Customer
Verified Customer
Service Price Transparency
Sep 19, 2025 -
Greenway Kia West responded
Hi Junder95,
Thank you for sharing your feedback! We’re glad to know you found service at Greenway Kia West in Orlando easy and fast. Our service department takes pride in providing quick, professional care, and we look forward to assisting you again at your next Kia service visit.
— Mark Foster
Service Manager
markfoster@greenwayauto.com
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