Brittaney Quick | Page 31

Horrible dealership Scheduled a repair never was called back Awful service. You said you ordered parts and never called back. called back Awful service. You said you ordered parts and never called back. More

by JACOBPRE99 Verified Customer Verified Customer

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Excellant dealership… the customer service is great. I own 2 bmws and both get serviced at BMW of westlake I own 2 bmws and both get serviced at BMW of westlake More

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Easy to work with. Brittany is the best! Always so friendly and so helpful! Assists us in everything we need! Brittany is the best! Always so friendly and so helpful! Assists us in everything we need! More

by dukekr1 Verified Customer Verified Customer

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I brought my car in for some recall work to be done and a couple of other issues were found. One of them involved a part that was just replaced by a third party repair shop weeks earlier. Instead of just ch couple of other issues were found. One of them involved a part that was just replaced by a third party repair shop weeks earlier. Instead of just charging me for the repair and saying that’s the breaks, Brittany followed up with the repair shop and then with BMW to get the part warranties, thereby saving me a good deal of money. More

by DARREN_BARR Verified Customer Verified Customer

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Great service thanks a lot for being on time and the superb service that was provided superb service that was provided More

by waelesa1973 Verified Customer Verified Customer

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Excellent service- efficient, prompt and reliable. This is my fourth BMW and BMW Westlake is the only place I go for service This is my fourth BMW and BMW Westlake is the only place I go for service More

by brad z. Verified Customer Verified Customer

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Professional. Responsive. Competitive pricing. Flexible and convenient scheduling. Quick turn around, frequent same day service. Highly recommended. Responsive. Competitive pricing. Flexible and convenient scheduling. Quick turn around, frequent same day service. Highly recommended. More

by epkuivinen Verified Customer Verified Customer

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Excellent service and experience. I would highly recommend for all of your BMW needs. Satisfied customer. I would highly recommend for all of your BMW needs. Satisfied customer. More

by WIEBUSCHMARK Verified Customer Verified Customer

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Excellent service staff. John Cordell and everyone are attentive and thorough. The service department is why I come back to BMW Westlake. John Cordell and everyone are attentive and thorough. The service department is why I come back to BMW Westlake. More

by SHARCSAWSUPPLY Verified Customer Verified Customer

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Friendly and knowledgable service staff. Dealt primarily with Ms. Quick. Text messaging for service questions and updates was very convenient. Very clean and comfortable customer loun Dealt primarily with Ms. Quick. Text messaging for service questions and updates was very convenient. Very clean and comfortable customer lounge. Good attention to detail on my service work. I appreciated the clean (inside and out) car when I picked up. More

by inmyrightmind Verified Customer Verified Customer

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