Bryan Wyatt

Prompt and professional service. Good communication. I can't think of anything else to say. Good communication. I can't think of anything else to say. More

by DONKIDWELL5 Verified Customer Verified Customer

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I got very thorough service. They worked on my Hyundai Tucson and explained why they were making certain recommendations. Totally transparent and trustworthy They worked on my Hyundai Tucson and explained why they were making certain recommendations. Totally transparent and trustworthy More

by Ejiro Verified Customer Verified Customer

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Worst experience ever. I had an appointment to have transmission diagnostics performed. I made the appointment a month in advance. I dropped my car off the night before and I had an appointment to have transmission diagnostics performed. I made the appointment a month in advance. I dropped my car off the night before and checked on it mid afternoon and the tech said they won't get to it that day and most likely will not get to it the following day. I left without the tech saying anything about bringing it back another time. It's really a hassle on my part doing without a car for a day just to have this happen. I bought the car new at Machens in 2024. Probably the last. Don't know they guy's name that I talked to but made the appointment with Hatfield. More

by brucelehmen Verified Customer Verified Customer

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Did there job in a timely manner! On time was very informative about what they were doing! On time was very informative about what they were doing! More

by Welcome2060 Verified Customer Verified Customer

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Wait for my car for four days instead of 2 days told! !! Not too happy !! Not too happy More

by Krshuller Verified Customer Verified Customer

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Not good. Had an appointment for an oil change and tire rotation. Took 3.5 hours. While numerous people got there after me and all were done with their oil cha Had an appointment for an oil change and tire rotation. Took 3.5 hours. While numerous people got there after me and all were done with their oil changed and tire rotation and gone. Some before mine even got started. More

by Bluzhokey Verified Customer Verified Customer

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I bought my F-150 in October of last year and 10 days after having the truck i had the air xxxx system mess up. They took my truck for 5 days and fixed the problem. The day after I picked it up the light after having the truck i had the air xxxx system mess up. They took my truck for 5 days and fixed the problem. The day after I picked it up the light came on again. Took it back and was told they replaced 1 part, but not the other one and told me I would have to pay 1,200 to fix. I went to my salesman and was able to get it covered. Brought my truck in for a recall and a shudder issue. Recall was fixed, but shudder wasn't. Two days after picking it up the collision sensor light went off and then all my dash lights went completely black. This truck has been nothing but issues. I traded a truck with zero issues and feel l8ke I got a lemon. In the beginning my salesman ws very responsive and then just blew me off when I messaged him. I had to physically go in to the dealership to confront him with the issues. All in all not extremely happy with my overall experience. More

by logston_steven Verified Customer Verified Customer

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It always takes longer to do the service than I think it should. Thank you. should. Thank you. More

by danieljansen958 Verified Customer Verified Customer

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Got me in even though I didn’t have an appointment thanks a bunch. I appreciate it a bunch. I appreciate it More

by BECKYKROLL348 Verified Customer Verified Customer

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At first Wyatt seemed helpful. However after a few days became unhelpful. Getting a rental car was a massive hassle and we still didn't get one. They couldn't recognize the problem However after a few days became unhelpful. Getting a rental car was a massive hassle and we still didn't get one. They couldn't recognize the problem and after a handful of back and forth calls we finally got our car back with the same issue and with a floorboard full of water. Very unprofessional. More

by Fisheralan325 Verified Customer Verified Customer

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