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222 Reviews of Brian Jones
September 14, 2025
Had a very good experience so far with Kia and everyone there as been very respectful and very helpful. there as been very respectful and very helpful. More
by Maine0201
Verified CustomerOther Employees Tagged: Brett Sopocy , Keiara Lluberes
September 13, 2025
Great service. The service agents were friendly and the service was fast. Im very satisfied with my experience The service agents were friendly and the service was fast. Im very satisfied with my experience More
by RUSSELLMHAWKIN
Other Employees Tagged: Tony Nguyen , Keiara Lluberes
September 13, 2025
I can get appointments early if needed, service Advisors are always friendly and helpful , the Manager is friendly and making sure things are done right and in a timely manner. are always friendly and helpful , the Manager is friendly and making sure things are done right and in a timely manner. More
by WILLIE.HOPE2
Other Employees Tagged: Lana Gault, Tony Nguyen
September 12, 2025
Brian rendered great service and the team was fast and fixed the recall that was on my car fixed the recall that was on my car More
by ambernelson421
Other Employees Tagged: Tony Nguyen , Keiara Lluberes
September 12, 2025
I had an amazing experience, my advisor was extremely helpful and communicative about the service and other amenities offered for customers while we waited such as snacks, coffee and water. helpful and communicative about the service and other amenities offered for customers while we waited such as snacks, coffee and water. More
by Shurmarr
Other Employees Tagged: Keiara Lluberes
September 11, 2025
Great service! Went in for service on my lunch break was able to drop off my car make it back to work I was keep informed about my car status. Recommend service no Went in for service on my lunch break was able to drop off my car make it back to work I was keep informed about my car status. Recommend service no pressure .my service person Brian was the best will asks for him every time. the customer service as a whole was GREAT!! More
by MLIGON1102
September 10, 2025
Everything was good. Wish waiting time was less. Wish cleaning was available in same spot! Wish waiting time was less. Wish cleaning was available in same spot! More
by DR.NOURBAZO
Other Employees Tagged: Jesse Martins
September 07, 2025
Dealership was honest with their advertising. Offered low on trade in (as expected), but came up to a reasonable offer. No pressure to buy packages we didn’t want. Took less than 30 minutes to Offered low on trade in (as expected), but came up to a reasonable offer. No pressure to buy packages we didn’t want. Took less than 30 minutes to strike a deal, but 6 hours to complete it. Salesman was new and needed help that wasn’t readily available. Cleaning was incomplete. Tank was empty. More
by Vtxhokie
Other Employees Tagged: Mac Cumbur, Achraf Lazaar
September 07, 2025
It was a little difficult to get ahold of Brain through the automated phone system. Had to call and hit number 2 to get to the actual service department (status of vehicle in service) to get to Brian. Has the automated phone system. Had to call and hit number 2 to get to the actual service department (status of vehicle in service) to get to Brian. Has nothing to do with kia west or Brian but the phone system needs work. They told me for 3 months they had emailed him and he said he never got one. Brian then told me it is a central call center that reaches out to the dealership or around that matter. Anyway Brian did great and was very helpful and got the resolve I was looking for. Thank you Brian! More
by Rahartranft
Other Employees Tagged: Tony Nguyen
