Brian Surprenant | Page 5

Lisa is amazing to work with. She was respectful through every aspect of the process. She went above and beyond to help me get into a reliable vehicle that was perfect for me and She was respectful through every aspect of the process. She went above and beyond to help me get into a reliable vehicle that was perfect for me and my family. More

by Joanna723 Verified Customer Verified Customer

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Bob is a great guy and good to work with not hesitate to work with him.. Bought my car September 23. After a week i called, they said they were waiting on plates. Called a couple days later then it was work with him.. Bought my car September 23. After a week i called, they said they were waiting on plates. Called a couple days later then it was insurance issue. Three weeks later still waiting on plates.. Frustrating situation to be in since they told a week and they had have plates now I had to push off my vacation cause waiting for my vehicle to be ready.. More

by Average Verified Customer Verified Customer

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Joe Bowker was as accommodating as any sales associate I've ever dealt with. He was at once friendly and professional and did all he could to make sure I got the outcome I had hoped for. I've ever dealt with. He was at once friendly and professional and did all he could to make sure I got the outcome I had hoped for. More

by JJDELOIS Verified Customer Verified Customer

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There was confusion on the numbers and bank to use. Took three tries to get it right. Would have thought spending over 40 thousand dollars the vehicle would of had a full tank of fuel. Took three tries to get it right. Would have thought spending over 40 thousand dollars the vehicle would of had a full tank of fuel. More

by brynn0 Verified Customer Verified Customer

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Very helpful and professional Answered all of our questions and met our expectations. Very happy with the entire process questions and met our expectations. Very happy with the entire process More

by paretravel Verified Customer Verified Customer

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im still waiting for the vehicule i purchase . My finance is paid and im paying for insurance. Really sadden by the amount of time im having to wait, At this point i will never buy another vehicu My finance is paid and im paying for insurance. Really sadden by the amount of time im having to wait, At this point i will never buy another vehicule from merchant. More

by dmcdrywallsystemsinc Verified Customer Verified Customer

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The car I was sold is already having problems and I have only had it for one month. I have been told I am stuck with this car no matter what. Compared to the service I had received years ago when I purchase only had it for one month. I have been told I am stuck with this car no matter what. Compared to the service I had received years ago when I purchased my first car from Merchants I am at awe with the difference in the service. More

by ODIAM Verified Customer Verified Customer

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It could of been better. .. our sales representative was not prepared when we got there. Took 4 hrs between paying the deposit and then having an issue with insurance. But ov .. our sales representative was not prepared when we got there. Took 4 hrs between paying the deposit and then having an issue with insurance. But overall satisfied with the car. More

by acote1820 Verified Customer Verified Customer

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They work their magic and got me in a car with my credit and my income. Very responsible respectful, honest and helpful. and my income. Very responsible respectful, honest and helpful. More

by bbs1825 Verified Customer Verified Customer

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Highly recommend Merchants Auto and salesman Michael Koltz. Great experience purchasing our truck. Michael had a ton of knowledge and was very patient with no high pressure tactics. We were very pleased Koltz. Great experience purchasing our truck. Michael had a ton of knowledge and was very patient with no high pressure tactics. We were very pleased with Merchants Auto inventory and Michael’s expertise. More

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