Bruce Hanson
Bruce Hanson at Flood Mazda

Bruce Hanson | Page 31

Service Advisor

Flood Mazda

220 Old Tower Hill Rd
Wakefield, RI 02879

Contact Me
4.8
337 Reviews

I started in the Auto Industry over 40 years ago and have been at Flood Mazda for 17 years. I recently transitioned from being the Shop Foreman here at Flood Mazda to take on the role of Service Advisor. I have first hand knowledge of what it takes to handle all of your automotive needs in a clear and methodical manner as well as can be an amazing resource for anyone that has questions about their vehicle or how to properly maintain it.

Dealership Experience

21 yrs, 7 mos

Industry Experience

43 yrs, 7 mos

Specialties & Trainings

Master Certified Mazda Technician with over 40 years of First Hand Experience

4.8

337 Reviews

Write a Review

337 Reviews of Bruce Hanson

June 20, 2021

Dealership Rating
Employee Rating

I already submitted a review for the service I had done. Thank you. I had a good visit and I see no reason to submit a second review. Thank you Mazda for using Flood as one of your service centers More

by DWATTERSON0
Recommend Dealer
Yes

Other Employees Tagged: William Albro

Jul 01, 2021

Flood Mazda responded

Thank you for such a great review. We love our service team too. We look forward to taking care of all of your future automotive needs. All the best, Jason J. Guilbault Director of Business Development Flood Mazda 220 Old Tower Hill Road Wakefield, RI 02879 www.floodmazda.com jguilbault@floodauto.com dealership: 1.401.284.4700 direct: 1.401.284.4703 cell call/text: 1.401.400.2782

June 04, 2021

Dealership Rating
Employee Rating

From Jason to Justis then to Cody were excellent. I love the Experience i received. Plus the service i received for the cars is awesome. I give everyone 10 stars. More

by pblowe
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mike Flood, Russell Cunha, Cody Harvey, Joaquin Pangelian, Steve Furtardo, Justis Noka , William Albro, Deanna Higgins, Alyssa Johnson, Jason Palmari

Jun 17, 2021

Flood Mazda responded

This is a great review. Thank you so much for sharing and letting everyone what to expect when you Purchase or Service here a t Flood Mazda. All the best, Jason J. Guilbault Director of Business Development Flood Mazda 220 Old Tower Hill Road Wakefield, RI 02879 www.floodmazda.com jguilbault@floodauto.com dealership: 1.401.284.4700 direct: 1.401.284.4703 cell call/text: 1.401.400.2782

May 21, 2021

Dealership Rating
Employee Rating

The quality of service provided has always been great! Their new waiting Area & show room is very nice. Great they have free snacks and bevrages. Always grab a hot drink and bottle of waahtaahh. The optio More

by JETSKI388
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Steve Furtardo , William Albro, Deanna Higgins, Alyssa Johnson

May 24, 2021

Flood Mazda responded

Glad to hear. We love our service team here at Flood Mazda and we are glad that you do too. Thank you for such a great review. All the best, Jason J. Guilbault Director of Business Development Flood Mazda 220 Old Tower Hill Road Wakefield, RI 02879 www.floodmazda.com jguilbault@floodauto.com dealership: 1.401.284.4700 direct: 1.401.284.4703 cell call/text: 1.401.400.2782

May 17, 2021

Dealership Rating
Employee Rating

I wanted to thank Bill for helping us with our tire issue last month. He went out of his way to to provide great service. I bought the Mazda couple years ago and I needed to replace the four tires about More

by KSTJEAN2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Joaquin Pangelian, Steve Furtardo , William Albro, Deanna Higgins, Alyssa Johnson

May 24, 2021

Flood Mazda responded

Awesome review. Thank you so much for recognizing our service team and truly earning your business. This means a lot to us and I have forwarded this review to our service department so that each of the employees you mentioned will be recognized for their continued commitment to our customers. All the best, Jason J. Guilbault Director of Business Development Flood Mazda 220 Old Tower Hill Road Wakefield, RI 02879 www.floodmazda.com jguilbault@floodauto.com dealership: 1.401.284.4700 direct: 1.401.284.4703 cell call/text: 1.401.400.2782

May 11, 2021

Dealership Rating
Employee Rating

Flood Mazda in Wakefield RI is the best place ever to have your car serviced. I have yet to find one customer service or sales person who is not friendly, helpful or courteous More

by DRGRENNELL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Steve Furtardo , Deanna Higgins, Alyssa Johnson

May 13, 2021

Flood Mazda responded

This means a lot to us. We aim to please and believe in supporting our customer base whether it's during the sales process and into the service side of things. Your review means a lot to us. All the best, Jason J. Guilbault Director of Business Development Flood Mazda 220 Old Tower Hill Road Wakefield, RI 02879 www.floodmazda.com jguilbault@floodauto.com dealership: 1.401.284.4700 direct: 1.401.284.4703 cell call/text: 1.401.400.2782

April 28, 2021

Dealership Rating
Employee Rating

Just had my fist service from Flood Mazda and was very happy with my experience. I have been to many dealerships and small shops and Flood Mazda was excellent. Can’t wait to hit 10k lol More

by ADAMB1020
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Cody Harvey, Steve Furtardo , Zach Albanese, William Albro, Deanna Higgins, Alyssa Johnson

May 03, 2021

Flood Mazda responded

Awesome review. We are so glad that you love your new wheels and look forward to continuing to work with you. All the best, Jason J. Guilbault Director of Business Development Flood Mazda 220 Old Tower Hill Road Wakefield, RI 02879 www.floodmazda.com jguilbault@floodauto.com dealership: 1.401.284.4700 direct: 1.401.284.4703 cell call/text: 1.401.400.2782

April 22, 2021

Dealership Rating
Employee Rating

Flood Mazda treats you like you are more than a customer. They are friendly and professional. Service is always easy and convenient. Perk, they wash and vacuum your car with your service. More

by LIZBRANCHAUDRN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Steve Furtardo , William Albro, Alyssa Johnson

Apr 26, 2021

Flood Mazda responded

That's because you are more than a customer and we do our best to recognize each and every person that enters our dealership, identify their needs and hand tailor their experience based on their needs. We can't do what we do without customers such as yourself. We truly appreciate you, your commitment to Flood Mazda and the time you took to salut our service team. We look forward to taking care of all of your automotive needs for years to come. All the best, Jason J. Guilbault Director of Business Development Flood Mazda 220 Old Tower Hill Road Wakefield, RI 02879 www.floodmazda.com jguilbault@floodauto.com dealership: 1.401.284.4700 direct: 1.401.284.4703 cell call/text: 1.401.400.2782

April 21, 2021

Dealership Rating
Employee Rating

This dealership is phenomenal. Excellent service throughout the entire facility. I was very satisfied with my visit and will happily come back again when needed. More

by noahpangelinan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Joaquin Pangelian, Steve Furtardo , William Albro, Deanna Higgins, Alyssa Johnson

Apr 22, 2021

Flood Mazda responded

Thanks Noah. Glad that you love the service here at Flood Mazda. Thank you for the positive review. All the best, Jason J. Guilbault Director of Business Development Flood Mazda 220 Old Tower Hill Road Wakefield, RI 02879 www.floodmazda.com jguilbault@floodauto.com dealership: 1.401.284.4700 direct: 1.401.284.4703 cell call/text: 1.401.400.2782

April 15, 2021

Dealership Rating
Employee Rating

The folks at this dealership have always done an outstanding job and have gone above and beyond to make the customer happy and meet their expectations. From making the appointment that works for me More

by PMPETRARCA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Steve Furtardo , William Albro, Deanna Higgins, Alyssa Johnson

Apr 19, 2021

Flood Mazda responded

Yes, this is truly a great review. We are glad our service team always takes care of you and look forward to working with you for all of your automotive needs. All the best, Jason J. Guilbault Director of Business Development Flood Mazda 220 Old Tower Hill Road Wakefield, RI 02879 www.floodmazda.com jguilbault@floodauto.com dealership: 1.401.284.4700 direct: 1.401.284.4703 cell call/text: 1.401.400.2782

February 18, 2021

Dealership Rating
Employee Rating

I have been a steady customer for about 12 years and I have no complaints! I just purchased my 4th vehicle and I love it! Nick and Cody were great, thank you! The service department has always been straig More

by DianeG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Russell Cunha, Cody Harvey, Joaquin Pangelian, Steve Furtardo , William Albro, Deanna Higgins, Alyssa Johnson, Nick Maiello, Jason Palmari

Feb 18, 2021

Flood Mazda responded

Awesome Diane, It was great working with you again. I'm glad I could take care of everything over the phone with you. I'm glad that you love your new wheels!!!!! All the best, Jason J. Guilbault Director of Business Development Flood Mazda 220 Old Tower Hill Road Wakefield, RI 02879 www.floodmazda.com jguilbault@floodauto.com dealership: 1.401.284.4700 direct: 1.401.284.4703 cell call/text: 1.401.400.2782

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