Brian Plachy
Brian Plachy at Joe Rizza Ford Lincoln
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Brian Plachy | Page 5

Parts Manager

Joe Rizza Ford Lincoln

8100 West 159th Street
Orland Park, IL 60462

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rated
56 Reviews

Dealership Experience

36 yrs, 9 mos

Industry Experience

36 yrs, 9 mos

not yet
rated

56 Reviews

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56 Reviews of Brian Plachy

April 26, 2019

Dealership Rating
Employee Rating

Great Personal Service I would like to thank Brian Plachy for his personal service. I dropped my 2013 MKZ off for and oil change and full inspection. Brain called me back More

by GINCH62
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Apr 29, 2019

Joe Rizza Ford Lincoln responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Best, Rawan Altaher - raltaher@rizzacars.com

March 29, 2019

Dealership Rating
Employee Rating

Perfect My salesman was Fiori Maritato and I could not have asked for a better person!! Very pleasant, not at all pushy answered all of my questions, took hi More

by Judy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: John Livigni , Fiori Maritato, Eric Montanez, Shelby Blazys

Apr 02, 2019

Joe Rizza Ford Lincoln responded

Thank you so much for this excellent feedback and your very kind recommendation of our dealership. I am happy to hear that our team worked hard enough to make your purchase completely painless. Best, Rawan Altaher - raltaher@rizzacars.com

March 04, 2019

Dealership Rating
Employee Rating

Great and efficient The service department too very good car of 2013 Ford F-150. I arrived on a Saturday morning with no appointment and was out in a very short time. Tha More

by Lightle
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Mar 05, 2019

Joe Rizza Ford Lincoln responded

Thank you for taking the time to write us a great review! I am thrilled to hear that you had such a great experience with us. Please let us know if we can help you with anything else. Best, Rawan Altaher - raltaher@rizzacars.com

February 25, 2019

Dealership Rating
Employee Rating

Cooling Fan will not stop running My cooling radiator fan started to run on its own and would not shutdown while driving for service. While waiting for the service advisor it finally More

by GINCH62
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Scott Sciaky

Feb 26, 2019

Joe Rizza Ford Lincoln responded

Thanks for the kudos. It is gratifying to hear that you were received quickly and kept informed of the progress of the work on your car. Please feel free to stop in or reach out to us if you have any questions for our staff. Best, Rawan Altaher - raltaher@rizzacars.com

February 15, 2019

Dealership Rating
Employee Rating

I came in for regular service. I came in for regular service,the WORKS package. The service advisor was prompt friendly and professional. My service was excellent, I was informed of More

by SCOTT Wells
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Gary Precin, Isaias Remijio, David Claster , Lauren Kutsche, Miles Misek

Feb 19, 2019

Joe Rizza Ford Lincoln responded

SCOTT Wells, we appreciate your amazing review and are glad to hear that you enjoyed the service you received from us. We will certainly share your feedback with our entire team, and encourage you to contact us or stop by for a visit again if you need any further assistance. Best, Rawan Altaher - raltaher@rizzacars.com

February 14, 2019

Dealership Rating
Employee Rating

Excellent Was treated with courtesy car was done as promised would recommend this service center to friends and family and will be back or more service to the s More

by Vatoo@1969
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: David Claster, Scott Sciaky , Lauren Kutsche, Ike Mohammed, Eric Montanez, Eduardo Rodriguez

Feb 19, 2019

Joe Rizza Ford Lincoln responded

Thank you for your outstanding rating about our service department. We appreciate the opportunity to service your vehicle and look forward to doing so in the future. Thanks for taking the time to write this review. It really matters to our dealership! Best, Rawan Altaher - raltaher@rizzacars.com

December 17, 2018

Dealership Rating
Employee Rating

Routine service The dealership was able to get my car in as soon as I requested and I got it back on the same day fixed right. More

by MARLS95
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: David Claster, Scott Sciaky , Bobby Driggers, Lauren Kutsche, Mark stephens

Dec 19, 2018

Joe Rizza Ford Lincoln responded

Thank you for reviewing your service experience! We aim to provide a time-efficient and exceptional service for our guests and we are proud that this was received during your time spent with us. Best, Rawan Altaher - raltaher@rizzacars.com

November 29, 2018

Dealership Rating
Employee Rating

Sync for phone and sound I wish I could get it to be in English and not French when doing things through Sync. It makes it very difficult to use. More

by BMARTIN68
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Dimitri Bowie, David Claster , Bobby Driggers, Lauren Kutsche

Dec 06, 2018

Joe Rizza Ford Lincoln responded

BMARTIN68, we appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to us so that we can learn more about your visit. We hope to talk with you soon. Best, Rawan Altaher - raltaher@rizzacars.com

November 16, 2018

Dealership Rating
Employee Rating

Recall Service My truck needed a recall performed. It was done within the time that was quoted without issue. I want to thank Brian Placky for his personal servoce More

by GINCH62
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Nov 19, 2018

Joe Rizza Ford Lincoln responded

Thank you for taking the time to write this review. We are pleased to hear that Brian was able to provide an efficient and overall positive experience. Best, Rawan Altaher - raltaher@rizzacars.com

October 31, 2018

Dealership Rating
Employee Rating

Best Ford Lincoln Porsche Dealer in Illinois I have bought approx 20 to 30 cars from The Rizza dealerships over the past 15 years, and I always receive the best price along with the best customer More

by Badboy343
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Nov 28, 2018

Joe Rizza Ford Lincoln responded

We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review! Best, Rawan Altaher - raltaher@rizzacars.com

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