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Brooke Jennings
Brooke Jennings at Master Buick GMC

Brooke Jennings | Page 6

Service Customer Care

Master Buick GMC

3710 Washington Rd
Augusta, GA 30907

4.8
95 Reviews
4.8

95 Reviews

Write a Review

95 Reviews of Brooke Jennings

June 15, 2026

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Employee Rating

Great service, very helpful and friendly. No complaints about any of the service. Staff keeps you updated if any other issues are found. AAA +++ More

by rick.biehl0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jun 15, 2026

Master Buick GMC responded

Thank you for your wonderful review, Rick! I appreciate your kind words about the service at Master Buick GMC Augusta. It's great to hear that you found us helpful and friendly, and that you were kept informed throughout your experience. We look forward to seeing you again soon! Sincerely, Will Schafer | Owner | wschafer@masterautomotive.com| 706-855-9400

June 10, 2026

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Employee Rating

I always receive great service and getting the free car wash was a nice bonus. More

by sonobest
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Jun 10, 2026

Master Buick GMC responded

Thank you for your kind words! I’m thrilled to hear that you consistently receive great service at Master Buick GMC Augusta and enjoyed the complimentary car wash. We look forward to seeing you again soon! Sincerely, Will Schafer | Owner | wschafer@masterautomotive.com| 706-855-9400

June 08, 2026

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Employee Rating

The dealership is great. I have bought new and used car there. I will do so again. More

by tross12
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Charles Williams, Bernard Hughes

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Jun 08, 2026

Master Buick GMC responded

Thank you for your wonderful review! I’m thrilled to hear you’ve had great experiences at Master Buick GMC Augusta, both with new and used cars. We look forward to assisting you again in the future! Sincerely, Will Schafer | Owner | wschafer@masterautomotive.com| 706-855-9400

June 06, 2026

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Employee Rating

I received fast and professional service. I am very happy with the work I received. More

by cmabrams1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Charles Williams, Steve MacDonald, William Fanning, Katie Stewart Schafer

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Jun 06, 2026

Master Buick GMC responded

Thank you for your kind words! I’m thrilled to hear that you received fast and professional service at Master Buick GMC Augusta. Your satisfaction is our priority, and we look forward to serving you again in the future! Sincerely, Will Schafer | Owner | wschafer@masterautomotive.com| 706-855-9400

June 06, 2026

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Employee Rating

The staff was very courteous and helpful to me. They were able to explain everything I had a question about. I would highly recommend this service department to all my family and friends. More

by WILLIAM.CATO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Jun 06, 2026

Master Buick GMC responded

Thank you for your wonderful review, William! I’m thrilled to hear that the staff at Master Buick GMC Augusta provided you with courteous and helpful service. Your recommendation means a lot to us, and I appreciate you sharing your experience. We look forward to assisting you and your family and friends in the future! Sincerely, Will Schafer | Owner | wschafer@masterautomotive.com| 706-855-9400

June 03, 2026

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Employee Rating

We want to commend Eddy Overby for his assistance, professionalism and outstanding customer service. Also our Sale Consultant Wayne Anderson for his tremendous professionalism and attention to detai More

by jamesauter
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Will Schafer, Frank Ward, Steve MacDonald, Katie Stewart Schafer , Ms. Annette

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Jun 04, 2026

Master Buick GMC responded

Thank you for your commendation, James! I truly appreciate your kind words about Eddy and Wayne. At Master Buick GMC Augusta, we pride ourselves on delivering exceptional customer service, and it’s great to hear that both Eddy and Wayne provided you with outstanding assistance and attention to detail. We look forward to seeing you again! Sincerely, Will Schafer | Owner | wschafer@masterautomotive.com| 706-855-9400

June 03, 2026

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Employee Rating

it was ok but took to long for just a oil change Thank you so very much More

by MANNINGGREGORY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nicole Rowell

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Jun 04, 2026

Master Buick GMC responded

Thank you for your feedback, Manning! I appreciate you choosing Master Buick GMC Augusta for your oil change. I understand that timely service is important, and we're always looking for ways to improve our efficiency. Please feel free to reach out if you have any more suggestions or if there's anything we can assist you with in the future. We hope to see you again soon! Sincerely, Will Schafer | Owner | wschafer@masterautomotive.com| 706-855-9400

May 31, 2026

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Employee Rating

They were friendly and prompt. I sat in comfort while I waited, drinking complimentary Kuerig coffee. At the end I received a lovely complimentary car wash which was badly needed. More

by rosegoossen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: William Fanning

Print
Jun 01, 2026

Master Buick GMC responded

Thank you for your wonderful review, Rose! I’m delighted to hear that you enjoyed our friendly service and were able to relax with some coffee while waiting. I’m also glad you appreciated the complimentary car wash! We look forward to welcoming you back to Master Buick GMC Augusta in the future. Safe travels! Sincerely, Will Schafer | Owner | wschafer@masterautomotive.com| 706-855-9400

May 29, 2026

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Employee Rating

It was a good experience. Prompt and did not have to wait long. Workers friendly. More

by brusry
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
Print
May 30, 2026

Master Buick GMC responded

Thank you for your wonderful review! I’m thrilled to hear that you had a good experience at Master Buick GMC Augusta. We strive to provide prompt and friendly service, and it's great to know we met your expectations. We look forward to seeing you again soon! Sincerely, Will Schafer | Owner | wschafer@masterautomotive.com| 706-855-9400

May 28, 2026

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Employee Rating

The service team worked me in for an unscheduled oil change and had me back on the road in 90 minutes. More

by rick.connolly
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: William Fanning

Print
May 29, 2026

Master Buick GMC responded

Thank you for your kind words, Rick! I’m thrilled to hear that our service team at Master Buick GMC Augusta was able to accommodate you for your unscheduled oil change and get you back on the road quickly. I appreciate your feedback, and we look forward to assisting you again in the future! Sincerely, Will Schafer | Owner | wschafer@masterautomotive.com| 706-855-9400

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