Briyanna Jones | Page 40

Honda of Valley Stream responded

We apologize that your visit with us left you less than satisfied. As you were informed at your appointment before your inspection visit – the brake rotors on your vehicle have an excessive amount of rust on them. So when you brought the vehicle in for the inspection state regulations would not allow us to pass the vehicle for the New York Inspection. Additionally, it is not safe for you to drive the vehicle in that condition. Your safety is our top priority. We are happy to help you with the replacement of the rotors before performing another inspection. Please reach out if we can schedule the appointment to help you with this repair. Thank you!

Honda of Valley Stream responded

Thank you for your positive feedback! We're glad to hear that you received great service and that our team kept you informed about your vehicle's issues. It's great to know that your car was returned clean as well. If you need any further assistance, please don't hesitate to reach out. We appreciate your business and look forward to serving you again!

Honda of Valley Stream responded

Thank you for your kind words! We're delighted to hear that you found our team professional and that you liked your service advisor. We're glad to know you would choose to visit us again. If you need any further assistance, please don't hesitate to reach out. We look forward to serving you again!

Honda of Valley Stream responded

Thank you for your positive feedback! We're delighted to hear that you received great service, found our staff friendly, and that all work was completed on time. We're also glad to know that you found our prices competitive. If you need any further assistance, please don't hesitate to reach out. We appreciate your business and look forward to serving you again!

Honda of Valley Stream responded

Thank you for your positive feedback! We're glad to hear that you had a very good experience, especially with our mechanic. Fixing it right the first time is our goal, and we appreciate your recommendation. If you need any further assistance, please don't hesitate to reach out. We look forward to serving you again in the future!

Honda of Valley Stream responded

Thank you for your glowing review! We're thrilled to hear that you experienced amazing communication, excellent service, and great understanding from our team. It's wonderful to know that you feel your car is in trusted hands. We appreciate your kind words and look forward to continuing to provide you with outstanding service in the future!

Honda of Valley Stream responded

We're pleased to hear that you had a good experience and that the service time was accurate as promised. It's great to know that Briyanna was nice and helpful. We appreciate your kind words and look forward to serving you again in the future!

Honda of Valley Stream responded

Thank you for your wonderful feedback! We're delighted to hear that you love our location and find our staff welcoming and knowledgeable with great communication. It's great to know that you find our waiting area spacious and comfortable. We're pleased that Briyanna was very helpful and answered all your questions. We look forward to welcoming you back in the future!

Honda of Valley Stream responded

Thank you for sharing your experience! We're glad to hear that Ms. Jones was professional and made you feel comfortable despite being late for your maintenance check-up. We appreciate your feedback and look forward to providing you with excellent service in the future. If you need anything else, please don't hesitate to reach out. We're here to help!

Honda of Valley Stream responded

Thank you for your wonderful feedback! We're delighted to hear that Briyanna provided thorough explanations of the services and that you had an excellent experience during your first visit to our dealership. We appreciate your kind words and look forward to serving you again in the future. Thank you for choosing us!