Briyanna Jones
Briyanna Jones at Honda of Valley Stream

Briyanna Jones | Page 3

Service Advisor

Honda of Valley Stream

164 Sunrise Hwy
Valley Stream, NY 11581

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4.8
506 Reviews
4.8

506 Reviews

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506 Reviews of Briyanna Jones

August 06, 2026

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I brought the vehicle in for a Pre Purchase Inspection. Although Honda noted some major issues with the Condenser, Compressor and other issues, Honda did not reference the immense amount of rust that was a More

by tracirandolph03
Recommend Dealer
No
Aug 17, 2026

Honda of Valley Stream responded

Traci, thank you for your feedback. We want to clarify that your vehicle was brought to us to inspect the air conditioning and steering concerns, and our findings were based on that scope of work. Regarding rust, surface rust is normal on vehicles of all ages and is more pronounced on older vehicles. We address corrosion on components that directly affect vehicle safety and performance, such as brake rotors, which is why that was noted. We are sorry if you were expecting a broader inspection and we regret any miscommunication around the scope of service. We are glad you were able to make an informed decision about the vehicle.

August 06, 2026

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Diagnosed and fixed the problem quickly and efficiently. Good communication through out. Would return here More

by estherbeer1
Service Price Transparency
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Recommend Dealer
Yes
Aug 14, 2026

Honda of Valley Stream responded

We are glad the team got to the bottom of the issue quickly and kept you in the loop throughout! We look forward to welcoming you back and don't hesitate to reach out if there is anything else we can help with!

July 28, 2026

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Honest, fair, and communicative. The process to get in touch with representatives within service and receive timely updates is streamlined, intuitive, and very easy. More

by JDS
Recommend Dealer
Yes
Jul 29, 2026

Honda of Valley Stream responded

We appreciate the kind words! Honest communication and a seamless process are things we truly stand behind. We are glad that came through in your experience. Don't hesitate to reach out if there is anything else we can help with!

July 27, 2026

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She was great to work with! Communication was excellent throughout the entire process, and she made everything easy from start to finish. She was responsive, friendly, and profe More

by sacconewedding2019
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Recommend Dealer
Yes
Jul 27, 2026

Honda of Valley Stream responded

We are so glad she made the whole experience so smooth and stress free! That level of communication and care is exactly what we strive for. Don't hesitate to reach out if there is anything else we can help with!

July 26, 2026

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This Honda Service Center provides great service overall. The staff are professional and respectful when sharing information. More

by klcec05
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Recommend Dealer
Yes
Jul 27, 2026

Honda of Valley Stream responded

We appreciate the kind words! We are glad the team continues to deliver a professional and respectful experience with every visit. Don't hesitate to reach out if there is anything else we can help with!

July 24, 2026

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Easy to schedule appointment online. Friendly service advisor. Appropriate care taken with vehicle. Satisfied customer. More

by jcbug2
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Recommend Dealer
Yes
Jul 27, 2026

Honda of Valley Stream responded

We are glad the whole experience from scheduling to service hit the mark! Don't hesitate to reach out if there is anything else we can help with!

July 23, 2026

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Great service the oil change was done and the tire was fixed as requested thank w More

by aliceny27
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Recommend Dealer
Yes

Other Employees Tagged: Brandon Martinez

Jul 24, 2026

Honda of Valley Stream responded

We are glad the team got everything taken care of in one visit! Don't hesitate to reach out if there is anything else we can help with!

July 23, 2026

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Briyanna Jones and Alex Marcel are two of the BEST reps for any business with which I have dealt. They are honest, patient, knowledgeable and courteous. They are wonderful representations for Honda. The More

by AUNTIEEMI52
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Recommend Dealer
Yes

Other Employees Tagged: Alex Marcel

Jul 24, 2026

Honda of Valley Stream responded

What a wonderful compliment for Bryanna and Alex! Knowing that our service team is the reason you keep coming back means everything to us. We will make sure they both see this. Don't hesitate to reach out if there is anything else we can help with!

July 14, 2026

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Quick service and turnaround time. Briyanna was very courteous throughout the whole process and offered all explanations regarding the service process. More

by nathan.ydchen
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Recommend Dealer
Yes
Jul 14, 2026

Honda of Valley Stream responded

We are glad Bryanna kept you well informed and made the whole visit run smoothly! We will make sure she knows you appreciated it. Don't hesitate to reach out if there is anything else we can help with!

July 14, 2026

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Briyanna was an absolute pleasure to work with. She was educated, understanding and easy to work with. She communicated at each step and was always there to assist. More

by ngoldman1
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Recommend Dealer
Yes
Jul 14, 2026

Honda of Valley Stream responded

What a wonderful review for Bryanna! We are so glad she made the whole experience so seamless and kept you informed every step of the way. We will make sure she sees this. Don't hesitate to reach out if there is anything else we can help with!