Bryan Wyatt
Bryan Wyatt at Joe Machens Capital City Ford

Bryan Wyatt

Service Writer

Joe Machens Capital City Ford

807 Southwest Blvd
Jefferson City, MO 65109

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4.5
44 Reviews
4.5

44 Reviews

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44 Reviews of Bryan Wyatt

May 16, 2026

Dealership Rating
Employee Rating

I had a poor experience. I took a vehicle in for no sound for the radio and was told it would cost $1000 to fix. That is ridiculous. More

by Dasommerer5
Recommend Dealer
No

Other Employees Tagged: Bryan Wyatt

May 15, 2026

Dealership Rating
Employee Rating

They are always professional and take care of business the best the can. We have been coming to the dealership for over 20 years. More

by WIGGLAWN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michael Bateman

May 15, 2026

Joe Machens Capital City Ford responded

Your loyalty over two decades means a great deal to our team. We’re pleased our service to your Lincoln has met your expectations. We look forward to welcoming you back for many more years to come.

May 14, 2026

Dealership Rating
Employee Rating

No issues Wyatt was great communication was good came in under the est Will be back More

by btbw1225
Recommend Dealer
Yes

Other Employees Tagged: Bryan Wyatt

May 14, 2026

Joe Machens Capital City Ford responded

Thank you for the five-star review. We’re glad our team kept you informed and completed your Chevrolet service below the estimate. We look forward to helping you again.

May 14, 2026

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Employee Rating

I brought it in for an oil change, tire rotation, and a recall. The $1100 bill was a surprise! I'm not even sure that they rotated the tires. The sheet said the tires look worn and will need replacing soon More

by Gail.severance
Recommend Dealer
Yes

Other Employees Tagged: Bryan Wyatt

May 14, 2026

Joe Machens Capital City Ford responded

Gail, Thank you for bringing this to our attention. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We’re sorry we didn’t meet that goal in this case, and we’d love the opportunity to see if we can turn this situation around for you.

May 12, 2026

Dealership Rating
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Great experience with the service department. They were very responsive and had my vehicle back to me quickly. More

by CentralMOFam
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
May 12, 2026

Joe Machens Capital City Ford responded

Thank you for letting us know our service department was responsive and got your Ford F-150 back on the road quickly. We look forward to assisting you again.

May 07, 2026

Dealership Rating
Employee Rating

ty to all crew who wored on my f-150 love my t4ruck n staff ty to all More

by master_hippy3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 07, 2026

Joe Machens Capital City Ford responded

It’s great to hear you’re loving your Ford F-150 after our team worked on it. We’re glad the staff could help. Feel free to reach out whenever you need us again.

May 04, 2026

Dealership Rating
Employee Rating

Love them they go the extra Mile to take care of the customer And all there needs More

by tracyjepple
Recommend Dealer
Yes

Other Employees Tagged: Bryan Wyatt

May 05, 2026

Joe Machens Capital City Ford responded

It’s fantastic to hear that our team went above and beyond to care for your Ford F-150. We’re glad we could meet all of your service needs. Your five-star rating means a lot to us.

April 30, 2026

Dealership Rating
Employee Rating

RYEN was great to work with thru the entire process. He always does a great job. More

by lbrandt1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 01, 2026

Joe Machens Capital City Ford responded

Thank you for highlighting Ryen’s assistance during your Ford Expedition Max service. We’re pleased he provided reliable support throughout the entire process. We look forward to helping you with any future maintenance needs.

April 30, 2026

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Employee Rating

Wyatt is the greatest service writer at capital city ford. Helped me out big time while on a pinch. I would recommend all ford owners to go to him. He had the upmost profesional manor along with great k More

by Justin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 30, 2026

Joe Machens Capital City Ford responded

Bryan and our service department are grateful for your feedback about your Ford F-150 service. We’re glad we could assist you when you needed us and appreciate your recommendation to fellow Ford owners.

April 29, 2026

Dealership Rating
Employee Rating

My experience with the dealership overall was good. However my technician Wyatt who was supposed to fix my car said it was fixed. Only for me to pickup my car and fifteen minutes later have it break do More

by aaguzman83
Recommend Dealer
Yes

Other Employees Tagged: Bryan Wyatt

Apr 29, 2026

Joe Machens Capital City Ford responded

Thank you for recommending us and for choosing our service department. We’re sorry about the follow-up issue with your Ford Focus after the initial repair but are glad Bryan and our team could resolve it for you. We appreciate your patience and look forward to assisting you again.

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