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Bryan Wyatt
Bryan Wyatt at Joe Machens Capital City Ford

Bryan Wyatt

Service Writer

Joe Machens Capital City Ford

807 Southwest Blvd
Jefferson City, MO 65109

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4.4
22 Reviews
4.4

22 Reviews

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22 Reviews of Bryan Wyatt

March 13, 2026

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Employee Rating

The advisor Bryan was attentive and professional, however, the recall work took longer than any of us expected. Would it kill you to hire another mechanic or two? It was a VERY busy shop and I'm sure More

by raley0711
Recommend Dealer
Yes

Other Employees Tagged: Bryan Wyatt

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Mar 16, 2026

Joe Machens Capital City Ford responded

Thanks for sharing your thoughts about your experience with Joe Machens Capital City Ford. We appreciate your business and hope to see you again soon!

March 13, 2026

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Employee Rating

Came in for a diagnostic on a transmission shutter. After having the car for three days and having my transmission and torque converter out they said my tires were the issue. My car still hard shifts. More

by Fisheralan325
Recommend Dealer
No

Other Employees Tagged: Bryan Wyatt

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March 07, 2026

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They inform me of what was going on with my car. And what needs to be fixed More

by Luttle Lue
Recommend Dealer
Yes

Other Employees Tagged: Bryan Wyatt

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Mar 07, 2026

Joe Machens Capital City Ford responded

It’s great to hear Bryan and our service team kept you updated on your Ford Escape and the repairs needed. Thank you for trusting us with your vehicle.

March 07, 2026

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They took real good care of me and was very nice and kept me updated on my car More

by mysamr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Adam Rodriguez, Michael Bateman, Ryen Hatfield, Eric Ahart, Mike Nowicki

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Mar 07, 2026

Joe Machens Capital City Ford responded

Hello, thank you for trusting our team with your Ford Escape. We’re glad to have kept you updated and provided attentive care. We look forward to serving you again.

March 03, 2026

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The Best in town would definitely recommend ford has always been the best around in Jefferson city More

by thomasbarker62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Adam Rodriguez, Michael Bateman, Ryen Hatfield, Eric Ahart, Mike Nowicki

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Mar 04, 2026

Joe Machens Capital City Ford responded

It’s fantastic to hear you view our Ford service as the best in Jefferson City. Thank you for recommending us and we look forward to caring for your Ford again.

February 28, 2026

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Best service ever, never have I seen anything handled better than the service I got there More

by btbw1225
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tom Stegeman, Shane Jackson, Adam Rodriguez

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Feb 28, 2026

Joe Machens Capital City Ford responded

We’re thrilled your service experience was outstanding. Our team was glad to take care of your Chevrolet Suburban and appreciates your trust. We look forward to assisting you again.

February 26, 2026

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Great communication follow ups every step of the way great experience overall We'll definitely be coming back again More

by ZARA.BROWN
Recommend Dealer
Yes

Other Employees Tagged: Bryan Wyatt

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Feb 26, 2026

Joe Machens Capital City Ford responded

Thank you for sharing your experience. We’re glad our team kept you informed every step of the way during your Ford Transit-150 service. We look forward to assisting you again soon.

February 25, 2026

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Employee Rating

Replaced my engine and cabin air filters with high performance K&N filters on my own. Technician discarded my filters and put OEM filters in without my knowledge or approval. More

by TYLERH9709
Recommend Dealer
No

Other Employees Tagged: Bryan Wyatt

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Mar 01, 2026

Joe Machens Capital City Ford responded

Thank you for bringing this to our attention, Tyler, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you. GSM - Harold Love hlove@machens.com

Mar 01, 2026

Joe Machens Capital City Ford responded

Thank you for bringing this to our attention, Tyler, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you. GSM - Harold Love hlove@machens.com

February 25, 2026

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My car feels brand new and it was great experience overall. My car feels brand new and it was great experience overall. The service was great and it provided exactly what I needed. More

by laymalegon
Recommend Dealer
Yes

Other Employees Tagged: Bryan Wyatt

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Feb 25, 2026

Joe Machens Capital City Ford responded

It’s great to know Bryan and our team gave your Ford Bronco the attention it needed. We’re thrilled your vehicle feels like new after service. Thank you for the five-star review.

February 23, 2026

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Employee Rating

Excellent customer service. Only concern was when we received a call about additional work being needed but it was a mix up in customers. However, Wyatt addressed it and clarifi More

by Sut2025
Recommend Dealer
Yes

Other Employees Tagged: Bryan Wyatt

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Feb 23, 2026

Joe Machens Capital City Ford responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

Feb 23, 2026

Joe Machens Capital City Ford responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Wyatt here at Joe Machens Capital City Ford.

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