"Good product with excellent customer service"
John made the buying process easy. The car was waiting to test drive when I called - two times. The process was transparent, comfortable and honest. Working with Bridget in finance was a joy. I would recommend John, Bridget and this dealership to friends and family.
I was looking online for a vehicle and had been to several dealer sites and Luther was the first to respond with professionalism. Luke had contacted me and was very professional from beginning to end. This was my first “online” purchase and I was a hour and a half away. Luke guided me through the process and even took the time to sit in my new car and show me what it had to offer. He also went through every last detail of the paper work. I will definitely me back for any other purchase from Luke.
Bridget was also amazing and extremely friendly and explained every financial process. She was very professional. Thank you for everything
"Pleasant, painless, fast"
Travis made buying my Tiguan a breeze. I knew what I was looking for, and he helped me get the test drive I needed and all the paperwork signed. It was my first time buying a car, and it was about as painless as I could have hoped for! I hope this is the start of a long and happy relationship with Luther Volkswagen!
"Long distance...no problem"
When we were looking for a new vehicle, we tried our local dealer but they were unable to locate and acquire what we were looking for. A quick Cars.com search resulted in us finding exactly what we wanted at Luther/Burnsville VW. My wife called and by the end of the day we had made our deposit on a 2018 VW Atlas equipped exactly as we wanted. We arrived a week after making the deposit and were met with a smile by our salesman. After a quick test drive of what was to become our new car, we were shown to the finance department and after many signatures, we were on our way in our new Atlas and extremely satisfied Luther/Burnsville customers.
"Customer for Life!"
World Class customer service! Wendy was patient with my many questions and provided expert knowledge that answered them all. I wasn't planning to drive away with a new car when I drove to the dealership Saturday afternoon, but after Wendy offered a test drive I just had to have the car! Like Wendy, Bridget in the Finance department and Mike the sales manager were there to guide and help me make the right decisions for ME! Not for them. Even Jay, the General Manager, came over to meet me - nice touch - impressive! This is my third new Volkswagen from Luther and my second in a row from this dealership. Luther Burnsville Volkswagen treats customers like we want to be treated, and presents terrific autos in a clean, high-tech and inviting showroom. You all the best!!!
"Great and Painless "
- Tiggy Girl
I had a very good experience my salesperson went over everything on my car so I know. It took a few months and I got what I wanted
Luther VW made the buying experience positive. Our sales rep Wendy was very courteous and professional, and tried very hard to make the experience as seamless as possible.
"Bridget is the BOMB"
This was our first time financing a car and we did not realize how many options/decisions we had to make. Bridget went through all the financials and options in a very clear manner that allowed us to make the right decisions for our family. Bridget was very patient with us and and extremely knowledgeable regarding financing/options/add-ons. Thank you so much Bridget for your time and professionalism. VW Burnsville is lucky to have you!
"Salesperson Linda Radue"
Salesperson Linda Radue was very knowledgeable and friendly. She knew all about our used SUV 's features and the test drive with her was done with confidence.
"Could not have been any better"
Travis was hands down a pleasure to work with. He was not only a wonderful salesman, but a wonderful human being. He was understanding, personable, and simply a blast to get to talk to. I’m so thankful for Travis turning what WAS a horrible car situation into a super exciting time. I love my Tiguan! The dealership itself was so luxurious and clean and everyone I came into contact with was a total joy. If you need a car, GO HERE. Specially, go to Travis!!!