18 Reviews
Write a Review18 Reviews of Brian Keenum
August 16, 2026
I do like Serra Toyota, every time I need service I always go back. I have been a Decatur Toyota customer for 12 years. always go back. I have been a Decatur Toyota customer for 12 years. More
Other Employees Tagged: Kim Stone, Noah Rohan , Corey Potter
August 13, 2026
The service team is very professional. They did a great job and very informative, they really know what they’re doing and they helped a lot. Thank you. They did a great job and very informative, they really know what they’re doing and they helped a lot. Thank you. More
Other Employees Tagged: Kim Stone, Steve Gremaux, Meghan Smiley, Rachel Falls
August 09, 2026
Friendly service staff comfortable waiting room. Staff keeps you informed of what they are doing Staff keeps you informed of what they are doing More
Other Employees Tagged: Rachel Falls, Jesse Harrison
July 23, 2026
Need to improve communication to the customer on status of repairs. Parts needed to be ordered yet I was told parts were in stock. Advisor had taken the day off but no one kept me in the loop of the repair of repairs. Parts needed to be ordered yet I was told parts were in stock. Advisor had taken the day off but no one kept me in the loop of the repair status during his absence. More
Other Employees Tagged: Steve Gremaux
July 18, 2026
Friendly and competent in their work. Always willing to fit me in their busy schedule which is very customer focused. Always willing to fit me in their busy schedule which is very customer focused. More
Other Employees Tagged: Kim Stone, Steve Gremaux, Meghan Smiley, Noah Rohan, Jesse Harrison , Haylee Adamson
May 20, 2025
Great to do business with. GM and Service manager are both amazing to work with GM and Service manager are both amazing to work with More
Other Employees Tagged: Ebe Cherif, Mitchell Grubbs, Meghan Smiley , Dane Doerflinger, Antonio Gray, Michael McLeod
April 24, 2025
Nice, friendly, courteous. Treat you with good respect. Would recommend for service.. Salesmen are the best. Treat you with good respect. Would recommend for service.. Salesmen are the best. More
Other Employees Tagged: Steve Gremaux , Skyler Watkins, Jeremy Pounds
April 23, 2025
Wonderful customer service, wonderful people. They delivered what they promised in a reasonable time. Highly recommend They delivered what they promised in a reasonable time. Highly recommend More
Other Employees Tagged: Kim Stone, Steve Gremaux, Meghan Smiley, Noah Rohan , Antoine Pyfrom
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