Bruce Hanson
Bruce Hanson at Flood Mazda
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Bruce Hanson | Page 2

Service Advisor

Flood Mazda

220 Old Tower Hill Rd
Wakefield, RI 02879

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4.8
167 Reviews

I started in the Auto Industry over 40 years ago and have been at Flood Mazda for 17 years. I recently transitioned from being the Shop Foreman here at Flood Mazda to take on the role of Service Advisor. I have first hand knowledge of what it takes to handle all of your automotive needs in a clear and methodical manner as well as can be an amazing resource for anyone that has questions about their vehicle or how to properly maintain it.

Dealership Experience

19 yrs, 4 mos

Industry Experience

41 yrs, 4 mos

Specialties & Trainings

Master Certified Mazda Technician with over 40 years of First Hand Experience

4.8

167 Reviews

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167 Reviews of Bruce Hanson

December 01, 2023

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Employee Rating

I had my 2008 madaz sub frame replaced very happy and left my car 2 weeks there and they are very nice to me More

by LAKOTAWALOKE
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Frank Polanco

Dec 07, 2023

Flood Mazda responded

Good Morning, Thank you for the 5-Star review. Here at Flood Mazda, our goal is 100% customer satisfaction. Thank you for trusting in us to do the job. Happy Holidays! Sincerely, > KATHLEEN BABBITT > Customer Relations Specialist > Flood Mazda > kathiebabbitt@floodauto.com > 401-284-4700

November 28, 2023

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Thank you for all your help. Great deal ship to do business with. They take good care of you and your vehicle More

by joyce
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Recommend Dealer
Yes

Other Employees Tagged: Steve Furtardo

Nov 30, 2023

Flood Mazda responded

Dear Joyce, Thank you for the positive feedback regarding our service department. We strive to provide our customers with an upfront, transparent, and hassle-free experience. We look forward to seeing you again. Happy Holidays. Kathie Babbitt Customer Relations Specialist p. 401.284.4700 e. kathiebabbitt@floodauto.com www.floodmazda.com "Come Experience The Flood Way"

November 17, 2023

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This is the only dealership I go to that I trust with my car. I have been dealing with Flood Mazda in Wakefield for over 12 years. I would recommend anybody to go to the dealership best customer service, an More

by Tanya
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Steve Furtardo, William Albro , Frank Polanco

Nov 20, 2023

Flood Mazda responded

Dear Tanya, Thank you for the positive review! Thank for your dedication and recommending us to your friends. We stand by our service in excellence! We look forward to seeing you again soon. Happy Holidays. Kathie Babbitt Customer Relations Specialist p. 401.284.4700 e. kathiebabbitt@floodauto.com www.floodmazda.com "Come Experience The Flood Way

November 15, 2023

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Great communication at all stages of the service, and making sure the customer was happy about the service More

by HAMID.R.GHAZIZADEH
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Steve Furtardo

Nov 20, 2023

Flood Mazda responded

Dear Hamid, Thank you for taking the time to leave a review. Our goal is 100% customer satisfaction here at Flood Mazda. We look forward to seeing you again soon. Happy Holidays. Kathie Babbitt Customer Relations Specialist p. 401.284.4700 e. kathiebabbitt@floodauto.com www.floodmazda.com "Come Experience The Flood Way

November 11, 2023

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Great dealership! They meet and often exceed expectations. I highly recommend Flood Mazda. Sales and Service. More

by JOHNASTRINGER1
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes
Nov 14, 2023

Flood Mazda responded

Dear John, Thank you so much for the positive review with Flood Mazda and Anthony. Our goal is 100% customer satisfaction, and it sounds like we achieved that with you. We want every experience to be "five stars"! We look forward to seeing you again. Kathie Babbitt Customer Relations Specialist p. 401.284.4700 e. kathiebabbitt@floodauto.com www.floodmazda.com "Come Experience The Flood Way"

October 31, 2023

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Very efficient, clean, professional and actually enjoy the videos of the service performed. Very accommodating when a ride is needed! More

by A.WLODARSKI
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Steve Furtardo, William Albro

Nov 01, 2023

Flood Mazda responded

Good Afternoon Thank you for taking the time to review our dealership and service department. We appreciate your business and are always here to help. We look forward to seeing you again soon. Sincerely, KATHLEEN BABBITT Customer Relations Specialist Flood Mazda kathiebabbitt@floodauto.com 401-284-4700

October 29, 2023

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I , and my family, Have had many pleasant experiences with flood mazda over the years More

by KHART7
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Recommend Dealer
Yes

Other Employees Tagged: Steve Furtardo, William Albro , Frank Polanco

Oct 30, 2023

Flood Mazda responded

Good Morning I am happy to hear that you have great experiences here at Flood Mazda. Our goal is 100% customer satisfaction! We look forward to seeing you again on your next vist. Sincerely, KATHLEEN BABBITT Customer Relations Specialist Flood Mazda kathiebabbitt@floodauto.com 401-284-4700

October 28, 2023

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Extremely nice customer service people. Also notified me with any updates and/or recommendations. Flood Mazda also provided transportation to and from the service as well as leaving me a More

by MCGRATH70
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Steve Furtardo

Oct 30, 2023

Flood Mazda responded

Good Morning Thank you for the positive 5-Star review! We appreciate your business and stand by our service in excellence. Our goal is 100% customer satisfaction, and it looks like we achieved that with you. We look forward to seeing you again on your next service appointment. Sincerely, KATHLEEN BABBITT Customer Relations Specialist Flood Mazda kathiebabbitt@floodauto.com 401-284-4700

October 23, 2023

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Two very good experiences and looking forward to more. My first time there (emissions test) was so good that now I take my Ford there for service. More

by nordmarks
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Recommend Dealer
Yes

Other Employees Tagged: Steve Furtardo

Oct 24, 2023

Flood Mazda responded

Good Morning Thank you for the 5-Star review! we strive to provide our customers with an upfront, transparent, and hassle-free experience. We are glad to help and happy that your experience was a good one. We look forward to seeing you again soon. Sincerely, KATHLEEN BABBITT Customer Relations Specialist Flood Mazda kathiebabbitt@floodauto.com 401-284-4700

October 22, 2023

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I have found that you need to be informed about service requirements before going to dealership. You must also keep track of prior service to avoid unneeded service. The video done by the service tech is o More

by NOEMAIL4
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Steve Furtardo

Oct 24, 2023

Flood Mazda responded

Good Morning, Thank you for taking the time to leave a review. Our goal is 100% customer satisfaction, and our service department provides our customers with an upfront, transparent, and hassle-free experience. We look forward to serving you again., Sincerely, KATHLEEN BABBITT Customer Relations Specialist Flood Mazda kathiebabbitt@floodauto.com 401-284-4700

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