Brittaney Quick | Page 33

Very professional and got my service date moved up when my 5 series overheated. The repair was done faster than I was expected at a fair price. There service department goes above and beyond what I exper my 5 series overheated. The repair was done faster than I was expected at a fair price. There service department goes above and beyond what I experienced at other dealerships. More

by WMOTTMILLSCREEK Verified Customer Verified Customer

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I’m extremely disappointed on the X1 vehicle (lemon) that BMW Westlake (Nez Faraj) sold me. Go check the terrible history and failed items on the report. I just got it back from service again. The staff is c BMW Westlake (Nez Faraj) sold me. Go check the terrible history and failed items on the report. I just got it back from service again. The staff is cold and sterile. I had to speak to the regional manager about his team and this vehicle, fighting over high maintenance costs-embellished fees. I’ll never buy from BMW-Westlake again. More

by HAIG Verified Customer Verified Customer

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Still waiting for recall parts to finish repairs, in hopes it will resolve problem. If not will start from scratch to review the issue with service. hopes it will resolve problem. If not will start from scratch to review the issue with service. More

by bmw4mpm Verified Customer Verified Customer

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Was thrilled to have an awesome service center finally. Such a nice change from Cleveland bmw. They are awful. Instead of rude and incompetent westlake bmw was friendly efficient and competent. Most defin Such a nice change from Cleveland bmw. They are awful. Instead of rude and incompetent westlake bmw was friendly efficient and competent. Most definitely going there from now on for all my bmw needs. Thank you brittany!!! More

by trsoed Verified Customer Verified Customer

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Great to work with and nice waiting room. Was informed all the time. Highly recommended. Was informed all the time. Highly recommended. More

by Tucson Verified Customer Verified Customer

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Most excellent. Very accomplished. Great service. Caring. Fast. Wow wow wow w w w w Very accomplished. Great service. Caring. Fast. Wow wow wow w w w w More

by JJK Verified Customer Verified Customer

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I called Andrew over the phone and mentioned the problem that i was having and right away he didn’t hesitate to tell me bring the car and have a loaner waiting for me on Saturday afternoon. That was somethi that i was having and right away he didn’t hesitate to tell me bring the car and have a loaner waiting for me on Saturday afternoon. That was something i couldn’t ignore. More

by NATEMANSOUR1 Verified Customer Verified Customer

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Exceptional service each and every time we bring our cars to BMW of Westlake. Brittaney is a wonderful service advisor. When she takes our car in, we know it will be done as promised! to BMW of Westlake. Brittaney is a wonderful service advisor. When she takes our car in, we know it will be done as promised! More

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They have done everything in their power to get my vehicle completed. All done as expected. vehicle completed. All done as expected. More

by JOHNWYNNE4 Verified Customer Verified Customer

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Service staff remain exemplary and look forward to a continuing partnership. Please that everyone on my behalf. continuing partnership. Please that everyone on my behalf. More

by JOEDREHER Verified Customer Verified Customer

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