705 Reviews
Write a ReviewDealership Experience
10 yrs, 8 mos
Industry Experience
15 yrs
Languages Spoken
English
Spanish
705 Reviews of Bruce Rosales
July 23, 2020
Service experience is very detailed, professional, clear, & gives the customer a visual understanding of their vehicle, if any other services are needed, required, or recommended. I didn't expect to pay misc & gives the customer a visual understanding of their vehicle, if any other services are needed, required, or recommended. I didn't expect to pay miscellaneous costs on top of the price, most places have those fees already added into the price quoted or given. (29.99+tax) not (29.99+tax+added misc.). The other issue I came across is the complementary car wash, it is a nicely added touch. It was a poorly done/executed exterior wash. I have experienced other dealerships, and the vehicle is returned looking beautiful with a showroom shine. I was extremely disappointed when I received and saw my vehicle! More
July 18, 2020
Great job— keep up the great work -always bring my sons escape there for service. Free wash and car is always repaired and back the same day escape there for service. Free wash and car is always repaired and back the same day More
Other Employees Tagged: Michael Finn, John Kraiza, Bob Baran, Joe Esposito, Jason Forkins, Genaro Rosario, Paul Cimillo , Jeff Braunstein, Jonathan Handelsman
July 15, 2020
Mr. Bruce he deliver excellent customer service and he also make sure you're satisfied, I have a 2012 Toyota Camry I had an issue and he work it out with me, good guy. also make sure you're satisfied, I have a 2012 Toyota Camry I had an issue and he work it out with me, good guy. More
Other Employees Tagged: Mr. David from parts good guy
July 15, 2020
I love this service center. Employees are all professional and proficient. They treat everyone kindly and with consideration. They get the job done and keep you informed throughout the process. professional and proficient. They treat everyone kindly and with consideration. They get the job done and keep you informed throughout the process. A well run operation. Also love the car wash feature. Also the gentlemen who move the cars around are so pleasant and helpful! Kudos to all. I don’t know people names who assisted me. Need to have that on receipt to rate. More
July 14, 2020
This was my first visit after the dealership reopened with Covid-19 precautions. I certainly felt safe with all of the adjustments they put into place: markings on the floor to identify appropriate socia with Covid-19 precautions. I certainly felt safe with all of the adjustments they put into place: markings on the floor to identify appropriate social distance, plexiglass barriers around the desks, face masks inside, and outdoor seating if needed. And the service experience was top notch as always. More
Other Employees Tagged: William Hughes
July 03, 2020
Awesome service!! Very professional!! I did not have an appointment and drove in. I was immediately greeted and everyone was very helpful. Joe Croce is a very talented Tech. He diagnosed the problem quick appointment and drove in. I was immediately greeted and everyone was very helpful. Joe Croce is a very talented Tech. He diagnosed the problem quickly and efficiently More
Other Employees Tagged: Jason Forkins, Paul Cimillo
July 02, 2020
Toyota service, ILike so much.people are very Profesional.and very kind.thank you.and definitely I going to recommend a toyota service to all my friends Profesional.and very kind.thank you.and definitely I going to recommend a toyota service to all my friends More

