Brian McCoy | Page 29

excellent customer service Brian M. was great to work with, so nice and courteous. Work was done in a timely manner and he kept me posted with progress via phone, email and tex Brian M. was great to work with, so nice and courteous. Work was done in a timely manner and he kept me posted with progress via phone, email and text. Thank you so much. More

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Service review I took my car in for Service A and was very pleased with the whole experience. The service adviser Brian McCoy was excellent and took time to go over I took my car in for Service A and was very pleased with the whole experience. The service adviser Brian McCoy was excellent and took time to go over all the details with me carefully. More

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Great Sales and Service At Princeton Mercedes Benz - you not only get a fantastic buying experience but a solid service team. Everyone is extremely professional, friendly, a At Princeton Mercedes Benz - you not only get a fantastic buying experience but a solid service team. Everyone is extremely professional, friendly, and no nonsense. From a service standpoint you are handled with one-on-one care by your service advisor. This approach gives you a truly customized experience - and a clean car as an added bonus! More

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Quick and Easy Alex had all the paperwork ready to go and there was no "waiting around" while things needed to be filled out. He his knowledge of the vehicle-CLA 250 Alex had all the paperwork ready to go and there was no "waiting around" while things needed to be filled out. He his knowledge of the vehicle-CLA 250-was outstanding. He is a real "pro"! Jeff and Brian saw to the additional accessories being installed without hesitation. They represent the service department well, as does "Razz" in the parts department. More

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Very courteous staff, knowledgeable service professionals. As always, I am satisfied with the Service of this dealership. Receiving a loaner this time was very helpful as I leave far away. I hope the quality o As always, I am satisfied with the Service of this dealership. Receiving a loaner this time was very helpful as I leave far away. I hope the quality of service and professionalism of the staff will continue. More

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Great service The service I receive is second to none. I've come to expect this level of service since I've been a customer since 2000. The service I receive is second to none. I've come to expect this level of service since I've been a customer since 2000. More

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Couldn't have been better. For the past 17 years the service and the service personnel have been outstanding and my vehicles have needed some repairs. You can"t find a better For the past 17 years the service and the service personnel have been outstanding and my vehicles have needed some repairs. You can"t find a better service department. More

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Service Had a check engine light come on in my car. I called MB Princeton to set up an appointment. Courteous staff and no hassle experience. Very pleased. Had a check engine light come on in my car. I called MB Princeton to set up an appointment. Courteous staff and no hassle experience. Very pleased. More

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IT ALL COMES DOWN TO BRIAN MCCOY. FRIENDLY, KNOWLEDGEABLE,SMART, HONEST. WHERE HE GOES, WE GO.BOUGHT 2 CARS HERE, WILL BUY MY THIRD HERE. TONY D IS ALSO THE BEST CAR SALESMAN IN MY 71 YEARS! KNOWLEDGEABLE,SMART, HONEST. WHERE HE GOES, WE GO.BOUGHT 2 CARS HERE, WILL BUY MY THIRD HERE. TONY D IS ALSO THE BEST CAR SALESMAN IN MY 71 YEARS! More

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the worst Mercedes-Benz dealership very unfriendly to customers,they push for customers to agree to services they do not actually need. One time I sent my car for a job that involved a flat tire and was customers,they push for customers to agree to services they do not actually need. One time I sent my car for a job that involved a flat tire and was already paying $2000.00 for the lady service parson asked me to add more service work I did not actually need. I asked her why since I'm already $200.00 in the red, her answer was "because you are already here. Terrible and uncaring customer service. After that, I left their dealership. More

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