Brian Keenum
Brian Keenum at Serra Toyota of Decatur

Brian Keenum | Page 2

Service Manager

Serra Toyota of Decatur

309 Beltline Place
Decatur, AL 35603

Contact Me
4.9
18 Reviews
4.9

18 Reviews

Write a Review

18 Reviews of Brian Keenum

August 16, 2026

Dealership Rating
Employee Rating

I do like Serra Toyota, every time I need service I always go back. I have been a Decatur Toyota customer for 12 years. More

by Clark.Theriot
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kim Stone, Noah Rohan , Corey Potter

Aug 16, 2026

Serra Toyota of Decatur responded

Thank you for your loyalty over the years. We appreciate your continued trust in Serra Toyota Decatur. Please reach out if there’s anything we can assist with. Michael McLeod General Manager 256-340-0330

August 13, 2026

Dealership Rating
Employee Rating

The service team is very professional. They did a great job and very informative, they really know what they’re doing and they helped a lot. Thank you. More

by stephenhudson34
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 15, 2026

Serra Toyota of Decatur responded

Thank you for recognizing our team's professionalism and knowledge. We appreciate your feedback and your trust in Serra Toyota Decatur. Michael McLeod General Manager 256-340-0330

August 09, 2026

Dealership Rating
Employee Rating

Friendly service staff comfortable waiting room. Staff keeps you informed of what they are doing More

by Dianespurington
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rachel Falls, Jesse Harrison

Aug 11, 2026

Serra Toyota of Decatur responded

Thank you for recognizing our team's communication and comfortable waiting area. We appreciate your feedback at Serra Toyota Decatur. Michael McLeod General Manager 256-340-0330

July 23, 2026

Dealership Rating
Employee Rating

Need to improve communication to the customer on status of repairs. Parts needed to be ordered yet I was told parts were in stock. Advisor had taken the day off but no one kept me in the loop of the repair More

by Fred
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Steve Gremaux

Jul 29, 2026

Serra Toyota of Decatur responded

Hello Fred, Your feedback is appreciated and we are happy we could help take care of your vehicle. Please feel free to reach out to me if you would like to discuss the communication you received during your visit. We value your business here at Serra Toyota Decatur. Thank you, Michael McLeod General Manager 256-340-0330

July 18, 2026

Dealership Rating
Employee Rating

Friendly and competent in their work. Always willing to fit me in their busy schedule which is very customer focused. More

by kelvinlm78
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 21, 2026

Serra Toyota of Decatur responded

Thank you for recognizing our team's efforts. We aim to keep our schedule customer-focused. We appreciate your support of Serra Toyota Decatur. Michael McLeod General Manager 256-340-0330

May 20, 2025

Dealership Rating
Employee Rating

Great to do business with. GM and Service manager are both amazing to work with More

by Moveover1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ebe Cherif, Mitchell Grubbs, Meghan Smiley , Dane Doerflinger, Antonio Gray, Michael McLeod

May 26, 2025

Serra Toyota of Decatur responded

Thank you for your kind words and for choosing Serra Toyota Decatur. We're glad to hear you had a pleasant experience with our team. Michael McLeod General Manager 256-340-0330

April 24, 2025

Dealership Rating
Employee Rating

Nice, friendly, courteous. Treat you with good respect. Would recommend for service.. Salesmen are the best. More

by Sonya
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Steve Gremaux , Skyler Watkins, Jeremy Pounds

Apr 28, 2025

Serra Toyota of Decatur responded

We're glad you had a positive experience with our team at Serra Toyota Decatur. Thank you for the recommendation and your kind words about our services and salesforce. Michael McLeod General Manager 256-340-0330

April 23, 2025

Dealership Rating
Employee Rating

Wonderful customer service, wonderful people. They delivered what they promised in a reasonable time. Highly recommend More

by Steve
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kim Stone, Steve Gremaux, Meghan Smiley, Noah Rohan , Antoine Pyfrom

Apr 24, 2025

Serra Toyota of Decatur responded

We appreciate your recommendation and kind words about our team at Serra Toyota Decatur. We're glad you had a great experience with us. Michael McLeod General Manager 256-340-0330

2

Dealership Inventory (245 Vehicles)

new 2026 Toyota Sequoia car, priced at $85,390
2026 Toyota Sequoia
new
Midnight Black Metallic exterior
Unknown
Four-wheel Drive
used 2025 Toyota Camry car, priced at $30,898
2025 Toyota Camry
used
Midnight Black Metallic exterior
CVT
Front-wheel Drive
used 2026 Toyota RAV4 car, priced at $46,398
2026 Toyota RAV4
used
Ice Cap exterior
CVT
All-wheel Drive
used 2025 Chevrolet Malibu car, priced at $20,898
2025 Chevrolet Malibu
used
Mosaic Black Metallic exterior
CVT
Front-wheel Drive
new 2026 Toyota Sequoia car, priced at $85,011
2026 Toyota Sequoia
new
Wind Chill Pearl exterior
Unknown
Four-wheel Drive
used 2025 Toyota Grand Highlander car, priced at $50,898
2025 Toyota Grand Highlander
used
Heavy Metal exterior
Automatic
All-wheel Drive