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Bruce Hanson
Bruce Hanson at Flood Mazda

Bruce Hanson

Service Advisor

Flood Mazda

220 Old Tower Hill Rd
Wakefield, RI 02879

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4.8
340 Reviews

I started in the Auto Industry over 40 years ago and have been at Flood Mazda for 17 years. I recently transitioned from being the Shop Foreman here at Flood Mazda to take on the role of Service Advisor. I have first hand knowledge of what it takes to handle all of your automotive needs in a clear and methodical manner as well as can be an amazing resource for anyone that has questions about their vehicle or how to properly maintain it.

Dealership Experience

21 yrs, 8 mos

Industry Experience

43 yrs, 8 mos

Specialties & Trainings

Master Certified Mazda Technician with over 40 years of First Hand Experience

4.8

340 Reviews

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340 Reviews of Bruce Hanson

August 18, 2026

Dealership Rating
Employee Rating

Easy to schedule, took me on time and completed service in a timely manner. Really liked the service video showing me the service in stages. More

by templemk
Recommend Dealer
Yes

Other Employees Tagged: Bruce Hanson

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Aug 18, 2026

Flood Mazda responded

Knowing that our on-time scheduling and efficient service on your Mazda CX-5 met your expectations is rewarding. Your praise for the stage-by-stage video walkthrough means a lot to our team. Kathleen Babbitt Customer Relations Specialist Flood Mazda 220 Old Tower Hill Rd Wakefield, RI 02879 kbabbitt@floodauto.com 401-284-4700

August 15, 2026

Dealership Rating
Employee Rating

Very efficient. Staff always pleasant and knowledgeable. Work done in timely manner Have a nice day More

by kategorman48
Recommend Dealer
Yes

Other Employees Tagged: Bruce Hanson

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Aug 15, 2026

Flood Mazda responded

Thanks for the five-star rating! We’re glad our service team could complete the work on your Mazda CX-30 efficiently, and Bruce appreciates your kind words about their knowledge and friendliness. Kathleen Babbitt Customer Relations Specialist Flood Mazda 220 Old Tower Hill Rd Wakefield, RI 02879 kbabbitt@floodauto.com 401-284-4700

August 11, 2026

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Employee Rating

This dealership is very efficient and cooperative with all my needs. Delighted I chose them. More

by KMENARD32137
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Cody Harvey

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Aug 11, 2026

Flood Mazda responded

Providing prompt, accommodating service for your Mazda CX-5 is how our service department operates. Knowing you’re delighted with your decision means a lot to us. Kathleen Babbitt Customer Relations Specialist Flood Mazda 220 Old Tower Hill Rd Wakefield, RI 02879 kbabbitt@floodauto.com 401-284-4700

August 08, 2026

Dealership Rating
Employee Rating

Professional, quick and thorough. Comfortable space to wait, I appreciate the text updates Friendly and helpful More

by Lmb
Recommend Dealer
Yes

Other Employees Tagged: Bruce Hanson

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Aug 09, 2026

Flood Mazda responded

We’re pleased the service on your Mazda CX-5 felt professional and efficient. Knowing our text updates and comfortable waiting area kept you informed and at ease means a lot to our service team. Kathleen Babbitt Customer Relations Specialist Flood Mazda 220 Old Tower Hill Rd Wakefield, RI 02879 kbabbitt@floodauto.com 401-284-4700

August 04, 2026

Dealership Rating
Employee Rating

This dealership is great to deal with. I have been a customer for years with multiple leases. They are friendly, accommodating and up front about work and costs. More

by JNSSTADNICK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Steve Furtardo, Anthony Marshall

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Aug 04, 2026

Flood Mazda responded

Our service team appreciates your long-term loyalty and the trust you place in us for your Mazda CX-5. Knowing that our accommodating approach and clear cost explanations have kept you coming back for years means a lot to our team. Kathleen Babbitt Customer Relations Specialist Flood Mazda 220 Old Tower Hill Rd Wakefield, RI 02879 kbabbitt@floodauto.com 401-284-4700

July 31, 2026

Dealership Rating
Employee Rating

Every time I go in for service, the staff is professional and quick to assist; takes care of my needs efficiently, and the place is always immaculately clean! Coffee and snack station always has an assortmen More

by Jdiez1969
Recommend Dealer
Yes

Other Employees Tagged: Bruce Hanson

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Jul 31, 2026

Flood Mazda responded

It’s wonderful to hear the staff consistently provided professional and efficient service while keeping the facility spotless. We’re glad the coffee and snack selection added to your visit and look forward to caring for your Mazda again. Kathleen Babbitt Customer Relations Specialist Flood Mazda 220 Old Tower Hill Rd Wakefield, RI 02879 kbabbitt@floodauto.com 401-284-4700

July 25, 2026

Dealership Rating
Employee Rating

I find them to be exceptional! Bruce and Stephen go above and beyond for their customers! You are fortunate to have the best dealership due to Your great employees! Take Good care More

by Pattygardiner0502
Recommend Dealer
Yes

Other Employees Tagged: Bruce Hanson

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Jul 25, 2026

Flood Mazda responded

We’re delighted that Bruce went above and beyond during your Mazda CX-5 service. We’ll share your praise with the team. Thank you for trusting us, and we look forward to assisting you again. Jason J. Palmari Director of Marketing and Business Development Flood Mazda 220 Old Tower Hill Road Wakefield, RI 02879 www.floodmazda.com jpalmari@floodauto.com dealership: 1.401.284.4700 direct: 1.401.284.4703 cell call/text: 1.401.347.9005

July 22, 2026

Dealership Rating
Employee Rating

They are very thorough and attentive. Great job explaining what they doing and why. I love the service videos! More

by MCed
Recommend Dealer
Yes

Other Employees Tagged: Bruce Hanson

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Jul 22, 2026

Flood Mazda responded

Bruce and the team appreciate you noticing their thorough and attentive approach during your Mazda service. We’re glad the video walk-throughs and clear explanations made everything easy to follow. Thank you for sharing your experience and we look forward to helping with your Mazda again. Jason J. Palmari Director of Marketing and Business Development Flood Mazda 220 Old Tower Hill Road Wakefield, RI 02879 www.floodmazda.com jpalmari@floodauto.com dealership: 1.401.284.4700 direct: 1.401.284.4703 cell call/text: 1.401.347.9005

July 18, 2026

Dealership Rating
Employee Rating

The service was excellent and the advisors were very good to work with. Good appointment. More

by ALWILL3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mary Ellen Walton

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Jul 18, 2026

Flood Mazda responded

Thank you for the great feedback on your Mazda CX-5 service. We’re glad the advisors delivered an excellent experience and your appointment went smoothly. We appreciate you choosing us and look forward to your next visit. Jason J. Palmari Director of Marketing and Business Development Flood Mazda 220 Old Tower Hill Road Wakefield, RI 02879 www.floodmazda.com jpalmari@floodauto.com dealership: 1.401.284.4700 direct: 1.401.284.4703 cell call/text: 1.401.347.9005

July 09, 2026

Dealership Rating
Employee Rating

They are friendly, Service my car in a timely manner in do not try to sell me excessive parts. More

by ventroner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Flood, Steve Furtardo, Anthony Marshall, Mary Ellen Walton

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Jul 09, 2026

Flood Mazda responded

We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. We look forward to continuing to serve you in the future! Jason J. Palmari Director of Marketing and Business Development Flood Mazda 220 Old Tower Hill Road Wakefield, RI 02879 www.floodmazda.com jpalmari@floodauto.com dealership: 1.401.284.4700 direct: 1.401.284.4703 cell call/text: 1.401.347.9005

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