Brian Vincente | Page 8

Would be very hard to find a better service department. They really care about taking care of your car and making you happy. I have zero complaints. They really care about taking care of your car and making you happy. I have zero complaints. More

by BGOLD84703 Verified Customer Verified Customer

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The staff is very welcoming friendly and I have not had any issues when taking my car in for service any issues when taking my car in for service More

by joanna.98rodriguez Verified Customer Verified Customer

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The service department at Bayside I delivers excellent and professional attention to clients. Bringing in your vehicle is easy and quick. and professional attention to clients. Bringing in your vehicle is easy and quick. More

by luciano_r_k Verified Customer Verified Customer

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Dear Customer Service, I am writing to express my dissatisfaction and concern regarding my recent experience at your service center. I have been a loyal Jeep customer for over 15 years and have alway dissatisfaction and concern regarding my recent experience at your service center. I have been a loyal Jeep customer for over 15 years and have always adhered to the recommended service schedule for my vehicle. On this particular occasion, I brought my vehicle in for two reasons: it was due for an inspection and the check engine light was on, though not flashing. I was previously advised that a non-flashing engine light did not indicate immediate danger. After dropping off the vehicle, my husband called to check on the status and was informed by the service representative that the vehicle required $7,500 in repairs. This staggering news led me to request the return of my vehicle. Upon reviewing the consultation sheet, I was shocked to discover charges, including an oil change costing over $1,964. While my husband agreed to the necessary spark plug replacement, as the vehicle had reached 78,000 miles, we did not consent to several other costly services. The proposed repairs included an engine oil cooler replacement for $2,380, thermostat replacement for $890, battery replacements for $1,690, windshield wipers for $131, and new tires for $1,412. These charges seemed excessive, especially since an outside mechanic completed the work for $1,900 in total, and shared with me that at "NO" point were any spark plugs changed on this vehicle. I attempted to discuss my concerns with the service manager, hoping to resolve the issue amicably. Unfortunately, the conversation was far from productive. I was met with dismissive behavior, unable to voice my concerns, and was ultimately told to "take it into court," which I found disrespectful and unprofessional. This experience has severely damaged my relationship with Jeep. I expected a level of respect and transparency that was not afforded to me. As a result, I am left with no choice but to pursue the matter in Civil Court to seek fair resolution for the service I received. Thank you for taking the time to consider my feedback. Best regards, Maxine Breeden More

by aphrodisca Verified Customer Verified Customer

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They given a good services and fast always in time whit very good attention and good service very good attention and good service More

by Blanca Verified Customer Verified Customer

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They were professional, pleasant and fast. Getting my cr serviced here doesn't feel like a chore. I would recommend them. Getting my cr serviced here doesn't feel like a chore. I would recommend them. More

by yvonnedaniels85 Verified Customer Verified Customer

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Always had excellent service experience when taking my 3 Jeeps for service at this dealership. Always get cars back with a short wait time. Would recommend this dealer for sales and service. Jeeps for service at this dealership. Always get cars back with a short wait time. Would recommend this dealer for sales and service. More

by Bob S Verified Customer Verified Customer

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A Brand new car both fobs aren’t working properly was told deal with it. told deal with it. More

by ericfiebert Verified Customer Verified Customer

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Absolutely great quick respectful , Ed Cornetta and his team are great from the front desk to the shop team are great from the front desk to the shop More

by joseph.zahtila Verified Customer Verified Customer

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They park your car on the street when it’s in for service. Also, absolutely zero communication. service. Also, absolutely zero communication. More

by danielcharlesa Verified Customer Verified Customer

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