Brittney Ottaviano
Brittney Ottaviano at Tucson Subaru

Brittney Ottaviano

Service Advisor

Tucson Subaru

4901 N Oracle Rd
Tucson, AZ 85704

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4.8
160 Reviews
4.8

160 Reviews

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160 Reviews of Brittney Ottaviano

March 12, 2026

Dealership Rating
Employee Rating

I reached out to Debbie Bravo because of her online reviews and I was not disappointed! She was wonderful from beginning to the final sale. She found me the perfect car, listened to my needs and wish More

by ervina
Recommend Dealer
Yes
Mar 12, 2026

Tucson Subaru responded

Thank you for your kind review! We appreciate it! ~Jennifer

Mar 16, 2026

Tucson Subaru responded

Again, Thank you so much for these kind words. Always reach out if you need anything. Thanks Debbie

February 04, 2026

Dealership Rating
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I just bought a Crosstrex. I had been working with Joe Micoletti for a few months. He was very patient with me as I was looking at a lot of different vehicles. I brought my More

by jackson_656
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Joe Micoletti

Feb 05, 2026

Tucson Subaru responded

I am truly delighted you finally found the right car and that I could help you in making it your own! You're gonna love the Crosstrek! Thank you for the great review, Joe

January 30, 2026

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I'm a snowbird from Montana and the transmission in my car died. All the people in the dealership whom i worked with were helpful during a very emotional and trying time. Edgar did not try to sell me so More

by docsuzkreitzberg
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Edgar Gaxiola , Ethan Ward

Jan 30, 2026

Tucson Subaru responded

Glad to hear you enjoyed your experience!!-Ethan Ward

Feb 13, 2026

Tucson Subaru responded

Thank you for the review. It was my pleasure assisting in your car buying process. We are always here if you need us. - Edgar

January 26, 2026

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I have worked with Joe for nearly 30 years. He makes the car buying experience enjoyable. He is patient and kind, offering valuable insight to the decision making process. Tucson Subaru has a w More

by Soviedo722
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Kevin Gribble, Joe Micoletti

Jan 26, 2026

Tucson Subaru responded

Thank you for the kind review! I always enjoy working with you, too and really appreciate you. Enjoy your new Subaru!!! Joe :-)

January 23, 2026

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Employee Rating

They sold me a car that had major mechanical defects and when I contacted them to ask them to make it right by giving me a fair trade in price they ghosted me after saying that taking care of customers they More

by Aaaz
Trade-in Experience
Recommend Dealer
No

Other Employees Tagged: Kevin Gribble

Feb 16, 2026

Tucson Subaru responded

Thank you for your feedback. I’m truly sorry to hear about your experience and the frustration it’s caused. That’s not the standard we hold ourselves to. I do appreciate you recognizing Brittney in service — we’re grateful to have her on our team.

January 19, 2026

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My first visit to this dealer was to the Service Dept. From the minute I entered into one of the lanes I was greeted and made to feel comfortable and respected. Brittney contacted me at every stage of w More

by paula.mxll
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 19, 2026

Tucson Subaru responded

Thank you so much for your kind words! I appreciate you, & here for you always!

January 15, 2026

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Darla was a delight to work with as always! She knows the technology well. We felt comfortable asking all of our questions and she had clear answers and explanations. Thank you Darla! More

by healingoptions8
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 15, 2026

Tucson Subaru responded

I appreciate your extraordinary review. Thank you so kindly Darla

December 26, 2025

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Tucson Subaru was transparent throughout the purchase process along with the trade of our used subaru. Greg was not pushy during our decision and discussion around us deciding to trade. We were also plea More

by ehlo.lori
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jennifer Duran, Darian Cazares, Greg Allen , Ethan Ward

Dec 26, 2025

Tucson Subaru responded

Thank you! It was nice to meet you both!~Jennifer

Dec 26, 2025

Tucson Subaru responded

Glad to hear you enjoyed your experience!!-Ethan Ward

Dec 27, 2025

Tucson Subaru responded

Thank you , Congrats on the New Outback !!- Greg

December 07, 2025

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I have had great service from this dealership from the lease of my new Forester as well as the care and maintenance of my last Forester. More

by kinlochsusan
Recommend Dealer
Yes

Other Employees Tagged: Angel Marinez, Sylvia Kountz

Dec 08, 2025

Tucson Subaru responded

Susan thank you very much!

October 16, 2025

Dealership Rating
Employee Rating

The staff are fun to work with. They will not rush you k into a decision. They explain your options. More

by nlbeman31
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Traci Roberts, Joe Micoletti

Oct 20, 2025

Tucson Subaru responded

Thank you for the great review! You were also a lot of fun to work with :-) Joe

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