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Bruce Hanson
Bruce Hanson at Flood Mazda

Bruce Hanson

Service Advisor

Flood Mazda

220 Old Tower Hill Rd
Wakefield, RI 02879

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4.8
314 Reviews

I started in the Auto Industry over 40 years ago and have been at Flood Mazda for 17 years. I recently transitioned from being the Shop Foreman here at Flood Mazda to take on the role of Service Advisor. I have first hand knowledge of what it takes to handle all of your automotive needs in a clear and methodical manner as well as can be an amazing resource for anyone that has questions about their vehicle or how to properly maintain it.

Dealership Experience

21 yrs, 4 mos

Industry Experience

43 yrs, 4 mos

Specialties & Trainings

Master Certified Mazda Technician with over 40 years of First Hand Experience

4.8

314 Reviews

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314 Reviews of Bruce Hanson

April 04, 2026

Dealership Rating
Employee Rating

Awesome they are good and friendly They always let me know what is wrong and ask what I want todo More

by CAGOODNESS
Recommend Dealer
Yes

Other Employees Tagged: Bruce Hanson

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Apr 04, 2026

Flood Mazda responded

Thank you for your fantastic review. We’re glad our team explained each issue clearly and asked how you wanted to proceed with your Jeep Compass. We look forward to assisting you again. Jason J. Palmari Director of Marketing and Business Development Flood Mazda 220 Old Tower Hill Road Wakefield, RI 02879 www.floodmazda.com jpalmari@floodauto.com dealership: 1.401.284.4700 direct: 1.401.284.4703 cell call/text: 1.401.347.9005

April 02, 2026

Dealership Rating
Employee Rating

I will do that later. .. I may decide to have our 2024 prius prime serviced there. If that is possible... More

by Jjjhixon
Recommend Dealer
Yes

Other Employees Tagged: Bruce Hanson

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Apr 05, 2026

Flood Mazda responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Flood Mazda. We look forward to having you as one of our valued customers for many more years to come! Jason J. Palmari Director of Marketing and Business Development Flood Mazda 220 Old Tower Hill Road Wakefield, RI 02879 www.floodmazda.com jpalmari@floodauto.com dealership: 1.401.284.4700 direct: 1.401.284.4703 cell call/text: 1.401.347.9005

March 28, 2026

Dealership Rating
Employee Rating

Place was great, service advisor was knowledgeable, maintenance was completed on time....very happy. Excellent service More

by FLOOD50
Recommend Dealer
Yes

Other Employees Tagged: Bruce Hanson

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Mar 28, 2026

Flood Mazda responded

Thank you for taking the time to share your feedback. We’re happy Bruce could assist you and that maintenance on your CX-9 was completed on time. We look forward to helping you again. Jason J. Palmari Director of Marketing and Business Development Flood Mazda 220 Old Tower Hill Road Wakefield, RI 02879 www.floodmazda.com jpalmari@floodauto.com dealership: 1.401.284.4700 direct: 1.401.284.4703 cell call/text: 1.401.347.9005

March 22, 2026

Dealership Rating
Employee Rating

Through. Timely. Just a great experience. The technician video of the work done to the car is very helpful. More

by MCed
Recommend Dealer
Yes

Other Employees Tagged: Bruce Hanson

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Mar 22, 2026

Flood Mazda responded

Thank you for highlighting the thorough and timely service on your Mazda6. We’re glad the technician’s video gave you clear insight into the work performed. We look forward to assisting with your future maintenance. Jason J. Palmari Director of Marketing and Business Development Flood Mazda 220 Old Tower Hill Road Wakefield, RI 02879 www.floodmazda.com jpalmari@floodauto.com dealership: 1.401.284.4700 direct: 1.401.284.4703 cell call/text: 1.401.347.9005

March 12, 2026

Dealership Rating
Employee Rating

Very good I had a great experience at flood Mazda. They have excellent customer service. More

by DPHANEUF26
Recommend Dealer
Yes

Other Employees Tagged: Bruce Hanson

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Mar 12, 2026

Flood Mazda responded

We appreciate you sharing your positive experience. We’re glad our customer service team delivered strong support during your Mazda service visit. We look forward to serving you again. Jason J. Palmari Director of Marketing and Business Development Flood Mazda 220 Old Tower Hill Road Wakefield, RI 02879 www.floodmazda.com jpalmari@floodauto.com dealership: 1.401.284.4700 direct: 1.401.284.4703 cell call/text: 1.401.347.9005

March 06, 2026

Dealership Rating
Employee Rating

The service department is excellent The employees go above and beyond And they washed my car when they were finished More

by BHANSON500
Recommend Dealer
Yes

Other Employees Tagged: Bruce Hanson

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Mar 07, 2026

Flood Mazda responded

We’re thrilled our service team, including Bruce, went the extra mile with your Mazda CX-5 and even washed it after completing the work. Knowing you had a seamless experience means a lot to us. Thanks for sharing your feedback! Jason J. Palmari Director of Marketing and Business Development Flood Mazda 220 Old Tower Hill Road Wakefield, RI 02879 www.floodmazda.com jpalmari@floodauto.com dealership: 1.401.284.4700 direct: 1.401.284.4703 cell call/text: 1.401.347.9005

February 25, 2026

Dealership Rating
Employee Rating

Great people who know what they are doing The whole service team is the best & that's why I keep buying cars from flood Mazda More

by HADOM329
Recommend Dealer
Yes

Other Employees Tagged: Bruce Hanson

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Feb 25, 2026

Flood Mazda responded

Bruce and the service team are thrilled to hear you appreciate their expertise. Thank you for your continued loyalty to Mazda, and for trusting us with your CX-30. Jason J. Palmari Director of Marketing and Business Development Flood Mazda 220 Old Tower Hill Road Wakefield, RI 02879 www.floodmazda.com jpalmari@floodauto.com dealership: 1.401.284.4700 direct: 1.401.284.4703 cell call/text: 1.401.347.9005

February 25, 2026

Dealership Rating
Employee Rating

Great people who know what they are doing The whole service team is the best & that's why I keep buying cars from flood Mazda More

by HADOM329
Recommend Dealer
Yes

Other Employees Tagged: Bruce Hanson

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Feb 25, 2026

Flood Mazda responded

It’s wonderful to hear that Bruce and our service team continue to impress you. We appreciate your loyalty and the opportunity to keep your Mazda CX-30 running at its best. Thank you for choosing us for both service and vehicle purchases. Jason J. Palmari Director of Marketing and Business Development Flood Mazda 220 Old Tower Hill Road Wakefield, RI 02879 www.floodmazda.com jpalmari@floodauto.com dealership: 1.401.284.4700 direct: 1.401.284.4703 cell call/text: 1.401.347.9005

February 24, 2026

Dealership Rating
Employee Rating

Great people, exceptional service, comfortable atmosphere while waiting for my car to be done in a timely fashion. More

by DELWAITE5
Recommend Dealer
Yes

Other Employees Tagged: Bruce Hanson

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Feb 25, 2026

Flood Mazda responded

Bruce and our team are thrilled to hear you found the atmosphere comfortable and your Mazda serviced promptly. Thank you for sharing your positive experience and for the five-star rating. Please let us know if there’s anything else we can assist you with. Jason J. Palmari Director of Marketing and Business Development Flood Mazda 220 Old Tower Hill Road Wakefield, RI 02879 www.floodmazda.com jpalmari@floodauto.com dealership: 1.401.284.4700 direct: 1.401.284.4703 cell call/text: 1.401.347.9005

February 22, 2026

Dealership Rating
Employee Rating

They didn't look up the fact that I did have an extended warranty or they lied and said I didn't have it when I did told me I needed to have a whole new motor put in and offered me less than what my car is More

by AAMARAL
Recommend Dealer
No

Other Employees Tagged: Bruce Hanson

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