Dealership Experience
6 yrs, 6 mos
77 Reviews
Write a Review77 Reviews of Brian Surprenant
December 12, 2023
Cory was fantastic, very knowledgeable on the van I bought, friendly, courteous. He is a keeper. bought, friendly, courteous. He is a keeper. More
Other Employees Tagged: Gene Cocchiarella, Cory Normand
November 13, 2023
Lisa is amazing to work with. She was respectful through every aspect of the process. She went above and beyond to help me get into a reliable vehicle that was perfect for me and She was respectful through every aspect of the process. She went above and beyond to help me get into a reliable vehicle that was perfect for me and my family. More
Other Employees Tagged: Lisa Petrucelli
October 09, 2023
Bob is a great guy and good to work with not hesitate to work with him.. Bought my car September 23. After a week i called, they said they were waiting on plates. Called a couple days later then it was work with him.. Bought my car September 23. After a week i called, they said they were waiting on plates. Called a couple days later then it was insurance issue. Three weeks later still waiting on plates.. Frustrating situation to be in since they told a week and they had have plates now I had to push off my vacation cause waiting for my vehicle to be ready.. More
Other Employees Tagged: Sales Staff
September 26, 2023
Joe Bowker was as accommodating as any sales associate I've ever dealt with. He was at once friendly and professional and did all he could to make sure I got the outcome I had hoped for. I've ever dealt with. He was at once friendly and professional and did all he could to make sure I got the outcome I had hoped for. More
Other Employees Tagged: Joe Bowker
September 25, 2023
There was confusion on the numbers and bank to use. Took three tries to get it right. Would have thought spending over 40 thousand dollars the vehicle would of had a full tank of fuel. Took three tries to get it right. Would have thought spending over 40 thousand dollars the vehicle would of had a full tank of fuel. More
Other Employees Tagged: Sales Staff, Timothy Randlett
September 17, 2023
Very helpful and professional Answered all of our questions and met our expectations. Very happy with the entire process questions and met our expectations. Very happy with the entire process More
Other Employees Tagged: Lisa Petrucelli
September 01, 2023
im still waiting for the vehicule i purchase . My finance is paid and im paying for insurance. Really sadden by the amount of time im having to wait, At this point i will never buy another vehicu My finance is paid and im paying for insurance. Really sadden by the amount of time im having to wait, At this point i will never buy another vehicule from merchant. More
Other Employees Tagged: Drew Young, Merchants Service Center, Timothy Randlett, Semir Hasanovic, Jeff Gregoire , Josh Gagnon, Chuck Wolfe
August 17, 2023
The car I was sold is already having problems and I have only had it for one month. I have been told I am stuck with this car no matter what. Compared to the service I had received years ago when I purchase only had it for one month. I have been told I am stuck with this car no matter what. Compared to the service I had received years ago when I purchased my first car from Merchants I am at awe with the difference in the service. More
Other Employees Tagged: Merchants Service Center, Timothy Randlett, Semir Hasanovic , Chuck Wolfe
August 04, 2023
It could of been better. .. our sales representative was not prepared when we got there. Took 4 hrs between paying the deposit and then having an issue with insurance. But ov .. our sales representative was not prepared when we got there. Took 4 hrs between paying the deposit and then having an issue with insurance. But overall satisfied with the car. More
Other Employees Tagged: Drew Young, Merchants Service Center, Timothy Randlett, Richard Roy, Semir Hasanovic , Josh Gagnon, Chuck Wolfe
July 05, 2023
They work their magic and got me in a car with my credit and my income. Very responsible respectful, honest and helpful. and my income. Very responsible respectful, honest and helpful. More
Other Employees Tagged: Cory Normand