Bryce Shibata

I had a flat tire and had to tow my car to Maita Toyota. To my surprise, they were able to patch my tire and even said that there was no charge! Rarely do I ever expect the best outcome but Maita Toyota tur To my surprise, they were able to patch my tire and even said that there was no charge! Rarely do I ever expect the best outcome but Maita Toyota turned my stressful day around from bad to good! I really appreciate the care that they took to repair my tire and the customer service. Bryce was awesome on the phone and kept me in touch with the updates. Thank you again Maita Toyota! More

by newhyrbidowner707 Verified Customer Verified Customer

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Great service, everything is straight forward, great customer service. Easy to make an appointment online. customer service. Easy to make an appointment online. More

by NataliaL Verified Customer Verified Customer

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I always refer to maita to all of my friends and families to buy / sell car . to buy / sell car . More

by bhimadventure Verified Customer Verified Customer

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Stellar service from the moment I drove up to the driveway, greeted, immediately service order written, one hour later in the spacious friendly waiting room my car was ready to be picked. I recommen driveway, greeted, immediately service order written, one hour later in the spacious friendly waiting room my car was ready to be picked. I recommend Maita Toyota to all my friends. Thank you More

by BRIGHTVIEW Verified Customer Verified Customer

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This dealership always completes my service requests in a reasonable amount of time and makes service maintenance suggestions to keep my vehicle running in a safe problem free manor. reasonable amount of time and makes service maintenance suggestions to keep my vehicle running in a safe problem free manor. More

by donyx12 Verified Customer Verified Customer

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A technician made it so my charging cord automatically locks itself when inserted into the portal. When I called the service department and spoke to Milo, he said that the technicians said they did not ch locks itself when inserted into the portal. When I called the service department and spoke to Milo, he said that the technicians said they did not change anything to affect the charging system. So, the technician either did this inadvertently and didn’t know he did, or he lied to Milo about it. This issue caused me to miss an important appointment as I did not have access to the use of my car. More

by joanndriggs Verified Customer Verified Customer

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I’ve brought my 2006 Tundra to Maita Toyota to be serviced since 2008 when I purchased the vehicle. This is the first time I’ve felt like I received sub standard service from the service department. serviced since 2008 when I purchased the vehicle. This is the first time I’ve felt like I received sub standard service from the service department. I brought my vehicle in for a 145000 mile service and also a problem with the internal engine air pump. My check engine light also came on that same day. I was able to talk to the shop manager, and he seemed to agree that there was a problem with the air pump. I waited about three hours and was informed by my service advisor that they had run the codes on the check engine light. He told me it showed a catastrophic failure of my transmission. I’ve never had any trouble …noise, slipping, non shifting with my transmission. I asked the advisor if it could be anything else … computer control module, wiring connections? He said, “They have to go by what the code says on the check engine light”. I agreed to the re-manufactured transmission. I was given a loaner to get home. I came back the next day and rented a vehicle. Approximately seven days later my truck was ready. I had the vehicle three days, less than one hundred miles driven, the check engine light comes on. I bring the vehicle back to the dealership. The diagnostics reported a shift solenoid problem. They reset engine light and did more testing. To make a long story short they kept my vehicle for about eleven days doing diagnostics. I did come in and talked with a manager, I think his name was Norbert. I told him what was going on and he said he would try to expedite things. I was given a loner vehicle during this time for which I was very appreciative. In retrospect I wish I would have had a second opinion on the transmission replacement. So far since getting the vehicle back the check engine light has not come on. I don’t feel like I was kept informed during this repair. I feel less confident that other diagnostics were not performed before announcing a catastrophic transmission failure. Donovan M. Ward More

by DMWARD52 Verified Customer Verified Customer

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Service was very timely, agent was really helpful and got all the info I needed. all the info I needed. More

by margeginsburg5 Verified Customer Verified Customer

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This organization appears to have a great efficient system. I’m very happy with my decision to come to Maita Toyota in Sacramento system. I’m very happy with my decision to come to Maita Toyota in Sacramento More

by JMANNING79 Verified Customer Verified Customer

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Very efficient and friendly staff at this Toyota Dealership. The facility is spacious and attractive! Dealership. The facility is spacious and attractive! More

by r.brumbaugh Verified Customer Verified Customer

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