Nick Pruitt

Maita Toyota of Sacramento responded

Thank you for sharing your experience. We’re glad our team was able to help you find the vehicle you wanted and that you’re happy with the quality of the car. We sincerely apologize for the lengthy delay during the financing process and for the confusion surrounding the lease-end offers advertised on our website. We understand how frustrating it is to make an additional trip due to delays and to have difficulty receiving an offer you believed you qualified for. We appreciate you bringing these concerns to our attention and will be sharing your feedback with our team so we can improve the process and communication moving forward.

Maita Toyota of Sacramento responded

Thank you for the great review! We’re thrilled to hear that Nick P. and Jeff in Finance provided such a positive experience and helped make everything happen. We appreciate your understanding regarding the longer wait, especially with two trades during a very busy weekend. Congratulations on your new vehicle, and thank you for choosing Maita Toyota!

Maita Toyota of Sacramento responded

Thank you for sharing your experience! We’re glad to hear you appreciated our straightforward and transparent approach. Providing clear pricing, avoiding unnecessary pressure, and helping our customers feel confident in their vehicle purchase are priorities for our team. We truly appreciate your business and hope you’re enjoying your new vehicle!