Bruce Hanson
Bruce Hanson at Flood Mazda

Bruce Hanson | Page 21

Service Advisor

Flood Mazda

220 Old Tower Hill Rd
Wakefield, RI 02879

Contact Me
4.9
365 Reviews

I started in the Auto Industry over 40 years ago and have been at Flood Mazda for 17 years. I recently transitioned from being the Shop Foreman here at Flood Mazda to take on the role of Service Advisor. I have first hand knowledge of what it takes to handle all of your automotive needs in a clear and methodical manner as well as can be an amazing resource for anyone that has questions about their vehicle or how to properly maintain it.

Dealership Experience

21 yrs, 11 mos

Industry Experience

43 yrs, 11 mos

Specialties & Trainings

Master Certified Mazda Technician with over 40 years of First Hand Experience

4.9

365 Reviews

Write a Review

365 Reviews of Bruce Hanson

February 21, 2024

Dealership Rating
Employee Rating

Service is exceptional and I've been going there for years. The staff has always been incredibly helpful, friendly, and professional. More

by AARONHUGHES09
Recommend Dealer
Yes

Other Employees Tagged: Bruce Hanson

Feb 27, 2024

Flood Mazda responded

Dear Aaron, Thank you for the 5-Star review! We appreciate your business and value our customers. Our goal is 100% customer satisfaction, and I am glad you received that. We look forward to working with you again in the future. Kathie Babbitt Customer Relations Specialist p. 401.284.4700 e. kathiebabbitt@floodauto.com www.floodmazda.com "Come Experience The Flood Way"

January 15, 2024

Dealership Rating
Employee Rating

Fast expert service. Service advisors very helpful. Clean, modern facility with nice waiting area. Easy to schedule appointments. More

by ERPONCE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 24, 2024

Flood Mazda responded

Good morning, Thank you for the 5-Star review! We are happy to hear of your positive experience at Flood Mazda, and grateful for you choosing us for your automotive needs. Our service department is always ready to help. We look forward to serving you again in the future. Kathie Babbitt Customer Relations Specialist p. 401.284.4700 e. kathiebabbitt@floodauto.com www.floodmazda.com "Come Experience The Flood Way"

January 14, 2024

Dealership Rating
Employee Rating

Very professional. Great experience every step of the way. They answered any and all questions with patience and professionalism. More

by reganrogers76
Recommend Dealer
Yes

Other Employees Tagged: Bruce Hanson

Jan 15, 2024

Flood Mazda responded

Good Morning, Thank you for the 5 stars!! We are happy to hear of your positive experience at Flood Mazda, and we are grateful for choosing us for your automotive needs. We look forward to serving you again in the future! Kathie Babbitt Customer Relations Specialist p. 401.284.4700 e. kathiebabbitt@floodauto.com www.floodmazda.com "Come Experience The Flood Way"

January 05, 2024

Dealership Rating
Employee Rating

I would like to say how outstanding Bruce has been whenever getting my car serviced! He has gone above and beyond to help me with any issues whether it has to do with the car repair or making sure my More

by NANCYETOCCO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Steve Furtardo

Jan 15, 2024

Flood Mazda responded

Dear Nancy, Thank you for the 5 stars!! We are happy to hear of your positive experience at Flood Mazda, and we are grateful for choosing us for your automotive needs. We look forward to serving you again in the future! Kathie Babbitt Customer Relations Specialist p. 401.284.4700 e. kathiebabbitt@floodauto.com www.floodmazda.com "Come Experience The Flood Way"

December 23, 2023

Dealership Rating
Employee Rating

I had an emergency situation. I was over -whelmed not only byvthe compassion I was shown ,but the efficiency on how the service department was able to take care of the problem More

by PMTR1119
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Steve Furtardo , William Albro, Frank Polanco

Dec 29, 2023

Flood Mazda responded

Good Morning Thank you for the positive review! Here at Flood Mazda, we treat everyone like family! Our goal is 100% customer satisfaction, it sounds like we achieved that with you. We look forward to seeing you again. Happy New Year! Kathie Babbitt Customer Relations Specialist p. 401.284.4700 e. kathiebabbitt@floodauto.com www.floodmazda.com "Come Experience The Flood Way"

December 18, 2023

Dealership Rating
Employee Rating

Flood Mazda is very easy and honest to deal with and there is no pressure. I am getting ready to trade in my old Mazda 3 and pick out a new model. More

by DVANDERPYL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 29, 2023

Flood Mazda responded

Good Morning Thank you for the 5-Stars and taking the time to leave us a positive review. Here at Flood Mazda, we strive to provide our customers with an upfront, transparent, and hassle-free experience. We look forward with helping you find the right car for you. Happy New Year! Kathie Babbitt Customer Relations Specialist p. 401.284.4700 e. kathiebabbitt@floodauto.com www.floodmazda.com "Come Experience The Flood Way"

December 18, 2023

Dealership Rating
Employee Rating

Well, although I did not purchase either of my (2) Mazda's from Flood Mazda, I go out of my way (from Cumberland to Wakefield RI) to service both at Flood. They are truly very professional and nice to More

by OCEANRI68
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Steve Furtardo, Chuck Cook , Jason Palmari

Dec 18, 2023

Flood Mazda responded

Good Morning Thank you for the 5-Star review! We appreciate the positive feedback. We appreciate your business and that you travel to us! Our service department is always ready to help. We look forward to seeing you on your next appt. Happy Holidays! Kathie Babbitt Customer Relations Specialist p. 401.284.4700 e. kathiebabbitt@floodauto.com www.floodmazda.com "Come Experience The Flood Way"

December 03, 2023

Dealership Rating
Employee Rating

Very good , on time, very pleased, I was very happy with the service of my car More

by MBAGA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Cody Harvey, Steve Furtardo , William Albro, Frank Polanco, Lauren Bush

Dec 07, 2023

Flood Mazda responded

Good Morning, Thank you for the 5-Star review! We are pleased to hear you had a great experience with our service department. Our goal is 100% customer satisfaction. They are always ready to help. Sincerely, > KATHLEEN BABBITT > Customer Relations Specialist > Flood Mazda > kathiebabbitt@floodauto.com > 401-284-4700

December 01, 2023

Dealership Rating
Employee Rating

I had my 2008 madaz sub frame replaced very happy and left my car 2 weeks there and they are very nice to me More

by LAKOTAWALOKE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Frank Polanco

Dec 07, 2023

Flood Mazda responded

Good Morning, Thank you for the 5-Star review. Here at Flood Mazda, our goal is 100% customer satisfaction. Thank you for trusting in us to do the job. Happy Holidays! Sincerely, > KATHLEEN BABBITT > Customer Relations Specialist > Flood Mazda > kathiebabbitt@floodauto.com > 401-284-4700

November 28, 2023

Dealership Rating
Employee Rating

Thank you for all your help. Great deal ship to do business with. They take good care of you and your vehicle More

by joyce
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Steve Furtardo

Nov 30, 2023

Flood Mazda responded

Dear Joyce, Thank you for the positive feedback regarding our service department. We strive to provide our customers with an upfront, transparent, and hassle-free experience. We look forward to seeing you again. Happy Holidays. Kathie Babbitt Customer Relations Specialist p. 401.284.4700 e. kathiebabbitt@floodauto.com www.floodmazda.com "Come Experience The Flood Way"

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