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Briyanna Jones

Overview Reviews (522)

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Briyanna Jones

Briyanna Jones | Page 20

Service Advisor

Honda of Valley Stream

164 Sunrise Hwy
Valley Stream, NY 11581

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4.8

522 Reviews

Overview Reviews (522)

4.8

522 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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522 Reviews of Briyanna Jones

March 05, 2025

Dealership Rating

Employee Rating

service is relativity quick, waiting room is well light and comfortable, representative is very friendly and comfortable, representative is very friendly More

by KENNETHCHIN

Verified Customer

Service Price Transparency

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Alex Marcel

Mar 07, 2025 -

Honda of Valley Stream responded

Hi, thank you for your review! We're glad to hear that the service was efficient. Let us know if we can assist you with anything in the future!

March 04, 2025

Dealership Rating

Employee Rating

Pleasant and efficient. The staff was pleasant from the moment I pulled in to when I left. The staff was pleasant from the moment I pulled in to when I left. More

by ARGIS5

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Willie Mejia, Clara Torres, Alex Marcel, Kevin Singh, Mark Skawinski, Brandon Martinez

Mar 05, 2025 -

Honda of Valley Stream responded

Hi, thank you for your review! We're glad to hear that your experience was both pleasant. If there's anything else we can do for you, don't hesitate to reach out!

February 26, 2025

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Employee Rating

They services are very great. Also, they gave to vehicle condition information is very good for me. Also, they gave to vehicle condition information is very good for me. More

by atozbeauty

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Feb 27, 2025 -

Honda of Valley Stream responded

Thank you for your feedback! We're glad to hear that you found our services and vehicle condition information helpful. If you need anything else, feel free to reach out—we're here to help!

February 26, 2025

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Employee Rating

My cabin smelled like gas when picked up. Tone of voice in messages was rude when communicating with worker about the status of my car. Tone of voice in messages was rude when communicating with worker about the status of my car. More

by WESLEYMONCRIEFFE

Verified Customer

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Service Time

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Recommend Dealer

Feb 26, 2025 -

Honda of Valley Stream responded

Wesley, I apologize if my text message came across as rude. It saddens me that you read it that way, since that was not my intent whatsoever. I wish we could have spoken face to face so you could have heard my tone and seen my facial expressions in order to know it was not meant in a rude way. Please return Tony Vicente’s call if you would like to discuss this further. Sincerely, Briyanna

February 22, 2025

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Employee Rating

Pleasant and easy to talk with A bit long wait for just inspection on the car inspection on the car More

by alicealioop

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Feb 24, 2025 -

Honda of Valley Stream responded

Thank you for your feedback, Alice! We understand your concern about the wait time and will work to improve that in the future. If you need anything else, feel free to reach out!

February 21, 2025

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Employee Rating

It seems this location is like a well oiled machine! Liberally from lining up to enter, then entering, then speaking to a svc rep, then waiting, being kept informed while waiting. Plus free TV, WiFi, Co Liberally from lining up to enter, then entering, then speaking to a svc rep, then waiting, being kept informed while waiting. Plus free TV, WiFi, Coffee/Tea, PERFECT! More

by cjytwotwotwo

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Clara Torres, Alex Marcel, Kevin Singh, Mark Skawinski , ALL of the Cashiers.

Feb 24, 2025 -

Honda of Valley Stream responded

Thank you for your wonderful review! We're thrilled to hear that everything went smoothly and that you enjoyed the amenities while waiting. If you need anything else, don't hesitate to reach out!

February 19, 2025

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I’m satisfied with all the work that you done you guys did a great job thank you I appreciate did a great job thank you I appreciate More

by Jn louis Robenson

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Willie Mejia, Clara Torres, Alex Marcel, Kevin Singh, Mark Skawinski, Brandon Martinez

Feb 19, 2025 -

Honda of Valley Stream responded

Thank you so much for your kind words! We truly appreciate your trust in us and look forward to assisting you again in the future!

February 16, 2025

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Employee Rating

I’m not sure I know an Alex Marcel. The rest of the service staff was courteous. Kevin was the representative I dealt with mostly, checking us in and making sure we had transportation f The rest of the service staff was courteous. Kevin was the representative I dealt with mostly, checking us in and making sure we had transportation following drop-offs of our Hondas for service. Willie was the best; even though he was pulled in many different directions, he still took the time to address all our concerns and answer our questions. The only person(s) not met were the actual technicians that worked on our Hondas. More

by erosenoraa

Verified Customer

Service Price Transparency

Workmanship

Service Time

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Recommend Dealer

Yes

Other Employees Tagged: Willie Mejia, Kevin Singh

Feb 17, 2025 -

Honda of Valley Stream responded

Thank you for sharing your feedback! We're glad to hear the service staff were courteous and took great care of your needs. If there’s anything further you need or if you have additional questions, please don't hesitate to reach out. We truly appreciate your support!

February 13, 2025

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I have used the dealership for many years and was always satisfied by their professionalism and excellent maintenance work on my vehicles. satisfied by their professionalism and excellent maintenance work on my vehicles. More

by hshiffeld

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Clara Torres, Brandon Martinez , Bill Reimers

Feb 14, 2025 -

Honda of Valley Stream responded

It's great to hear that you've had such a positive experience over the years! Consistent professionalism and excellent maintenance are key to building trust with a dealership. If there's ever anything else you need, don't hesitate to reach out. We're always happy to assist!

February 12, 2025

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Employee Rating

Dealership is very professional, trustworthy, knowledgeable, and particularly pleasant to deal work with. Waiting area is clean and very comfortable as well. knowledgeable, and particularly pleasant to deal work with. Waiting area is clean and very comfortable as well. More

by Linda D.

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Willie Mejia, Alex Marcel, Mark Skawinski

Feb 13, 2025 -

Honda of Valley Stream responded

Thank you for sharing your positive experience! We’re glad to hear you felt well taken care of and comfortable during your visit. Let us know if there’s anything we can assist you with in the future!