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Briyanna Jones

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Briyanna Jones

Briyanna Jones | Page 19

Service Advisor

Honda of Valley Stream

164 Sunrise Hwy
Valley Stream, NY 11581

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4.8

522 Reviews

Overview Reviews (522)

4.8

522 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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522 Reviews of Briyanna Jones

March 22, 2025

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Customer service was excellent thanks to Briyanna Jones. as a first-time customer she helped me in being able to be drop off and informed me when my vehicle was ready. as a first-time customer she helped me in being able to be drop off and informed me when my vehicle was ready. More

by ladybird227

Verified Customer

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Workmanship

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Recommend Dealer

Yes

Mar 24, 2025 -

Honda of Valley Stream responded

Hi there! We're so glad your first visit was a great one, and that Briyanna made the experience smooth and stress-free. If you ever need anything in the future, we’re always here to help!

March 21, 2025

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I asked a question about why you suggested I replace my compliance bushings. Unfortunately it was not clear. I would love to speak to a Manager so that they can explain it to me. Kevin told me I should compliance bushings. Unfortunately it was not clear. I would love to speak to a Manager so that they can explain it to me. Kevin told me I should wait about 90,000 miles. More

by mabwarwick@aol.com

Verified Customer

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Recommend Dealer

Yes

Other Employees Tagged: Willie Mejia, Alex Marcel, Kevin Singh, Mark Skawinski, Brandon Martinez

Mar 25, 2025 -

Honda of Valley Stream responded

We thank you for the time you spent leaving us this review. Our assistant service manager, Tony Vicente, would like you to reach out to him directly so that he may further explain. His number is 516-285-6655, ext. 126. He looks forward to hearing from you.

March 18, 2025

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Very clean, organized and professional. Very quick and accurate on pickup time. Will be going back Very quick and accurate on pickup time. Will be going back More

by kmelnik

Verified Customer

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Recommend Dealer

Yes

Mar 25, 2025 -

Honda of Valley Stream responded

Hi there! Thank you for the great feedback. It’s great to hear you’ll be coming back—we look forward to seeing you again!

March 17, 2025

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The only problem I had was they gave me a noon appointment to bring my car in for inspection and, though I arrived at 11:45, I still had to wait till about 2:30 until I got my car back. Brandon ex appointment to bring my car in for inspection and, though I arrived at 11:45, I still had to wait till about 2:30 until I got my car back. Brandon explained they were backed up. My car was inspected, yet I shouldn't have to be there for such a long time just for an inspection when they didn't need to repair anything. More

by YAJLYN

Verified Customer

Service Price Transparency

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Recommend Dealer

Yes

Other Employees Tagged: Brandon Martinez

Mar 18, 2025 -

Honda of Valley Stream responded

Hi, thank you for your feedback! We’re glad to hear that Brandon kept you informed about the situation, but we understand how frustrating it can be to wait longer than expected for an inspection. Your time is valuable, and we appreciate you bringing this to our attention. If there's anything we can do to improve your experience in the future, please don’t hesitate to reach out!

March 13, 2025

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Briyanna is an amazing Advisor, she was extremely knowledgeably and answered all of my questions with patience. She gave detailed answers and was very helpful. She is definitely an asset to the servi knowledgeably and answered all of my questions with patience. She gave detailed answers and was very helpful. She is definitely an asset to the service department. More

by HUNEY203

Verified Customer

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Recommend Dealer

Yes

Mar 14, 2025 -

Honda of Valley Stream responded

Hi, thank you for your review! We're thrilled to hear that Briyanna provided professional service. Her dedication truly makes a difference, and we appreciate your kind words. If you ever need anything, don’t hesitate to reach out!

March 12, 2025

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V e r y g o o d s e r v i c e *************** More

by ALIX1135656

Verified Customer

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Recommend Dealer

Yes

Other Employees Tagged: Willie Mejia, Clara Torres, Alex Marcel, Kevin Singh, Mark Skawinski, Brandon Martinez

Mar 12, 2025 -

Honda of Valley Stream responded

Hi, thank you for your review! We're glad to hear you had a great service experience. If you ever need anything, feel free to reach out!

March 11, 2025

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Great service and fast HelloVery efficient Took good care of my vehicle price are very straigh tforward of my vehicle price are very straigh tforward More

by omarrivera0120

Verified Customer

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Recommend Dealer

Yes

Mar 11, 2025 -

Honda of Valley Stream responded

Hi Omar, thank you for your review! We're glad to hear that you received efficient service. If you ever need anything, don’t hesitate to reach out!

March 10, 2025

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I called to have recalled service on my 2018 pilot, Brianna was wonderful in helping me set appointment and answered all my questions,Also followed up when my car was ready Brianna was wonderful in helping me set appointment and answered all my questions,Also followed up when my car was ready More

by AMIT3ANIL

Verified Customer

Service Price Transparency

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Recommend Dealer

Yes

Mar 13, 2025 -

Honda of Valley Stream responded

Hi, thank you for sharing your experience! We're glad to hear that Brianna provided excellent assistance in scheduling your recall service and kept you informed throughout the process. If you ever need anything, don't hesitate to reach out!

March 08, 2025

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Went in due to two recalls on my car and Briyanna assisted me with this. Said it would be about 2 1/2 hours and that was exactly it. She was efficient and friendly as was everyone there that I c assisted me with this. Said it would be about 2 1/2 hours and that was exactly it. She was efficient and friendly as was everyone there that I came in contact with. More

by kimbo0569

Verified Customer

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Service Time

Recommend Dealer

Yes

Mar 10, 2025 -

Honda of Valley Stream responded

Hi, thank you for sharing your experience! We're glad to hear that Briyanna and the team provided efficient service while handling your recalls. It's great that everything was completed within the expected timeframe. If you ever need anything, don’t hesitate to reach out!

March 07, 2025

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You guys are great. . that covers everything definitely I would recommend this place to my friends and family 👍🏻 . that covers everything definitely I would recommend this place to my friends and family 👍🏻 More

by muaricehuezo

Verified Customer

Service Price Transparency

Workmanship

Service Time

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Recommend Dealer

Yes

Mar 10, 2025 -

Honda of Valley Stream responded

Hi, thank you for your kind words! We're thrilled to hear that you had such a positive experience. If you ever need anything, don't hesitate to reach out!