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Bruce Hanson
Bruce Hanson at Flood Mazda

Bruce Hanson

Service Advisor

Flood Mazda

220 Old Tower Hill Rd
Wakefield, RI 02879

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4.8
354 Reviews

I started in the Auto Industry over 40 years ago and have been at Flood Mazda for 17 years. I recently transitioned from being the Shop Foreman here at Flood Mazda to take on the role of Service Advisor. I have first hand knowledge of what it takes to handle all of your automotive needs in a clear and methodical manner as well as can be an amazing resource for anyone that has questions about their vehicle or how to properly maintain it.

Dealership Experience

21 yrs, 10 mos

Industry Experience

43 yrs, 10 mos

Specialties & Trainings

Master Certified Mazda Technician with over 40 years of First Hand Experience

4.8

354 Reviews

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354 Reviews of Bruce Hanson

October 16, 2026

Dealership Rating
Employee Rating

We have bought three new Mazda's through Flood Mazda and have them serviced there as well. More

by JCONCA12
Recommend Dealer
Yes

Other Employees Tagged: Bruce Hanson

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Oct 16, 2026

Flood Mazda responded

After purchasing three new Mazdas and having your CX-5 serviced here, your continued loyalty means a lot to our team. Hearing that you rely on us for both sales and service is truly rewarding. Kathleen Babbitt Customer Relations Specialist Flood Mazda 220 Old Tower Hill Rd Wakefield, RI 02879 kbabbitt@floodauto.com 401-284-4700

September 30, 2026

Dealership Rating
Employee Rating

Entire process of purchasing a vehicle was well explained and easy from start to finish. All of the staff was pleasant and easy to deal with More

by GREGSKOROHOD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Russell Cunha, Cody Harvey, Lucas Segura

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Sep 30, 2026

Flood Mazda responded

Our service team enjoyed making the Mazda CX-5 service process clear and straightforward for you. Knowing you found our staff pleasant and easy to work with means a lot to us. Kathleen Babbitt Customer Relations Specialist Flood Mazda 220 Old Tower Hill Rd Wakefield, RI 02879 kbabbitt@floodauto.com 401-284-4700

September 30, 2026

Dealership Rating
Employee Rating

Very pleasant and friendly atmosphere A clean environment with light refreshments make going to the dealership a pleasant experience More

by Michael_jamesjr
Recommend Dealer
Yes

Other Employees Tagged: Bruce Hanson

Print
Sep 30, 2026

Flood Mazda responded

Thank you for your kind words about our welcoming space and refreshments during your Mazda3 service. Hearing that these details made your visit more enjoyable means a lot to Bruce and our service team. Kathleen Babbitt Customer Relations Specialist Flood Mazda 220 Old Tower Hill Rd Wakefield, RI 02879 kbabbitt@floodauto.com 401-284-4700

September 27, 2026

Dealership Rating
Employee Rating

Always clean, professional, and welcoming I have a great deal of confidence in Flood Mazda More

by DGIFFORD1
Recommend Dealer
Yes

Other Employees Tagged: Bruce Hanson

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Sep 27, 2026

Flood Mazda responded

Knowing our facility felt clean and welcoming means a lot. We’re grateful you trust us with the service on your Mazda CX-5 and appreciate your confidence. Kathleen Babbitt Customer Relations Specialist Flood Mazda 220 Old Tower Hill Rd Wakefield, RI 02879 kbabbitt@floodauto.com 401-284-4700

September 24, 2026

Dealership Rating
Employee Rating

I’ve enjoyed working with Flood Mazda over the years. Used to take my car to Tasca, but I changed back to Flood for better service. More

by KASLEYM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Sep 24, 2026

Flood Mazda responded

Knowing you’ve enjoyed working with our service department over the years and chose to bring your Mazda3 back for care means a great deal to our service team. We’re here anytime your Mazda3 needs attention. Kathleen Babbitt Customer Relations Specialist Flood Mazda 220 Old Tower Hill Rd Wakefield, RI 02879 kbabbitt@floodauto.com 401-284-4700

September 23, 2026

Dealership Rating
Employee Rating

Always polite and very friendly. They keep you informed about the status of your vehicle More

by isble420
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Steve Furtardo, Anthony Marshall, Mary Ellen Walton

Print
Sep 23, 2026

Flood Mazda responded

Thank you for the five-star rating and for noting how courteous and welcoming our service team is. We’re glad we keep you informed every step of the way during your Mazda3’s service. Kathleen Babbitt Customer Relations Specialist Flood Mazda 220 Old Tower Hill Rd Wakefield, RI 02879 kbabbitt@floodauto.com 401-284-4700

September 18, 2026

Dealership Rating
Employee Rating

First class all the way. From entry to exit, the Flood service dept and staff go above and beyond. More

by GREGBOURIS60
Recommend Dealer
Yes

Other Employees Tagged: Bruce Hanson

Print
Sep 18, 2026

Flood Mazda responded

Knowing the service on your Mazda CX-90 felt exceptional from start to finish is rewarding. Hearing your praise for our team going above and beyond means a lot to us. Kathleen Babbitt Customer Relations Specialist Flood Mazda 220 Old Tower Hill Rd Wakefield, RI 02879 kbabbitt@floodauto.com 401-284-4700

September 13, 2026

Dealership Rating
Employee Rating

Steven the service manager is great. He does everything he can work with you. He tries to get your car in and out as quickly as possible. More

by lauramarrone
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joaquin Pangelian, Steve Furtardo, Chuck Cook, Anthony Marshall, Mary Ellen Walton

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Sep 13, 2026

Flood Mazda responded

Your note about Steve accommodating your schedule and getting your Mazda CX-5 in and out quickly reflects our service team’s commitment to efficient, attentive care. Hearing that the process was easy for you means a lot to us. Kathleen Babbitt Customer Relations Specialist Flood Mazda 220 Old Tower Hill Rd Wakefield, RI 02879 kbabbitt@floodauto.com 401-284-4700

September 10, 2026

Dealership Rating
Employee Rating

They did a good putting the tires on and aligning the front end. They provided us with a nice loaner car. More

by SUSANMTROUT0203
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Steve Furtardo, Anthony Marshall, Mary Ellen Walton

Print
Sep 10, 2026

Flood Mazda responded

Knowing that the tire installation and front-end alignment on your Mazda6 met your needs is rewarding. We’re glad our loaner car made your visit more convenient. Kathleen Babbitt Customer Relations Specialist Flood Mazda 220 Old Tower Hill Rd Wakefield, RI 02879 kbabbitt@floodauto.com 401-284-4700

September 09, 2026

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Employee Rating

Friendly and honest From the sales dept to service, everyone is friendly, polite and always willing to help you out More

by EILEENP6719@GMAIL.COM
Recommend Dealer
Yes

Other Employees Tagged: Bruce Hanson

Print
Sep 09, 2026

Flood Mazda responded

Knowing you found our sales and service teams both honest and helpful means a great deal to us. Thank you for trusting us with your Mazda CX-5 maintenance. Kathleen Babbitt Customer Relations Specialist Flood Mazda 220 Old Tower Hill Rd Wakefield, RI 02879 kbabbitt@floodauto.com 401-284-4700

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