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Brianna Worthington
Brianna Worthington at Ken Ganley Ford Norton
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Brianna Worthington | Page 3

Service Advisor

Ken Ganley Ford Norton

2835 Barber Rd
Norton, OH 44203

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4.8
108 Reviews

Dealership Experience

3 yrs

4.8

108 Reviews

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108 Reviews of Brianna Worthington

January 16, 2024

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Employee Rating

Brianna was great. Car was fixed in a short amount of time. I love the text messages More

by UNC092001
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Service Communication
Recommend Dealer
Yes
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Jan 17, 2024

Ken Ganley Ford Norton responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear Brianna delivered such a great experience!

January 16, 2024

Dealership Rating
Employee Rating

Brianna was great to work with! I dropped the vehicle off for the works package and she let me know additional needed items and pricing before they finished up the vehicle. The vehi More

by SINCMT0210
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Helpful
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Jan 17, 2024

Ken Ganley Ford Norton responded

Thank you for your review and kind words for Brianna! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Ken Ganley Ford Norton.

January 16, 2024

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Employee Rating

Had my car in for 2 recalls. Was told it would take 6 hours. It took a little over 2 hours. We asked for them to check something for us and that wasn’t done due to it “not bein More

by TiffRenee23
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Workmanship
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Recommend Dealer
No
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Jan 17, 2024

Ken Ganley Ford Norton responded

Hi, thank you for your feedback. We are sorry that your experience at Ken Ganley Ford Norton did not meet your expectations. We would like to discuss this matter further to help address your concerns to the best of our abilities. Someone from our dealership will be reaching out to you very soon to address the issues. Thank you again for your feedback. It helps us to get even better.

January 16, 2024

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Ken ganley is awesome and love the people there they treat me and family well More

by Ebrakeddie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Kirchenbauer

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Jan 17, 2024

Ken Ganley Ford Norton responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Ken Ganley Ford Norton!

January 16, 2024

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Great service everytime I take my ford's to Ganly Ford! The go the extra mile to make sure I'm taken care everytime and I appreciate that! More

by gtomko4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Kirchenbauer, Fulton Benya, Scott Spath , Aaron Forsythe, Deven Legg

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Jan 17, 2024

Ken Ganley Ford Norton responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

Jan 18, 2024

Ken Ganley Ford Norton responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 16, 2024

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Employee Rating

They have worked on my car several times and made sure I got home safe More

by mooremarvelous
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Kirchenbauer, Fulton Benya, Scott Spath , Aaron Forsythe, Deven Legg

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Jan 17, 2024

Ken Ganley Ford Norton responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

Jan 18, 2024

Ken Ganley Ford Norton responded

Hi, thank you for sharing your positive experience! If you have any further questions, please give us a call. We're always happy to help!

January 16, 2024

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Employee Rating

I have found Ken Ganley Ford to be a reliable and professional dealership that I can rely on for my automotive needs. I will certainly include them in my future automotive inquiries. Personnel is als More

by RKA926
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Scott Spath

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Jan 17, 2024

Ken Ganley Ford Norton responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

Jan 18, 2024

Ken Ganley Ford Norton responded

Hello, we are so happy to read such a great review about Ken Ganley Ford Norton! Please let us know if there is anything else we can do for you; we are more than happy to help!

December 30, 2023

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Employee Rating

We had a great experience at Ken Ganley ford our salesman was the best. He worked very hard to get us what we needed. We will be life long customers of Ken Ganley ford Norton! More

by Tescojason
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Craig Douglas, Joe Peticca

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Jan 01, 2024

Ken Ganley Ford Norton responded

Hi, we're happy you found our staff to be so supportive during your experience here at Ken Ganley Ford Norton. Please don't hesitate to reach out if there's anything additional we can do for you.

December 27, 2023

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Employee Rating

This dealership gives great customer service, especially in the service department. I’ve had a great success each time I’ve gone in from purchasing my car to getting an oil change / tires rotated. More

by alexiswines2004
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Desmond Norvell

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Dec 28, 2023

Ken Ganley Ford Norton responded

Thank you for your business and this review, Alexis. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

December 27, 2023

Dealership Rating
Employee Rating

The service department is always outstanding. Brianna always takes great care of me when I bring my vehicle in! More

by jdantz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Kirchenbauer

Helpful
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Dec 28, 2023

Ken Ganley Ford Norton responded

Thank you for choosing Ken Ganley Ford Norton. Your feedback and rating mean a lot to us. We're glad Brianna and the team were able to help, and we hope to see you again!

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