Brianna Worthington
Brianna Worthington at Ken Ganley Ford Norton

Brianna Worthington | Page 5

Service Advisor

Ken Ganley Ford Norton

2835 Barber Rd
Norton, OH 44203

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4.9
181 Reviews

Dealership Experience

5 yrs, 2 mos

4.9

181 Reviews

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181 Reviews of Brianna Worthington

March 02, 2025

Dealership Rating
Employee Rating

Was a good experience, everything was handled professionally, young lady at the front desk very courteous and right on the mark as far as letting me know what was going on. Would I go there again More

by Jpjamac
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 03, 2025

Ken Ganley Ford Norton responded

Thanks for sharing about your experience with Ken Ganley Ford Norton. We appreciate your business and hope to see you again!

Mar 05, 2025

Ken Ganley Ford Norton responded

Hi, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out to us if there's anything more we can do!

February 26, 2025

Dealership Rating
Employee Rating

Brianna Dantz was a pleasure to work with. Happy with the service from your technician and service writer. More

by ScottC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 26, 2025

Ken Ganley Ford Norton responded

Thank you so much for your excellent review, Scott! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Ken Ganley Ford Norton to be a positive one. Please don't hesitate to reach out if you need anything else.

February 23, 2025

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Employee Rating

Everything seems like it was done very well. They did a recall, oil change, and tire rotation. For some reason when I got it back the left turn signal is blinking quickly. I will reach out to th More

by cgray
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 24, 2025

Ken Ganley Ford Norton responded

Thank you so much for your excellent review! We are so glad that Brianna and our team had the opportunity to work with you, and we are thrilled that you found your experience with us here at Ken Ganley Ford Norton to be a positive one. Please don't hesitate to reach out if you need anything else.

February 21, 2025

Dealership Rating
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Very professional, easy to work with, listened to me and what I was looking for re: service for my 17 year old Ford Escape. More

by aglosh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 21, 2025

Ken Ganley Ford Norton responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

February 18, 2025

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Employee Rating

Fabulous service, great customer care, extremely knowledgeable, couldn’t ask for anything better from initial call to final follow up More

by andrewjstano
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
Feb 18, 2025

Ken Ganley Ford Norton responded

Thank you for your business and this review, Andrew. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

February 12, 2025

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Employee Rating

Briana was very helpful very courteous very prompt. Very happy with the service. and very happy with the service department. More

by jonesje
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Feb 13, 2025

Ken Ganley Ford Norton responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Brianna and our team, and we look forward to working with you again.

February 11, 2025

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Employee Rating

Brianna was great. She got me checked in and out quickly when having my vehicle towed in. And while the news wasn't what I wanted to hear upon inspection, she was very More

by Larry M.
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Feb 12, 2025

Ken Ganley Ford Norton responded

Larry, Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything Brianna and our team can assist you with in the future, please let us know.

January 30, 2025

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Employee Rating

The professionalism of Brianna and all who I made contact with was outstanding! The facility is clean and refreshing! More

by CAROLYNB04
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tom Stancil, Tom Yerace

Jan 31, 2025

Ken Ganley Ford Norton responded

Carol, Thank you for your very kind review. Brianna and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Ken Ganley Ford Norton.

January 30, 2025

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Employee Rating

Purchased several vehicles from Ganley over the years. Always easy to deal with and great attention to the details! More

by cjr0220
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 31, 2025

Ken Ganley Ford Norton responded

Thank you for sharing your experience with us! We're happy to hear it went well and truly appreciate your feedback.

January 18, 2025

Dealership Rating
Employee Rating

The service was great. The customer service was awesome. Briana scheduled me in for service the very next morning after I contacted them. When my truck was at the dealer, More

by Matlindesmith
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 19, 2025

Ken Ganley Ford Norton responded

We are very happy to hear that Brianna provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

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