Brian McCoy | Page 3

Brian McCoy was excellent. Helped me make a sound decision on repairs to my high mileage SUV. Helped me make a sound decision on repairs to my high mileage SUV. More

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I would not recommend this dealership. While fixing my car's heat, they made to get the battery replaced which was not required at all. And the way they handled this issue was not satisfac While fixing my car's heat, they made to get the battery replaced which was not required at all. And the way they handled this issue was not satisfactory at all. Funny thing is that they told me that the jump start in Mercedes may not always work...lol...Its very frustrating and disappointing... More

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Brian and victor are absolute gems and always take care of my vehicles. Hands down the best folks in the trade. of my vehicles. Hands down the best folks in the trade. More

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Friendly, polite, knowledgeable, patient, engaging. Always there to answer questions about your new car. If he doesn’t have the answer, he’ll find it. Highly recommend Princeton MB and Robert. Always there to answer questions about your new car. If he doesn’t have the answer, he’ll find it. Highly recommend Princeton MB and Robert. More

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Good sales, service, back office support. If you're looking for a new or used MB, schedule a trip to MB of Princeton. If you're looking for a new or used MB, schedule a trip to MB of Princeton. More

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Over the past 12 years our Mercedes cars have been serviced at Princeton Mercedes. During that time, Brian McCoy has been our service adviser. During that time he provided the best customer service of serviced at Princeton Mercedes. During that time, Brian McCoy has been our service adviser. During that time he provided the best customer service of any service department I have experience with. On the rare occasion where there has been a quirk, he responded immediately and resolved these with a true customer responsive solution. The real test of a service department is how they respond when a quirk appears. Brain and the dealer are the best example of treating a customer right! More

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Outstanding customer service by Nick and Brian in the service department. Very impressed. Will definitely spread the word for friends and family. Thanks! service department. Very impressed. Will definitely spread the word for friends and family. Thanks! More

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Nick made an excellent help and response to my car needs. Very courteous, pleasant and very informative regarding my car needs! Very courteous, pleasant and very informative regarding my car needs! More

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Always a professional experience dealing with the service and sales department. Since 1997 all my Mercedes vehicles go no where else when service is required. and sales department. Since 1997 all my Mercedes vehicles go no where else when service is required. More

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Brian Mccoy went above and beyond to help file a refund claim on recall service . I just sent him and email and provided few details and he took care of it. Thank you Brian !! claim on recall service . I just sent him and email and provided few details and he took care of it. Thank you Brian !! More

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