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Briyanna Jones

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Briyanna Jones

Briyanna Jones | Page 39

Service Advisor

Honda of Valley Stream

164 Sunrise Hwy
Valley Stream, NY 11581

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4.8

522 Reviews

Overview Reviews (522)

4.8

522 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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522 Reviews of Briyanna Jones

August 12, 2024

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Briyanna was great - the entire experience was quick and simple. She helped me order a car to drive me home instead of waiting at the shop - which was a fantastic service. simple. She helped me order a car to drive me home instead of waiting at the shop - which was a fantastic service. More

by mshimonov

Verified Customer

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Recommend Dealer

Yes

Other Employees Tagged: Willie Mejia, Clara Torres, Alex Marcel, Kevin Singh, Mark Skawinski, Brandon Martinez , Jerry Lancaster JR

Aug 13, 2024 -

Honda of Valley Stream responded

Thank you for sharing your positive experience! We're delighted to hear that Briyanna made your visit quick and simple, and that she went the extra mile to help you arrange a ride home. We're glad you found this service helpful, and we look forward to serving you again in the future!

August 12, 2024

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Overall experience was great. Dropped my car off and received feedback about conditions of my brakes and rotors, and the repairs were made the same day. Dropped my car off and received feedback about conditions of my brakes and rotors, and the repairs were made the same day. More

by Ron Wilson

Verified Customer

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Recommend Dealer

Yes

Other Employees Tagged: Alex Marcel

Aug 12, 2024 -

Honda of Valley Stream responded

Thank you for sharing your positive experience! We're glad to hear that everything went smoothly, from dropping off your car to receiving feedback and having the repairs completed the same day. We appreciate your trust and look forward to serving you again in the future!

August 10, 2024

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The deal ship was great. Customer service was great and worked in a great fashion of time. Customer service was great and worked in a great fashion of time. More

by DAVISSHE13

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Recommend Dealer

Yes

Aug 12, 2024 -

Honda of Valley Stream responded

Thank you for your feedback! We're glad to hear that you had a great experience with our dealership and that our customer service met your expectations in a timely manner. We look forward to serving you again in the future!

August 10, 2024

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Brianna was very helpful and patient, explained how long it would take and contacted me when the vehicle was ready. Just was annoyed with the old man who wasn’t very helpful at pick up. it would take and contacted me when the vehicle was ready. Just was annoyed with the old man who wasn’t very helpful at pick up. More

by mshawna183

Verified Customer

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Recommend Dealer

Yes

Other Employees Tagged: Mark Skawinski

Aug 12, 2024 -

Honda of Valley Stream responded

Thank you for your feedback. We're pleased to hear that Brianna provided helpful and patient service, keeping you informed throughout the process. We apologize for the less-than-ideal experience you had at pick-up and appreciate you bringing it to our attention. We'll work to ensure that all interactions meet the high standards we strive for. We look forward to serving you again and providing a smoother experience next time!

August 09, 2024

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Far beyond my expectations. She was very knowledgable, fast and easy. Would highly recommend. Thank you for the services. She was very knowledgable, fast and easy. Would highly recommend. Thank you for the services. More

by john.dawson17.jd

Verified Customer

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Recommend Dealer

Yes

Other Employees Tagged: Willie Mejia, Clara Torres, Alex Marcel, Kevin Singh, Mark Skawinski, Brandon Martinez , Jerry Lancaster JR

Aug 12, 2024 -

Honda of Valley Stream responded

Thank you for your glowing feedback! We're thrilled to hear that the service exceeded your expectations and that you found the experience knowledgeable, fast, and easy. We appreciate your recommendation and look forward to serving you again in the future!

August 09, 2024

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For the first time there it was friendly service and the wait wasn’t that long Briyana was great with me too wait wasn’t that long Briyana was great with me too More

by gayleerrol

Verified Customer

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Recommend Dealer

Yes

Aug 12, 2024 -

Honda of Valley Stream responded

Thank you for sharing your first experience with us! We're glad to hear that you received friendly service and had a short wait. It's wonderful to know that Briyana made a great impression. We look forward to serving you again in the future!

August 09, 2024

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Great intake with Briyanna and she delivered the car as promised. great facility and thx for the free coffee promised. great facility and thx for the free coffee More

by jm4155

Verified Customer

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Recommend Dealer

Yes

Aug 09, 2024 -

Honda of Valley Stream responded

We're glad to hear that Briyanna provided a smooth intake process and delivered your car as promised. It's great to know you enjoyed the facility and the free coffee as well! Thank you for your feedback, and we look forward to serving you again!

August 08, 2024

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There was a very long wait for my oil change about 3 hours they did text me which was nice. Wish oil changes could be done a little more promptly.. hours they did text me which was nice. Wish oil changes could be done a little more promptly.. More

by mz3zoomteam

Verified Customer

Service Price Transparency

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Recommend Dealer

Yes

Aug 09, 2024 -

Honda of Valley Stream responded

We apologize for the long wait time you experienced during your oil change. We understand how valuable your time is and appreciate your patience. It's good to hear that our team kept you updated with a text, but we will work on improving the efficiency of our service. Thank you for your feedback, and we look forward to serving you more promptly in the future.

August 07, 2024

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I was told that I was only allowed one way car service. Lies. Very Disappointed Lies. Very Disappointed More

by mchcangel

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Recommend Dealer

Other Employees Tagged: Willie Mejia

Aug 08, 2024 -

Honda of Valley Stream responded

There seems to be a miscommunication somewhere during the 5 years we have serviced your vehicle. We have never offered two-way service. We have always offered only one way service. Please reach out if you need more information.

August 06, 2024

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Brianna demonstrated elected customer service to me. She made sure everything I requested was taken care of. Care of care was done in a timely manner She made sure everything I requested was taken care of. Care of care was done in a timely manner More

by bloomot

Verified Customer

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Recommend Dealer

Yes

Aug 06, 2024 -

Honda of Valley Stream responded

We're thrilled to hear that Brianna provided excellent customer service and ensured all your requests were taken care of promptly. Thank you for your feedback, and we look forward to serving you again!