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Bruce Hanson
Bruce Hanson at Flood Mazda

Bruce Hanson

Service Advisor

Flood Mazda

220 Old Tower Hill Rd
Wakefield, RI 02879

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4.8
324 Reviews

I started in the Auto Industry over 40 years ago and have been at Flood Mazda for 17 years. I recently transitioned from being the Shop Foreman here at Flood Mazda to take on the role of Service Advisor. I have first hand knowledge of what it takes to handle all of your automotive needs in a clear and methodical manner as well as can be an amazing resource for anyone that has questions about their vehicle or how to properly maintain it.

Dealership Experience

21 yrs, 6 mos

Industry Experience

43 yrs, 6 mos

Specialties & Trainings

Master Certified Mazda Technician with over 40 years of First Hand Experience

4.8

324 Reviews

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324 Reviews of Bruce Hanson

June 19, 2026

Dealership Rating
Employee Rating

Always provides excellent service We've never had any issues in many years of using Flood Mazda service More

by ANDREWMCCOY123
Recommend Dealer
Yes

Other Employees Tagged: Bruce Hanson

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Jun 19, 2026

Flood Mazda responded

Thank you for trusting us with your Mazda CX-90 over the years. We’re thrilled to know you’ve enjoyed trouble-free ownership and reliable service. Bruce and the team look forward to helping you maintain that performance for years to come. Jason J. Palmari Director of Marketing and Business Development Flood Mazda 220 Old Tower Hill Road Wakefield, RI 02879 www.floodmazda.com jpalmari@floodauto.com dealership: 1.401.284.4700 direct: 1.401.284.4703 cell call/text: 1.401.347.9005

June 18, 2026

Dealership Rating
Employee Rating

Excellent! ! Bruce explained everything to me. Plus I got a video Very professional thru the whole experience More

by PATTYHEG58
Recommend Dealer
Yes

Other Employees Tagged: Bruce Hanson

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Jun 18, 2026

Flood Mazda responded

It’s great to hear that Bruce’s detailed explanations and the video made your Mazda CX-30 service seamless. We’re glad you felt the entire process was professional. Please let us know if there’s anything else we can do for you. Jason J. Palmari Director of Marketing and Business Development Flood Mazda 220 Old Tower Hill Road Wakefield, RI 02879 www.floodmazda.com jpalmari@floodauto.com dealership: 1.401.284.4700 direct: 1.401.284.4703 cell call/text: 1.401.347.9005

June 18, 2026

Dealership Rating
Employee Rating

They are helpful, kind, friendly and I won't go anywhere else All of the people that work there are outstanding in every way More

by DLBERG1025
Recommend Dealer
Yes

Other Employees Tagged: Bruce Hanson

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Jun 18, 2026

Flood Mazda responded

Bruce and our team are delighted to hear everyone was helpful, kind, and friendly during your Mazda service. Thank you for your loyalty, and we look forward to serving you again. Jason J. Palmari Director of Marketing and Business Development Flood Mazda 220 Old Tower Hill Road Wakefield, RI 02879 www.floodmazda.com jpalmari@floodauto.com dealership: 1.401.284.4700 direct: 1.401.284.4703 cell call/text: 1.401.347.9005

June 15, 2026

Dealership Rating
Employee Rating

Very accommodating Easy to make an appointment, kept me up to date with progress! Washed my car More

by LPALMISANO
Recommend Dealer
Yes

Other Employees Tagged: Bruce Hanson

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Jun 16, 2026

Flood Mazda responded

It’s wonderful that scheduling was easy and our team kept you informed throughout the service. It was our pleasure to accommodate you and ensure your Mazda left clean and ready for the road. Jason J. Palmari Director of Marketing and Business Development Flood Mazda 220 Old Tower Hill Road Wakefield, RI 02879 www.floodmazda.com jpalmari@floodauto.com dealership: 1.401.284.4700 direct: 1.401.284.4703 cell call/text: 1.401.347.9005

June 14, 2026

Dealership Rating
Employee Rating

Always kind and professional. Service with a smile. Service department is great. Car is always ready on time. More

by A.LARRAT
Recommend Dealer
Yes

Other Employees Tagged: Bruce Hanson

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Jun 14, 2026

Flood Mazda responded

Thank you for highlighting the friendly, professional care at our Mazda service center. Bruce and the rest of the team are glad your CX-5 is ready promptly every time. Thanks for sharing your experience. Jason J. Palmari Director of Marketing and Business Development Flood Mazda 220 Old Tower Hill Road Wakefield, RI 02879 www.floodmazda.com jpalmari@floodauto.com dealership: 1.401.284.4700 direct: 1.401.284.4703 cell call/text: 1.401.347.9005

June 11, 2026

Dealership Rating
Employee Rating

Friendly, fast, easy Great friendly service. Fast and easy check in and check out Fabulous More

by hpetrone1102
Recommend Dealer
Yes

Other Employees Tagged: Bruce Hanson

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Jun 11, 2026

Flood Mazda responded

We’re pleased to hear our service team made the check-in and check-out efficient and straightforward for your Mazda. Bruce and our service staff appreciate your feedback and look forward to assisting you again. Jason J. Palmari Director of Marketing and Business Development Flood Mazda 220 Old Tower Hill Road Wakefield, RI 02879 www.floodmazda.com jpalmari@floodauto.com dealership: 1.401.284.4700 direct: 1.401.284.4703 cell call/text: 1.401.347.9005

May 05, 2026

Dealership Rating
Employee Rating

Best dealership around! Bruce is the best! Always squeezes me in at the last minute. More

by MAMABABBITT@GMAIL.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Flood, Russell Cunha, Cody Harvey, Steve Furtardo, Kathie Babbitt

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May 05, 2026

Flood Mazda responded

We’re thrilled that Bruce’s attentive service and our team’s flexibility have made maintaining your Mazda so easy. He always works to fit you in on short notice. Thank you for trusting us with your Mazda maintenance. Jason J. Palmari Director of Marketing and Business Development Flood Mazda 220 Old Tower Hill Road Wakefield, RI 02879 www.floodmazda.com jpalmari@floodauto.com dealership: 1.401.284.4700 direct: 1.401.284.4703 cell call/text: 1.401.347.9005

April 29, 2026

Dealership Rating
Employee Rating

all staff were very friendly and helped assist me quickly! I would definitely go back. More

by Andrew Knight
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Apr 29, 2026

Flood Mazda responded

Bruce and our team appreciate your kind words about our friendly, efficient service on your Mazda CX-5. We look forward to welcoming you back soon. Jason J. Palmari Director of Marketing and Business Development Flood Mazda 220 Old Tower Hill Road Wakefield, RI 02879 www.floodmazda.com jpalmari@floodauto.com dealership: 1.401.284.4700 direct: 1.401.284.4703 cell call/text: 1.401.347.9005

April 17, 2026

Dealership Rating
Employee Rating

Ouustanding service. Competent friendly people. The best the best the best the best the best More

by SPINELLI330
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Steve Furtardo, Anthony Marshall, Mary Ellen Walton

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Apr 17, 2026

Flood Mazda responded

Thanks for highlighting our service on your Mazda CX-5. We’re delighted our team’s friendly and knowledgeable approach stood out. We appreciate your trust and look forward to welcoming you back. Jason J. Palmari Director of Marketing and Business Development Flood Mazda 220 Old Tower Hill Road Wakefield, RI 02879 www.floodmazda.com jpalmari@floodauto.com dealership: 1.401.284.4700 direct: 1.401.284.4703 cell call/text: 1.401.347.9005

April 16, 2026

Dealership Rating
Employee Rating

Great communication from beginning to end of service. Every step of the process was handled professionally. Will continue using flood for all scheduled service. More

by SMEADLAKE
Recommend Dealer
Yes

Other Employees Tagged: Bruce Hanson

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Apr 16, 2026

Flood Mazda responded

We’re thrilled to hear the service on your Mazda CX-50 was seamless from start to finish. Bruce and the team appreciate your trust and look forward to handling all your future scheduled maintenance. Jason J. Palmari Director of Marketing and Business Development Flood Mazda 220 Old Tower Hill Road Wakefield, RI 02879 www.floodmazda.com jpalmari@floodauto.com dealership: 1.401.284.4700 direct: 1.401.284.4703 cell call/text: 1.401.347.9005

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