Bryan Wyatt
Bryan Wyatt at Joe Machens Capital City Ford

Bryan Wyatt | Page 4

Service Writer

Joe Machens Capital City Ford

807 Southwest Blvd
Jefferson City, MO 65109

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4.4
35 Reviews
4.4

35 Reviews

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35 Reviews of Bryan Wyatt

February 05, 2026

Dealership Rating
Employee Rating

Timely, courteous, got right to my vehicle & I didn’t have to wait long. Lounge was also very clean. More

by Mike
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ryen Hatfield , Allison Morrow

Feb 05, 2026

Joe Machens Capital City Ford responded

Thank you for sharing your feedback. We’re pleased our team provided prompt, courteous service on your Ford and that you found the lounge clean and comfortable. We look forward to assisting you again.

February 04, 2026

Dealership Rating
Employee Rating

Always on top of things and always willing to help Great sales team and service department More

by Trena
Recommend Dealer
Yes

Other Employees Tagged: Bryan Wyatt

Feb 04, 2026

Joe Machens Capital City Ford responded

Thank you for highlighting our sales team and service department. We’re glad Bryan and our staff could assist with your Ford Expedition service. Please reach out if there’s anything else we can help you with.

February 03, 2026

Dealership Rating
Employee Rating

Truck had issues with frozen door looks and it was not previously covered under warranty. As soon as this was allowed, Ryen reached out and scheduled time for my truck to get this fixed. While there, we a More

by Kmadd878
Recommend Dealer
Yes

Other Employees Tagged: Ryen Hatfield

Feb 04, 2026

Joe Machens Capital City Ford responded

Thank you for the five-star rating. We’re glad Bryan could schedule your service promptly once the warranty was approved and get that frozen door latch sorted. It was a pleasure to include the oil change while your Ford F-150 was in the shop.

Feb 04, 2026

Kmadd878 responded

To clarify, this was Ryen Hatfield that scheduled this, not Bryan.

February 02, 2026

Dealership Rating
Employee Rating

Because I'm a girl. ..... You keep telling me there is nothing wrong with my car, keep charging me for a diagnostic test and still fix nothing. My cheap $20 reader brings More

by SkyeBlue
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Feb 03, 2026

Joe Machens Capital City Ford responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can do to turn it around for you. Please feel free to contact us directly or let us know the best way to contact you and we will reach out. Adam Rodriguez Service Manager arodriguez@machens.com

Feb 06, 2026

Joe Machens Capital City Ford responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can do to turn it around for you. Please feel free to contact us directly or let us know the best way to contact you, and we will reach out. GSM - Harold Love hlove@machens.com

January 31, 2026

Dealership Rating
Employee Rating

He was very helpful with providing updates, answering my questions, and fixing any issues that came up. More

by J_t_clark2017
Recommend Dealer
Yes

Other Employees Tagged: Wyatt

Feb 01, 2026

Joe Machens Capital City Ford responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

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