Bryce Shibata

They provide great customer support. The agents are polite, professional and detail oriented. They demonstrate great communication skills when it comes to informing the customer at dif The agents are polite, professional and detail oriented. They demonstrate great communication skills when it comes to informing the customer at different points of the service/repair process. More

by wasiqg Verified Customer Verified Customer

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Bryce kept me informed about what was happening with, and to, my Sienna. It was an unusual situation that was handled professionally and competently. to, my Sienna. It was an unusual situation that was handled professionally and competently. More

by gregg.peterson Verified Customer Verified Customer

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Great service. Narvic my service writer did not wonder job. Keep up the great work. Narvic my service writer did not wonder job. Keep up the great work. More

by RHULOG Verified Customer Verified Customer

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Easy to setup an appointment On time service Polite and freandly crews almost satisfied this dealership freandly crews almost satisfied this dealership More

by golubpavel60 Verified Customer Verified Customer

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great service,Bryce was very informative and explained everything to great detail.I was very impressed everything to great detail.I was very impressed More

by paulgraz60 Verified Customer Verified Customer

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As a woman I've never felt comfortable going into auto shops or car related stores. I had heard that Maita Toyota had two women associates that I was thrilled to shop from. In the past I have dealt with m shops or car related stores. I had heard that Maita Toyota had two women associates that I was thrilled to shop from. In the past I have dealt with male associates and I have been disrespected and talked down to. I expected to be treated differently by women. However that was not the case. Not only were their skills lacking in parts service, they were rude and treated me like I was incompetent. I don't know how they even got hired at this establishment. I would rather get talked down to a little bit by male than have to deal with these very incompetent women. I believe their names were Susanna and Dee. I do not recommend this establishment because of these two women. One of them acted like a know-it-all like she knew better than me and the other one kept mumbling to herself and I couldn't even understand what she was saying. Needless to say, hopefully Toyota can hire more competent staff, especially women, because it makes women look bad. Also they need to regulate phones. I've seen several employees talking on the phone, using airpods, or just outright texting. It is mainly the cashiers. Please do better. More

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Maita is a great dealership. We have 3 cars serviced at this locatin and it is always a great experience. We have 3 cars serviced at this locatin and it is always a great experience. More

by rhonnaty396 Verified Customer Verified Customer

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I am always receiving a good quality service at Maita Toyota. People here are nice and friendly! Toyota. People here are nice and friendly! More

by rusetss Verified Customer Verified Customer

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From the time that I arrived to the time I lowest was appx 45 min. I had prepared myself for 3 hours. It was great. appx 45 min. I had prepared myself for 3 hours. It was great. More

by foman18 Verified Customer Verified Customer

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I’ve gotten to where I refuse to do reviews when I’m required to do written review with a dictate about number of words required to do written review with a dictate about number of words More

by GEFINE Verified Customer Verified Customer

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