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Brian Vincente
Brian Vincente at Bayside Chrysler Jeep Dodge

Brian Vincente | Page 9

Service Advisor

Bayside Chrysler Jeep Dodge

212-19 Northern Blvd
Bayside, NY 11361

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4.5
1,711 Reviews
4.5

1,711 Reviews

Write a Review

1711 Reviews of Brian Vincente

November 26, 2025

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Employee Rating

Very misleading. Tech states one thing while the service advisor tells you something else. Tried to contact service by phone, still waiting for a call back. More

by greenman2
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Lance Madry, Terrence Shine, Rossenthal Fajardo, Emilio Collado

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Nov 29, 2025

Bayside Chrysler Jeep Dodge responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you. Please call and ask for Lance Madry for sales and Bob Kennedy for service to discuss this matter further.

Nov 29, 2025

Bayside Chrysler Jeep Dodge responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you. Please call and ask for Lance Madry for sales and Bob Kennedy for service to discuss this matter further.

November 23, 2025

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Employee Rating

Staff was friendly and professional. Service was by appointment and completed in a timely manner. More

by pduliepre
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bob Kennedy, Jay Escobar

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Nov 23, 2025

Bayside Chrysler Jeep Dodge responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

November 17, 2025

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Employee Rating

Got my car oil change first time it was complimentary they also looked at my check engine light More

by yapheto25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 17, 2025

Bayside Chrysler Jeep Dodge responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Bayside Chrysler Jeep Dodge, we look forward to having you as a valued customer for many years to come!

November 09, 2025

Dealership Rating
Employee Rating

Always a pleasure working with the professional and courteous team at bayside dodge Crysler jeep! More

by EVANBFELDMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bob Kennedy, Jay Escobar

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Nov 09, 2025

Bayside Chrysler Jeep Dodge responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

November 08, 2025

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Employee Rating

Great customer service Always knowledgeable and forthcoming With what needs to be done Waiting area is comfortable and clean More

by link2marilyn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bob Kennedy, Edwin Diaz, Jay Escobar

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Nov 08, 2025

Bayside Chrysler Jeep Dodge responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

November 06, 2025

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Employee Rating

In November 2024, I went to this dealership and purchased a Jeep compass. Great experience. Since then, I’ve gone to the dealership twice (May 2025) and recently (October 2025) for regular maintenance checku More

by taileneduliepre
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Terrence Shine, Jay Escobar, Rolando Prado

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Nov 06, 2025

Bayside Chrysler Jeep Dodge responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Bayside Chrysler Jeep Dodge.

November 02, 2025

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Employee Rating

Semless service process from drop off and pick up. SA Brian thoroughly explain the process including them updating the software for a recall More

by johndaktor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 02, 2025

Bayside Chrysler Jeep Dodge responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Bayside Chrysler Jeep Dodge.

October 27, 2025

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Employee Rating

The service was excellent. I was in a bad situation and the service department was able to not only take my car in but also got to work on it quickly. I appreciate the service More

by jsemperteg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 27, 2025

Bayside Chrysler Jeep Dodge responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.

October 27, 2025

Dealership Rating
Employee Rating

Everything is good, but the front desk manager behaved bad he should get training more. More

by smmortaza.ny
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bob Kennedy, Jay Escobar

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Oct 27, 2025

Bayside Chrysler Jeep Dodge responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you.

October 26, 2025

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Employee Rating

I had a Frodo experience while waiting for my vehicle to get service, very friendly and Profecional team More

by Zoraida Rodríguez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 26, 2025

Bayside Chrysler Jeep Dodge responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Bayside Chrysler Jeep Dodge.

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