Brian Roush
Brian Roush at Acura of Berlin

Brian Roush | Page 3

Service Advisor

Acura of Berlin

224 Berlin Turnpike
Berlin, CT 06037

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4.8
63 Reviews

Former technician for 5 years at our Executive Kia location. Passion for cars and people. Love meeting new faces stop by and say hello.

Dealership Experience

2 yrs

Industry Experience

11 yrs, 6 mos

Languages Spoken

English English

4.8

63 Reviews

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63 Reviews of Brian Roush

September 30, 2025

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Employee Rating

I brought my car in for a warranty repair… My service advisor seemed to have common sense which is so rare now a days and my car was fixed when I picked it up More

by LUVMYDA
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Recommend Dealer
Yes
Sep 30, 2025

Acura of Berlin responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Eric Diaz General Manager 860-829-3787

September 22, 2025

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Very nice and friendly people, easy to talk to, even gave me a quote on some things I needed done to my car More

by Scottrell2828
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Recommend Dealer
Yes
Sep 22, 2025

Acura of Berlin responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Eric Diaz General Manager 860-829-3787

September 02, 2025

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Very friendly, Keith was on top of his game. Would definitely come back for service More

by tblasz28
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Recommend Dealer
Yes
Sep 02, 2025

Acura of Berlin responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Acura of Berlin. Eric Diaz General Manager 860-829-3787

August 18, 2025

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Great friendly service, very helpful and told me everything that needs to be done with the vechicle upfront and told me what the cost would be for the service upfront no surprise fees More

by VITOS1666
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Recommend Dealer
Yes
Aug 18, 2025

Acura of Berlin responded

Thanks for sharing about your experience with Acura of Berlin. We appreciate your business and hope to see you again soon! Eric Diaz General Manager 860-829-3787

August 16, 2025

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My service experience was excellent. They kept me up to date on the progress of the service on my car, kept me up to date on expected costs and reasoning behind their recommendations. More

by MEFARRELL
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Recommend Dealer
Yes
Aug 16, 2025

Acura of Berlin responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Acura of Berlin to be a positive one. Please don't hesitate to reach out if you need anything else. Eric Diaz General Manager 860-829-3787

August 01, 2025

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Fantastic service from absolutely the best team, both in sales and service! I will always go back to Acura of Berlin for servicing my vehicles and any future purchases as well. More

by AGORE6
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Recommend Dealer
Yes
Aug 01, 2025

Acura of Berlin responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Acura of Berlin, we look forward to having you as a valued customer for many years to come! Eric Diaz General Manager 860-829-3787

July 26, 2025

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This dealership is amazing- i stay because of years of history with Keith Davis. Honest, dependable, fair, on time. A win for car servicing More

by Deb
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Recommend Dealer
Yes

Other Employees Tagged: Keith Davis, Matthew Roy

Jul 26, 2025

Acura of Berlin responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Acura of Berlin. Eric Diaz General Manager 860-829-3787

July 18, 2025

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Received exceptional customer service. Staff is friendly, knowledgeable, informative and efficient, consistently! Experienced no problems. More

by DWRIGHT110
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Recommend Dealer
Yes

Other Employees Tagged: Matthew Roy , Making sure this is the Matthew at check out. He’s great.

Jul 18, 2025

Acura of Berlin responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Eric Diaz General Manager 860-829-3787

July 12, 2025

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Excellent attitude and service. Everyone in the dealership attentive. Any questions you have they are willing to help you out. My favorite dealership Acura of Berlin turnpike. More

by clydeshelton1981
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Recommend Dealer
Yes
Jul 12, 2025

Acura of Berlin responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Eric Diaz General Manager 860-829-3787

July 01, 2025

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Employee Rating

They were very responsive and helped guide me on making a decision that was best for my car More

by srutkowski110
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Recommend Dealer
Yes
Jul 01, 2025

Acura of Berlin responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Eric Diaz General Manager 860-829-3787

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