Brian McCoy
Brian McCoy at Mercedes-Benz of Princeton
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Brian McCoy | Page 4

Asst. Service Manager

Mercedes-Benz of Princeton

2910 U.S. 1
Lawrence, NJ 08648

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4.8
293 Reviews
4.8

293 Reviews

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293 Reviews of Brian McCoy

November 18, 2023

Dealership Rating
Employee Rating

Brian Mccoy went above and beyond to help file a refund claim on recall service . I just sent him and email and provided few details and he took care of it. Thank you Brian !! More

by np
Service Time
Service Communication
Recommend Dealer
Yes
Nov 21, 2023

Mercedes-Benz of Princeton responded

Providing outstanding customer care with a smile is always a top priority, and it's wonderful to hear we're exceeding our goal. Thank you for your business and we look forward to seeing you again down the road! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

November 11, 2023

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Efficient, friendly service. On time and no hassles. Car was delivered clean and quicker than anticipated More

by Jrustyos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 13, 2023

Mercedes-Benz of Princeton responded

Your review means so much to us! We are very pleased that everything went smoothly working with Brian!!~ Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

October 26, 2023

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Employee Rating

Wonderful, efficient, honest, helpful, and overall great service at this dealership! Took my E-wagon to brian mc coy and he gave me honest feedback and helpful, right-sized recommendations on what to do and More

by pau.eisenbeis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 31, 2023

Mercedes-Benz of Princeton responded

Thank you for your wonderful positive review! We're here for any concerns you may have, and thank you for your business & trust! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

October 25, 2023

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No responsibly no service just saying back order Don’t do this job if can’t doing it More

by STR PAINTING LLC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Oct 25, 2023

STR PAINTING LLC responded

Don’t go to mercedes service they don’t care you workin they don’t care you need car they don’t care

October 15, 2023

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Just a routine service visit. Taken right on time; service done in less than 2 hours. Car was washed before return. Brian McCoy, long time service advisor, is great. More

by mksmithjr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 17, 2023

Mercedes-Benz of Princeton responded

Thank you. We're so happy to have earned your "Five Star" service review! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

October 14, 2023

Dealership Rating
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This is the best customer service experience at mercedes dealership I had. Previously been in a different dealership and it's absolutely different, can't compare. I refer all my friends who owns the merce More

by lubomir.dovhaniuk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 17, 2023

Mercedes-Benz of Princeton responded

Thank you for the wonderful review! Thanks for visiting Mercedes-Benz of Princeton - we look forward to seeing you again next time!~ Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

October 02, 2023

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Employee Rating

Been a costumer for 40 years. There has been a significant change in the dealership and not for the better More

by Baumporsche
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 02, 2023

Mercedes-Benz of Princeton responded

We are very happy that your Mercedes-Benz is back on the road again!! Thank you for your review!!!! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

September 25, 2023

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Employee Rating

The service I received on my most recent visit to Mercedes-Benz Princeton was fantastic. Brian from the service department kept in touch with me throughout the process, which made me feel like a val More

by Harry L.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 26, 2023

Mercedes-Benz of Princeton responded

Thank you for the lovely review! Drive safely, and we hope to see you back soon!~ Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

September 22, 2023

Dealership Rating
Employee Rating

FANTASTIC EXPERIENCE THEY ARE TRUE PROFESSIONALS ALWAYS TAKING OF THE CUSTOMER HAVE BEEN A CUSTOMER FOR OVER 25 YEARS More

by ALAIN
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Sep 26, 2023

Mercedes-Benz of Princeton responded

Thank you for your fantastic service feedback! Thanks again for the 5 Star recommendation, and have an amazing week!! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

September 18, 2023

Dealership Rating
Employee Rating

Brian McCoy and the Staff at MB of Princeton are always a pleasure to deal with and give a GREAT Service experience! More

by DJW131
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Linda Tague, Michael D. Hoehman

Sep 19, 2023

Mercedes-Benz of Princeton responded

We are very happy that your Mercedes-Benz is back on the road again!! Thank you for the sweet review!!!! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

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