Bruce Hanson | Page 15

The quality of service provided has always been great! Their new waiting Area & show room is very nice. Great they have free snacks and bevrages. Always grab a hot drink and bottle of waahtaahh. The optio Their new waiting Area & show room is very nice. Great they have free snacks and bevrages. Always grab a hot drink and bottle of waahtaahh. The option for a loaner car has saved my day multiple times! Greatly appreciate it! More

by JETSKI388 Verified Customer Verified Customer

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I wanted to thank Bill for helping us with our tire issue last month. He went out of his way to to provide great service. I bought the Mazda couple years ago and I needed to replace the four tires about last month. He went out of his way to to provide great service. I bought the Mazda couple years ago and I needed to replace the four tires about two years ago after they got about 60,000 miles on them. I bought the extended warranty on them however that only last two years from what I understand. Just my luck I get a stick in my tire sidewall that ruins the tire at two years and three months. Normally when I buy tires I purchase them at town fair tire and they have an extended warranty well that is the lifetime of the tire. So when I called Mazda and spoke to Bill Albro he helped me obtain a new tire under the warranty and I purchased the other tire because I wanted to replace the two tires together.Bill and Steve scheduled an appointment with us and we brought the car down and they put the tires on the vehicle. We are very satisfied with Flood Mazda and the service there. Allyssa is also an extraordinary employee. She is very friendly and goes out of her way to contact you with any problems. I also like the video text of the service that has been done because my wife generally will bring down the car to have it serviced and I am at work but they will show me by video the work they’ve done.Thank you very much for your great service. More

by KSTJEAN2 Verified Customer Verified Customer

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Flood Mazda in Wakefield RI is the best place ever to have your car serviced. I have yet to find one customer service or sales person who is not friendly, helpful or courteous have your car serviced. I have yet to find one customer service or sales person who is not friendly, helpful or courteous More

by DRGRENNELL Verified Customer Verified Customer

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Just had my fist service from Flood Mazda and was very happy with my experience. I have been to many dealerships and small shops and Flood Mazda was excellent. Can’t wait to hit 10k lol happy with my experience. I have been to many dealerships and small shops and Flood Mazda was excellent. Can’t wait to hit 10k lol More

by ADAMB1020 Verified Customer Verified Customer

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Flood Mazda treats you like you are more than a customer. They are friendly and professional. Service is always easy and convenient. Perk, they wash and vacuum your car with your service. They are friendly and professional. Service is always easy and convenient. Perk, they wash and vacuum your car with your service. More

by LIZBRANCHAUDRN Verified Customer Verified Customer

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This dealership is phenomenal. Excellent service throughout the entire facility. I was very satisfied with my visit and will happily come back again when needed. throughout the entire facility. I was very satisfied with my visit and will happily come back again when needed. More

by noahpangelinan Verified Customer Verified Customer

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The folks at this dealership have always done an outstanding job and have gone above and beyond to make the customer happy and meet their expectations. From making the appointment that works for me outstanding job and have gone above and beyond to make the customer happy and meet their expectations. From making the appointment that works for me to being subject matter experts on their product line, I have always been happy with the service they preformed on my car. I have also recommended your dealership many times to friends and family More

by PMPETRARCA Verified Customer Verified Customer

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I have been a steady customer for about 12 years and I have no complaints! I just purchased my 4th vehicle and I love it! Nick and Cody were great, thank you! The service department has always been straig have no complaints! I just purchased my 4th vehicle and I love it! Nick and Cody were great, thank you! The service department has always been straight forward and I trust them with all of my repairs. More

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Best experience I have ever had in servicing my car. Great communication along the whole process, including a video showing the troubled area of the car, and an explanation of what should be done. Not Great communication along the whole process, including a video showing the troubled area of the car, and an explanation of what should be done. Nothing better than a visual explanation to a customer. Keep up the good work! More

by levonk7 Verified Customer Verified Customer

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the windshield wiper blades came apart again. I recommend stocking more reliable blades. They fell apart with the first use. Otherwise staff and service are great. stocking more reliable blades. They fell apart with the first use. Otherwise staff and service are great. More

by KGAYNOR Verified Customer Verified Customer

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