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Bryan Wyatt
Bryan Wyatt at Joe Machens Capital City Ford

Bryan Wyatt | Page 3

Service Writer

Joe Machens Capital City Ford

807 Southwest Blvd
Jefferson City, MO 65109

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4.5
44 Reviews
4.5

44 Reviews

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44 Reviews of Bryan Wyatt

March 17, 2026

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Employee Rating

Had a positive experience. Bryan was very helpful and I lucked out they the part in stock. More

by bldg270
Recommend Dealer
Yes

Other Employees Tagged: Bryan Wyatt

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Mar 17, 2026

Joe Machens Capital City Ford responded

We’re glad your Ford Escape service went smoothly and that Bryan was so helpful. Having the part in stock definitely helped keep things moving. We appreciate your feedback and look forward to assisting you again.

March 17, 2026

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Machens has always been my ‘go to’ place …. A long tradition of prompt and top-notch service, courteous staff and welcome vibes. At a recent service, a change in tires, staff bent over backward More

by CAROLYNLOETHEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tom Stegeman, Adam Rodriguez, Michael Bateman, Ryen Hatfield, Eric Ahart, Mike Nowicki

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Mar 17, 2026

Joe Machens Capital City Ford responded

Thank you for your long-standing loyalty and for letting us handle the tire change on your Lincoln. We’re glad the team could go above and beyond to make sure everything went smoothly. We look forward to taking care of you again.

March 13, 2026

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The advisor Bryan was attentive and professional, however, the recall work took longer than any of us expected. Would it kill you to hire another mechanic or two? It was a VERY busy shop and I'm sure More

by raley0711
Recommend Dealer
Yes

Other Employees Tagged: Bryan Wyatt

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Mar 16, 2026

Joe Machens Capital City Ford responded

Thanks for sharing your thoughts about your experience with Joe Machens Capital City Ford. We appreciate your business and hope to see you again soon!

March 13, 2026

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Employee Rating

Came in for a diagnostic on a transmission shutter. After having the car for three days and having my transmission and torque converter out they said my tires were the issue. My car still hard shifts. More

by Fisheralan325
Recommend Dealer
No

Other Employees Tagged: Bryan Wyatt

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Mar 19, 2026

Joe Machens Capital City Ford responded

We're sorry to hear about your experience, Alan, and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you. GSM - Harold Love hlove@machens.com

March 07, 2026

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Employee Rating

They inform me of what was going on with my car. And what needs to be fixed More

by Luttle Lue
Recommend Dealer
Yes

Other Employees Tagged: Bryan Wyatt

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Mar 07, 2026

Joe Machens Capital City Ford responded

It’s great to hear Bryan and our service team kept you updated on your Ford Escape and the repairs needed. Thank you for trusting us with your vehicle.

March 07, 2026

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They took real good care of me and was very nice and kept me updated on my car More

by mysamr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Adam Rodriguez, Michael Bateman, Ryen Hatfield, Eric Ahart, Mike Nowicki

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Mar 07, 2026

Joe Machens Capital City Ford responded

Hello, thank you for trusting our team with your Ford Escape. We’re glad to have kept you updated and provided attentive care. We look forward to serving you again.

March 03, 2026

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The Best in town would definitely recommend ford has always been the best around in Jefferson city More

by thomasbarker62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Adam Rodriguez, Michael Bateman, Ryen Hatfield, Eric Ahart, Mike Nowicki

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Mar 04, 2026

Joe Machens Capital City Ford responded

It’s fantastic to hear you view our Ford service as the best in Jefferson City. Thank you for recommending us and we look forward to caring for your Ford again.

February 28, 2026

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Best service ever, never have I seen anything handled better than the service I got there More

by btbw1225
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tom Stegeman, Shane Jackson, Adam Rodriguez

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Feb 28, 2026

Joe Machens Capital City Ford responded

We’re thrilled your service experience was outstanding. Our team was glad to take care of your Chevrolet Suburban and appreciates your trust. We look forward to assisting you again.

February 26, 2026

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Great communication follow ups every step of the way great experience overall We'll definitely be coming back again More

by ZARA.BROWN
Recommend Dealer
Yes

Other Employees Tagged: Bryan Wyatt

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Feb 26, 2026

Joe Machens Capital City Ford responded

Thank you for sharing your experience. We’re glad our team kept you informed every step of the way during your Ford Transit-150 service. We look forward to assisting you again soon.

February 25, 2026

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Employee Rating

Replaced my engine and cabin air filters with high performance K&N filters on my own. Technician discarded my filters and put OEM filters in without my knowledge or approval. More

by TYLERH9709
Recommend Dealer
No

Other Employees Tagged: Bryan Wyatt

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Mar 01, 2026

Joe Machens Capital City Ford responded

Thank you for bringing this to our attention, Tyler, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you. GSM - Harold Love hlove@machens.com

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