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Bryan Wyatt
Bryan Wyatt at Joe Machens Capital City Ford

Bryan Wyatt | Page 3

Service Writer

Joe Machens Capital City Ford

807 Southwest Blvd
Jefferson City, MO 65109

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4.3
60 Reviews
4.3

60 Reviews

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60 Reviews of Bryan Wyatt

May 12, 2026

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Employee Rating

Great experience with the service department. They were very responsive and had my vehicle back to me quickly. More

by CentralMOFam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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May 12, 2026

Joe Machens Capital City Ford responded

Thank you for letting us know our service department was responsive and got your Ford F-150 back on the road quickly. We look forward to assisting you again.

May 07, 2026

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Employee Rating

ty to all crew who wored on my f-150 love my t4ruck n staff ty to all More

by master_hippy3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Adam Rodriguez, Michael Bateman, Ryen Hatfield, Eric Ahart , Mike Nowicki

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May 07, 2026

Joe Machens Capital City Ford responded

It’s great to hear you’re loving your Ford F-150 after our team worked on it. We’re glad the staff could help. Feel free to reach out whenever you need us again.

May 04, 2026

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Employee Rating

Love them they go the extra Mile to take care of the customer And all there needs More

by tracyjepple
Recommend Dealer
Yes

Other Employees Tagged: Bryan Wyatt

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May 05, 2026

Joe Machens Capital City Ford responded

It’s fantastic to hear that our team went above and beyond to care for your Ford F-150. We’re glad we could meet all of your service needs. Your five-star rating means a lot to us.

April 30, 2026

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Employee Rating

RYEN was great to work with thru the entire process. He always does a great job. More

by lbrandt1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tom Stegeman, Kevin Osborne, Harold Love, Adam Rodriguez, Ryen Hatfield, Eric Ahart

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May 01, 2026

Joe Machens Capital City Ford responded

Thank you for highlighting Ryen’s assistance during your Ford Expedition Max service. We’re pleased he provided reliable support throughout the entire process. We look forward to helping you with any future maintenance needs.

April 30, 2026

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Employee Rating

Wyatt is the greatest service writer at capital city ford. Helped me out big time while on a pinch. I would recommend all ford owners to go to him. He had the upmost profesional manor along with great k More

by Justin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Apr 30, 2026

Joe Machens Capital City Ford responded

Bryan and our service department are grateful for your feedback about your Ford F-150 service. We’re glad we could assist you when you needed us and appreciate your recommendation to fellow Ford owners.

April 29, 2026

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Employee Rating

My experience with the dealership overall was good. However my technician Wyatt who was supposed to fix my car said it was fixed. Only for me to pickup my car and fifteen minutes later have it break do More

by aaguzman83
Recommend Dealer
Yes

Other Employees Tagged: Bryan Wyatt

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Apr 29, 2026

Joe Machens Capital City Ford responded

Thank you for recommending us and for choosing our service department. We’re sorry about the follow-up issue with your Ford Focus after the initial repair but are glad Bryan and our team could resolve it for you. We appreciate your patience and look forward to assisting you again.

April 22, 2026

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Employee Rating

Wyatt really helped me a lot I really didn't thank about calling my insurance on this to see if they would pay More

by rwhe4
Recommend Dealer
Yes

Other Employees Tagged: Bryan Wyatt

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Apr 22, 2026

Joe Machens Capital City Ford responded

Thank you for the five-star rating and for choosing us for your Ford Explorer’s service. We’re glad our team could help you navigate the insurance process. If you have any other questions, feel free to reach out to Bryan.

April 17, 2026

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Employee Rating

Easy to make appt. Updates where appreciated We were very pleased with the results of the service required. More

by gwise06
Recommend Dealer
Yes

Other Employees Tagged: Bryan Wyatt

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Apr 17, 2026

Joe Machens Capital City Ford responded

Thank you for the 5-star rating. We’re glad scheduling was simple and our updates kept you informed. Bryan and the team are pleased your Ford Explorer service delivered the results you expected.

April 17, 2026

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Employee Rating

Kept truck 4 weeks for transmission way too long Keep customers updated and timing to fix needs work More

by TINA.LANSFORD
Recommend Dealer
Yes

Other Employees Tagged: Bryan Wyatt

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Apr 19, 2026

Joe Machens Capital City Ford responded

Tina, we're sorry that you didn't have a completely satisfying visit. Would it be possible for you to send us your contact information so that we can reach out and address your concerns? Thank you for your time, and hopefully, we can get to the bottom of this. Angela Hancock, Service Manager

April 16, 2026

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Employee Rating

The process was relatively easy and the repairs were completed in a timely manner. Staff was friendly and helpful. More

by LEROYWADE358
Recommend Dealer
Yes

Other Employees Tagged: Bryan Wyatt

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Apr 17, 2026

Joe Machens Capital City Ford responded

Thank you so much, Leroy, for your kind words and for taking the time to leave us this wonderful feedback!

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