Bruce Hanson
Bruce Hanson at Flood Mazda

Bruce Hanson | Page 31

Service Advisor

Flood Mazda

220 Old Tower Hill Rd
Wakefield, RI 02879

Contact Me
4.9
365 Reviews

I started in the Auto Industry over 40 years ago and have been at Flood Mazda for 17 years. I recently transitioned from being the Shop Foreman here at Flood Mazda to take on the role of Service Advisor. I have first hand knowledge of what it takes to handle all of your automotive needs in a clear and methodical manner as well as can be an amazing resource for anyone that has questions about their vehicle or how to properly maintain it.

Dealership Experience

21 yrs, 11 mos

Industry Experience

43 yrs, 11 mos

Specialties & Trainings

Master Certified Mazda Technician with over 40 years of First Hand Experience

4.9

365 Reviews

Write a Review

365 Reviews of Bruce Hanson

July 30, 2022

Dealership Rating
Employee Rating

Excellent service The Mazda team checked my car over and did an oil change in a very timely manner. Would recommend flood Mazda to everyone. More

by lauramarrone
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Joaquin Pangelian, Steve Furtardo , William Albro, Alyssa Johnson

July 28, 2022

Dealership Rating
Employee Rating

All of the folks at this dealership are exceptional. Their customer service gets better every year. More

by CHAPPIE2
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Steve Furtardo , William Albro, Alyssa Johnson

July 16, 2022

Dealership Rating
Employee Rating

Great customer service. Friendly and courteous staff who kept me informed as the service was underway. Work completed to committed time and car washed before delivery. More

by Ric.klu
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Steve Furtardo , William Albro, Alyssa Johnson

July 06, 2022

Dealership Rating
Employee Rating

I haven't purchased a car in about 15 years, I've had a company vehicle so I haven't had the need until now. I worked with Rich and it was an extremely pleasant experience! In fact everyone in the dealersh More

by Smastro75
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Cody Harvey , Richard Morra

June 22, 2022

Dealership Rating
Employee Rating

Friendly, knowledgeable staff. The waiting room is very nice with good coffee and snacks. Work is done on time and the staff keeps you updated. More

by RFTEIRRNEY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Steve Furtardo , William Albro, Alyssa Johnson

June 15, 2022

Dealership Rating
Employee Rating

Clean, comfortable and always feel like the most important person of the day! I have had my vehicles serviced at Flood Mazda since 2011. The service exceeds my expectations every time. More

by CNIBOR37
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Russell Cunha, Cody Harvey, Joaquin Pangelian, Steve Furtardo , Alyssa Johnson, Jason Palmari

June 08, 2022

Dealership Rating
Employee Rating

Exceptional service and care that I can trust. Listens, empathizes and problem-solves with customers. More

by PJHARDER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Cody Harvey, Joaquin Pangelian, Steve Furtardo , William Albro, Alyssa Johnson, Mary in Service was the best!!!!

Jun 09, 2022

Flood Mazda responded

This is a great review. Thank you so much for letting people know what to expect when they service here at Flood Mazda. All the best, Jason J. Guilbault Director of Business Development Flood Mazda 220 Old Tower Hill Road Wakefield, RI 02879 www.floodmazda.com jguilbault@floodauto.com dealership: 1.401.284.4700 direct: 1.401.284.4703 cell call/text: 1.401.400.2782

June 05, 2022

Dealership Rating
Employee Rating

They are polite and honest. They provide a thorough exam of the vehicle. I would recommend. More

by KZ252
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Steve Furtardo , William Albro, Alyssa Johnson

Jun 09, 2022

Flood Mazda responded

We are love our service team at Flood Mazda. I'm so glad to hear they took great care of you. Thank you for taking the time to post your review. All the best, Jason J. Guilbault Director of Business Development Flood Mazda 220 Old Tower Hill Road Wakefield, RI 02879 www.floodmazda.com jguilbault@floodauto.com dealership: 1.401.284.4700 direct: 1.401.284.4703 cell call/text: 1.401.400.2782

May 31, 2022

Dealership Rating
Employee Rating

Excellent service from sales to the service department. Everyone was helpful and knowledgeable. They even delivered our new plates to us. More

by Steveh
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Jun 09, 2022

Flood Mazda responded

Thank you for the great review Steve. We aim to please and we are so glad our team here at Flood Mazda took such great care of you. All the best, Jason J. Guilbault Director of Business Development Flood Mazda 220 Old Tower Hill Road Wakefield, RI 02879 www.floodmazda.com jguilbault@floodauto.com dealership: 1.401.284.4700 direct: 1.401.284.4703 cell call/text: 1.401.400.2782

May 25, 2022

Dealership Rating
Employee Rating

Great place good fast service polite. Nice place to sit n wait for your car to be serviced More

by Themoon73053
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Steve Furtardo , William Albro, Alyssa Johnson

Jun 09, 2022

Flood Mazda responded

Thank you for the 5 - Star review. We are so glad you love it here and look forward to working with you for all of your future automotive needs. All the best, Jason J. Guilbault Director of Business Development Flood Mazda 220 Old Tower Hill Road Wakefield, RI 02879 www.floodmazda.com jguilbault@floodauto.com dealership: 1.401.284.4700 direct: 1.401.284.4703 cell call/text: 1.401.400.2782

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